CardinaleWay Hyundai Glendora

Very DISHONEST company especially dealing with shady sales agents and the manager. I leased an Ioniq 5 from CardinaleWay back in 2023. A couple months before my lease was up, they talked me into trad sales agents and the manager. I leased an Ioniq 5 from CardinaleWay back in 2023. A couple months before my lease was up, they talked me into trading it in for a brand new 2026 model. The selling point? They told me the remaining balance on my old lease would be rolled into the deal and paid off. I took them at their word -- why wouldn't I? It never happened. After buying the new car, Hyundai Finance kept auto-charging my account for a couple months. I called them directly and they basically said "talk to the dealer." So I did. The manager, Andrew, was all over it at first -- told me he'd handle it with Hyundai Finance himself. I even emailed him bank statements showing the charges as proof. Then the radio silence started. Every text after that got the same brush-off: "I'll follow up in the morning." Morning came and went. Again and again. This started May 29th. It's mid-June now. Nothing. No resolution, no real answer. At this point I've just written it off because I'm done wasting time on a company that doesn't care passionately about its customers. But if you're thinking about buying or leasing from CardinaleWay Hyundai -- DON'T!!! Take your money somewhere that actually keeps their word. More

I towed my car 26 miles specifically to avoid the two incompetent dealerships closer to my house. This one turned out to be no different, just farther away. No clear estimate. Unnecessary services pus incompetent dealerships closer to my house. This one turned out to be no different, just farther away. No clear estimate. Unnecessary services pushed aggressively. A condescending attitude that made it clear they view customers as targets, not people. This is not a service department. It is a pressure sales floor with a lift. Saul, the service manager, missed his calling and should be pushing refurbished wrecks to unsuspecting used car shoppers. He’d be a top-seller. On top of that, they set my lights to DRL and killed the battery. Whether sabotage or ineptitude, just another reason to avoid this place. Three Hyundai dealerships. Zero acceptable experiences. At this point, the failure is not location-specific. It is the brand. I have no confidence left in the Hyundai service network whatsoever. More

Ping is an excellent salesman, very nice, caring and helpful, hopefully I will buy my next car from Ping. helpful, hopefully I will buy my next car from Ping. More

Really great service department, they really went above and beyond to help me and took great care of my car and beyond to help me and took great care of my car More

We have bought 6 cars and I hope to buy at least 1 more Ping has been our salesman and I will only buy from him. He is very patient and knowledgeable. He is a great asset to the dealership I have been to Ping has been our salesman and I will only buy from him. He is very patient and knowledgeable. He is a great asset to the dealership I have been to the dealership and service department many times and have been treated with courtesy and respect we have used the deership in Victoville and the difference is like night and day I will never use any but Cardinale Way for my needs More

Cornelius made the sales experience so easy. He was so knowledgeable and went out of his way to ensure a smooth and enjoyable process. He was so knowledgeable and went out of his way to ensure a smooth and enjoyable process. More

I had my Tuscan service and they were friendly, quick amd got it done in 30 minutes. I have bought my last 4 cars from Cardinaleway Hyundai and I will by my next there as well. got it done in 30 minutes. I have bought my last 4 cars from Cardinaleway Hyundai and I will by my next there as well. More

Mr. Ping Apusaga was awesome! He took every opportunity to answer my questions thoroughly and he was very patient in doing so. His calm and gentle demeanor was very much appreciated by me and my wife. He w to answer my questions thoroughly and he was very patient in doing so. His calm and gentle demeanor was very much appreciated by me and my wife. He was prompt and very cordial when we returned back to the dealership to look at the vehicle we were interested in. He stayed at the dealership as I returned home to get all the necessary documents necessary for the purchase of the vehicle. This is my second vehicle purchased at this location…. I would return again without any hesitation. A great staff and great service. Thank you to your staff for making our experience with your dealership, wonderful. I’d like to add that whoever reads this survey, should know that Ping is a great asset to your organization. Individuals like Ping are limited these days…. He is a true professional! Very honest, open to listening and a great personality. He made us comfortable, important and very welcomed. Thank you More

Very nice surroundings, very courteous, willing to help at any time, always answer questions, always remind me of doing maintenance. at any time, always answer questions, always remind me of doing maintenance. More

Low pressure, professional, friendly. Nice lobby (popcorn). Overall excellent experience. Could improve the vehicle delivery process. EV wasn’t fully charged and on site charger was in d Nice lobby (popcorn). Overall excellent experience. Could improve the vehicle delivery process. EV wasn’t fully charged and on site charger was in disrepair. A very small inconvenience. More