CardinaleWay Hyundai Glendora

I had a fantastic experience at CardinaleWay Hyundai. The dealership had a welcoming and friendly environment, and the staff was knowledgeable and professional. They were attentive to my needs and helped The dealership had a welcoming and friendly environment, and the staff was knowledgeable and professional. They were attentive to my needs and helped me find a car that suited my budget and preferences. One car that caught my eye on their website was the 2023 Hyundai Venue SEL. This compact SUV is ideal for city driving, with agile handling and easy maneuverability in tight spaces. The interior is equally impressive, with comfortable seating and advanced features that make driving a breeze. What impressed me most about CardinaleWay Hyundai was their dedication to customer satisfaction. They strive to ensure that their customers are happy with their purchase, and their team of experts is always available to provide guidance and answer any questions. Overall, I highly recommend CardinaleWay Hyundai to anyone in the market for a new or used car. Their exceptional customer service, high-quality vehicles, and commitment to satisfaction make them a top dealership in Glendora. And if you're looking for a compact SUV, be sure to check out the 2023 Hyundai Venue SEL! More

Was a great overall experience with Oscar and all other staff I interacted with. They were happy to work with me and were very helpful in answering all my questions. I asked a lot! What's most important to staff I interacted with. They were happy to work with me and were very helpful in answering all my questions. I asked a lot! What's most important to me is a friendly and honest discussion in the buying process. They are doing some renovations at the moment, but I'm glad I stopped by. Most of my time was spent with Oscar, and appreciateed his thoughtful questions. Curtis was also helpful, and I have to admit, this was by far the best experience with finance I have had. Thanks Robert. More

Horrible. requested for a final price including fees and taxes asked twice never heard back from Jocelyn Rodriguez Very unprofessional only concern was setting requested for a final price including fees and taxes asked twice never heard back from Jocelyn Rodriguez Very unprofessional only concern was setting up a test drive. Hard to do when I'm 400 miles away. More

These people are charlatans. They are under new ownership and have fired all of their previous employees. I leased a vehicle in Nov 2020 and cannot find a single person to hold accountable for the things tha and have fired all of their previous employees. I leased a vehicle in Nov 2020 and cannot find a single person to hold accountable for the things that were promised to me at that time. I brought my car in for a promised detail and they ran it through the car wash without even cleaning the windows or wiping the interior. No one answers the phones and they have automated messages with no call backs. They are sickening More

This dealership really tries hard to cheat you and xxxx you off. We’ve been customers for years. Their turnover is high. Sometimes we find a good person in sales or service and then next time their gone an you off. We’ve been customers for years. Their turnover is high. Sometimes we find a good person in sales or service and then next time their gone and suddenly the trouble starts - asking too much for something other dealers charge less or failing to communicate about our warranty repairs. Their sales manager is a jerk who tried to overcharge us by $3k on a lease buyout and treated us very rude. We used to like their service Dept but now those people have changed and we can’t get any communication from them. This is a sinking ship- with their poor customer service, they won’t last long. More

Dealership has failed to resolve and issue difference check for Sold Vehicle now over 3 months. They gave an agreed upon amount for my vehicle, sold my vehicle, sent out payoff month later and then refus check for Sold Vehicle now over 3 months. They gave an agreed upon amount for my vehicle, sold my vehicle, sent out payoff month later and then refuse to pay me difference of what is owed. More

AVOID THIS DEALERSHIP `~ WILL NOT HONOR EXTENDED WARRANTY We have purchased two new cars from this dealership, one being a Genesis off the showroom floor. Now there is new ownership and the sales adviser cau We have purchased two new cars from this dealership, one being a Genesis off the showroom floor. Now there is new ownership and the sales adviser caused my daughter to cry and leave without honoring the service contract stating, "OUR NEW OWNERS WONT HONOR IT". We were prepared tp turn in a lease in two weeks to purchase the Palisade, BUT NEVER FROM THIS PLACE! Unethical, poor experience and the serv. rep Arnold Torres should be fired! He would not look up the contract, my daughter stated that it wasn't her duty to bring in the original contract and then he went on to blame the sales dept for not putting it in the system after she was able to have a copy sent to her phone. He blamed everyone else, but himself INCLUDING THE OWNERS !! Which he stated would not honor the contract with GLENDORA HYUNDAI. Do yourself a favor, avoid these headaches, Please search yelp, google and review ALLl the other peoples reviews and complaints and I'm confident you wont want to be upset getting a simple oil change. This just cost them a loyal Hyundai customer and potentially Hyundai Corp. as we will now be considering other options. More

Nefarious Dealership This dealership held my contract information hostage after lying and saying that it was gone, or possibly in some archives. They were slimy and preten This dealership held my contract information hostage after lying and saying that it was gone, or possibly in some archives. They were slimy and pretended to be friendly and helpful, but only wanted to take up my time to wear me down and sit down with their finance department. All of this to get something printed out. Then they lost my car registration after I asked if they could beat my bank's financing quote. I have to go to the DMV to get another copy. Gladys (Finance Director) and Bobby (Finance) - held up my own contracts hostage David - slimy sales mgr who held me up and lied about what was needed to buy out my lease Peter - asked me for my keys, didn't explain why, after I asked he said it was to get my registration. After I got home, I noticed it's not in my car anymore. I called Hyundai and he said he will look and call me back. But it's expiring anyway, so do I even need it? Yes, I do, to purchase my car. He was wasting my time by jumping between me and another customer at another table. I complained to the Sales Mgr David that I needed things to move more quickly, not as an in-between of another potential sale. That did nothing, and I was still stuck with Peter and his other potential sale. Meanwhile, I saw at least three other salespersons outside meandering with nothing to do. Time is important to customers. Do not treat us like afterthoughts. Their quoted price was also $2k above what Hyundai Motor quoted me at. Service is also slimy. They recommend new tires, complete new engines, and other services unnecessarily. They don't call you when your car is ready. There is no emphasis placed on the customer experience here. This place is like a Twilight Zone experience, or like the Bad Place. Go here to be tortured with time wasted and being lied to your face. The new owners have been in place since July 2019. Before that, I had a decent enough experience here. This place is crowded with more self-serving liars than I am willing to guess, and this kind of business only operates in such a way when the ownership allows, endorses or, perhaps, encourages this kind of nefarious behavior. More

I have had quite a few problems with Arnold. Horrible customer service! Told me whoever fixed your car did a xxxx job. ??why? Who talks like that to a guest. I have complained on him military times,nothi customer service! Told me whoever fixed your car did a xxxx job. ??why? Who talks like that to a guest. I have complained on him military times,nothing has been done. He is the rudest person in costumer service I have had to deal with. Run away if he comes to your car! More

The Right Car Needed a new economical car that would be reliable and easy to drive. The Hyundai Elantra was just what we needed at a reasonable price. Ken Lee he Needed a new economical car that would be reliable and easy to drive. The Hyundai Elantra was just what we needed at a reasonable price. Ken Lee helped us find the car with the features we wanted. And in a color we liked. Overall our experience at Glendora Hyundai was outstanding. More