
CardinaleWay Hyundai Glendora
Glendora, CA
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I have had nothing but great experiences with Glendora Hyundai. The purchase transaction was low pressure and faster than the normal car buying nightmare. They gave me a really good deal after I came in Hyundai. The purchase transaction was low pressure and faster than the normal car buying nightmare. They gave me a really good deal after I came in with competitive feedback . They new I was a serious buyer and didn't bother with the usual negotiating and overselling of stuff I really didn't want. Service was included in my 3 year lease and the service visits have been prompt and delivered on schedule. The service guys, Ron and Robert are VERY pleasant to deal with and aren't always trying to get deeper into your pocket than what I have intended for a particular visit. I definitely recommend the brand, Hyundai, and the customer service at Glendora has been a pleasant surprise. Even the cashier is pleasant... I have a Genesis and an Accent. BTW...I have 45,000 miles on my Genesis and I'm just about to replace tires for the FIRST time.....I've never experienced anything close to that. Sincerely Happy, Ray Fecteau More
Their service is excellent. Robert was extremely friendly and honest. The service was completed as promised and their price was right. This is my fourth car bought from this dealer and I am completely satisf and honest. The service was completed as promised and their price was right. This is my fourth car bought from this dealer and I am completely satisfied with their service. More
Every employee there seems to be very nice. It didn't take them very long to get my car ready. The little treat I got from the cashier was so heart touching. take them very long to get my car ready. The little treat I got from the cashier was so heart touching. More
It had been a while since visiting the service department at this dealer since we moved. My car reached 100,000+ miles and I wanted to make sure my major service was done right. So I came back to this servic at this dealer since we moved. My car reached 100,000+ miles and I wanted to make sure my major service was done right. So I came back to this service department, expecting them to say I needed a complete overhaul. Instead, I got great customer service that I wasn't expecting. Ron was helpful throughout my car's visit. He confirmed my car was in great shape and even advised on things that needed attention but weren't safety concerns. I left with the piece of mind knowing that I didn't spend more than I needed to and my car and wallet were being taken care of. More
Both my husband and I drive Hyundais that were purchased from Glendora Hyundai. My mother also bought her Hyundai from this dealership. This car dealership is exceptional, from the sales department to the s from Glendora Hyundai. My mother also bought her Hyundai from this dealership. This car dealership is exceptional, from the sales department to the service department. No matter what you come to the dealer for--to purchase or for service--it's a good experience. The dealer is very custormer-service oriented. It's easy to get a service appointment, and the time I have to wait while my car is being serviced is reasonable. The dealer's waiting area is comfortable and quiet. There is a TV to watch, but there are also lots of tables at which to work. There are also several eating and shopping establishments within walking distance. The service-completed form is easy to understand. The prices are also competitive with any non-dealer offering the same service. More
Setup appointment for two Hyundai vehicles tune-up oil changes etc, honest assessment of needed services, quality workmanship, I have been coming to Glendora Hyundai for many years and feel confident the changes etc, honest assessment of needed services, quality workmanship, I have been coming to Glendora Hyundai for many years and feel confident they are honest trusting service dept. employees. More
Great customer service and friendly atmosphere. The waiting room is well equipped with coffee, wi-fi, flat screen, dish, magazines, newspaper, and snacks. I have no problem waiting for my car to be ser waiting room is well equipped with coffee, wi-fi, flat screen, dish, magazines, newspaper, and snacks. I have no problem waiting for my car to be serviced More
Very disappointed with the service department. Went in because my car engine light went on. The service advisor didn't give me an update of my car until almost 5:30pm and told me the car had to stay overn because my car engine light went on. The service advisor didn't give me an update of my car until almost 5:30pm and told me the car had to stay overnight. Next morning still didn't get an update until 5:00pm, & was told to pick up car. Apparently it was a "transmission sensor" that needed to be fixed and ordered and that they would call me once it was in. A week passed I never Recieved a call so I called to get an update because I rely on my car and it was shifting and not driving well, which almost caused a fatal accident in the freeway. The part that was suppose to be ordered was not ordered. Another week passed and again no call so I called and sure enough the part was in. Took the car in the next morning it took them almost a week to change a sensory part on the transmission. Got the car back and was told there was a 50/50 chance it would work. Well guess what it didn't work. Called the service advisor he said he would talk to the mechanic and call me back. No call and when I attempted to call back they would put me on hold and never answer. I was on hold for 45 minutes and no one gave me a response. Had to call the attribution number since my car is still under warranty. They are now some what on customer service since I called Corp. but still lack alot of professionalism and customer service. The only reason why I gave them a 2 on customer service is because the cashier Star is amazing. Extremely friendly very courtesy and has a huge smile when she greets you. & the shuttle guy don't recall his name was very friendly as well. More
Another great service from Glendora Hyundai, only wish they gave you the cookies while you were waiting for your service.......lol.. Free coffee was good too.... they gave you the cookies while you were waiting for your service.......lol.. Free coffee was good too.... More
I enjoy patronizing Glendora Hyundai because they always keep their word when it comes to how long it will take for my car to be serviced. They also take the time to check to see if there's anything else t keep their word when it comes to how long it will take for my car to be serviced. They also take the time to check to see if there's anything else that may be wrong with my vehicle even if I wasn't aware of it. I also like the fact that they give my car an overall rinse before giving it back. More