
CardinaleWay Hyundai Glendora
Glendora, CA
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I sent an email to get information on the Ioniq 6 and Oscar reached out and provided the answers to my questions. I was so impressed on how quickly he and his manager Curtis responded to all of my quest Oscar reached out and provided the answers to my questions. I was so impressed on how quickly he and his manager Curtis responded to all of my questions that I made an appointment the same day. I arrived early and Oscar was with another customer. He apologized but I understood and waited while he finished up with his customer. Once he was done he gave me the keys and let me and my wife do our thing and wasn't pushy to get a sale. He and Curtis offered us water and even got my wife a Starbucks but never pressured us to decide. Once we got inside to negotiate Curtis gave us the up front pricing. I managed to have him remove the LoJack and he didn't question it. After that I told him my price and my down payment and we ended up $20 different but since he didn't try to force the LoJack I gave in. 15 minutes later we're in the finance office with Jason and it was a blast talking with him while signing the paperwork. After I spent time with Oscar while he showed me how to charge the car and set up the phone in the car. Couldn't have asked for better service. More
Great dealerships! The staff here are friendly and not pushy. They work with you in a professional manner to get you the best deal they can. I worked with Mike, who The staff here are friendly and not pushy. They work with you in a professional manner to get you the best deal they can. I worked with Mike, who I think is their GM, Curtis McCoy, Peter, and Ping Apusaga. All were extremely professional and provided us with answers to all our questions without the use of gimmicks or ridiculous sale tactics. If you want a fair price with professional people, who are friendly and honest, CardinaleWay Hyundai Glendora, remember GLENDORA, is the place to make your purchase. I would recommend this dealership to anyone. More
I’m so happy with the service received from Matthew. He is knowledgeable, patient, and kind. I didn’t feel rushed, he answered all of my questions about purchasing my first NEW car. Besides working wi He is knowledgeable, patient, and kind. I didn’t feel rushed, he answered all of my questions about purchasing my first NEW car. Besides working with Matthew in Sales, Robert was awesome helping us out in the office. More
Amazing service! What a great experience. Edgar and Eric were extremely kind, compassionate and helpful. They really went the extra mile in order to make sure my car What a great experience. Edgar and Eric were extremely kind, compassionate and helpful. They really went the extra mile in order to make sure my car buying experience was as smooth and easy as possible. They put our requests and needs above any other dealership I have been to. Thank you and we will definitely be back! More
It was fantastic! Peter was amazing. He answered every single question I had and even some that I didn't even know I wanted to ask! Peter was amazing. He answered every single question I had and even some that I didn't even know I wanted to ask! More
We knew exactly what Tucson we wanted and after exploring a few dealerships, we were very relieved to have such a straight forward salesperson such as joy who was extremely knowledgeable about the car and wa a few dealerships, we were very relieved to have such a straight forward salesperson such as joy who was extremely knowledgeable about the car and warranty. Curtis the sales manager was very agreeable and gave us a fair price that made us feel like we were getting a deal. It made for a painless process and was worth the 100 mile drive! More
I recently purchased a vehicle and had the pleasure of working with Christine Hang. I can confidently say that my experience was nothing short of excellent. From the moment I walked in, Christine was warm working with Christine Hang. I can confidently say that my experience was nothing short of excellent. From the moment I walked in, Christine was warm, welcoming, and incredibly knowledgeable. She took the time to listen to my needs and preferences, and helped me find the perfect car that met all my requirements. Throughout the entire process, Christine was patient, friendly, and always available to answer any questions or concerns I had. She made the process smooth and stress-free, and I truly appreciate her attention to detail and dedication to providing top-notch customer service. I couldn't be happier with my purchase and with the service I received from Christine. She truly went above and beyond to ensure that I was satisfied with my experience. I would highly recommend her to anyone in the market for a new car. Thank you, Christine, for making my car-buying experience a great one! More
Eric was friendly and knowledgeable. We stopped by to look at a truck and ended up with small SUV. Thank you Eric for listening and answering all of our questions as well as making a fi We stopped by to look at a truck and ended up with small SUV. Thank you Eric for listening and answering all of our questions as well as making a first time financer comfortable with purchasing a new vehicle. More
I came in a month ago for regular car service. That went well. I had an appointment and in a couple of hours it was done. The very next day, a Saturday my check engine light came on. I took it That went well. I had an appointment and in a couple of hours it was done. The very next day, a Saturday my check engine light came on. I took it back in the next week, they kept my car for 2 days and said the machine didn’t show anything was wrong. I was ubered home. They told me to get my own way back. They would not pick me up. However my car after one week of service showed I was 2 quarts low. How is that when I just had service that included an oil change. They added two quarts of oil. I picked up the car and when I put it in gear the check engine light came on . I made an appointment for the next week, they kept my car for 2 days. They Ubered me home and picked me up and said your engine oil switch or sensor needs replacing. I also reported that my airbag light was coming on. They checked that and said the passenger door airbag needed replacing. I ask which was more important. I was told the air bag. So made another appointment the following week on Monday at 7 am to replace airbag.. A driver took me home. I was told my car would be ready at 3 pm. At 3 pm I called the service department and spoke to Christopher to see if my car was ready and he said yes. He said to give him 10 minutes to get someone to pick me up. I waited until 5 pm and of course no call back. So on Tuesday, morning at 7 am I expected him to call me and send someone to pick me up. Not a word. So at 10 am I found a ride and went to get my car. This was the worst customer service I have ever had. It is the service from xxxx. For 3 weeks straight I was without my car for two days at a time without a loaner or courtesy pick up. This is not acceptable. You took my money without even an apology. Shame on you! More