CardinaleWay Hyundai Glendora

I bought my Hyundai Accent on 09/12 and I first contacted the Internet Department for which John Bryant is the manager. My impression was that I did not get the chance to interact with John because the car I the Internet Department for which John Bryant is the manager. My impression was that I did not get the chance to interact with John because the car I was buying was the cheapest they have honestly. He asked what car we were talking about and when I said an Accent we said he was busy with another customer and left. I eventually was treated much better by Sam and Vince, which are friendly and knowledgeable really. I Called John a couple of days later to go pick up the car... when I got there the car was not ready nor it had the spare key. I had to wait for the car to be washed and I had to wait 10 days to get my spare key, for which I had to drive again to the dealer obviously. To complete the story, after more than 3 months I am still waiting for the manuals that are supposed to come with any new car. I really do not understand why a person like John is in charge of the Department, I always got better attention with Sam or Vince, though John is the manage and that is probably the reason why I still do not have my car manual! More

I took my Hyundai Accent for an oil change and the customer service was great and the car was ready in less than the expected time. As I bought my car there I get free oil changes for several years, a customer service was great and the car was ready in less than the expected time. As I bought my car there I get free oil changes for several years, and they even washed my car for free. More

Went to Glendora Hyundai for my regular 7500 mile free oil change for customers who purchased their cars from Glendora Hyundai and received great service. I made an appointment ahead of time. They took my oil change for customers who purchased their cars from Glendora Hyundai and received great service. I made an appointment ahead of time. They took my car in right away and they had the work completed on time as promised. Friendly staff and clean dealership showroom and waiting area. More

I bought my car from here brand new. I was told I would have free oil changes for 5 years. What they didnt tell me is that they are only offered every 7500 miles. so its not every oil change... But that I have free oil changes for 5 years. What they didnt tell me is that they are only offered every 7500 miles. so its not every oil change... But that I can deal with. I went in for my 2nd free oil change and I had an appointment. I was told it would be about 45 minutes when I get there and I didnt leave for over 2 hours. However, they did provide free donuts and coffee while I waited, so that made up for it. They also made sure I was aware of the recall on the mileage report for a few models (which my car fell under. That made me feel comfortable that they are not trying to hide anything. More

I stopped on a Monday to get an odometer reading for the Fuel Reimbursement program. Mike took care of this quickly and then told me there was a recall on a part in my audio system. He said he would order Fuel Reimbursement program. Mike took care of this quickly and then told me there was a recall on a part in my audio system. He said he would order it and call me when it was in. The next day he called! We made an appointment for Saturday and he had my car finished in about an hour! Mike was very helpful and efficient! More

Very fast and good. On time no waiting. Took the time to check any needed serivice I overlooked. Made appointment same day when called did not make me wait. check any needed serivice I overlooked. Made appointment same day when called did not make me wait. More

The service here is great. On this trip the courtesy van even took us to a shopping center out of the way. My only complaint is that there is maintenance service that is needed that the warranty did not co even took us to a shopping center out of the way. My only complaint is that there is maintenance service that is needed that the warranty did not cover. I wanted to also compliment the "Cookie" woman in the cashier department. Her level of customer service is very high, she always makes you feel like her most important customer, listens to your needs and always has a smile on her face. I would recommend this dealership and its service department. More

Very friendly people. Estimate of time (there was no cost for the service this time) was accurate. Yesterday as I was leaving the dealership I found myself telling the service group that their service cost for the service this time) was accurate. Yesterday as I was leaving the dealership I found myself telling the service group that their service convinced me that any car I buy should be from this dealership. More

Had a great experience with overall staff, quick, patient and very informative sales rep. Fred was friendly and very professiona. He offered us drinks and snacks for our children. and very informative sales rep. Fred was friendly and very professiona. He offered us drinks and snacks for our children. More

I knocked my passenger side rear view mirror off and they ordered me a new one and had it painted. When it was ready, I brought the car in and they installed it quickly. ordered me a new one and had it painted. When it was ready, I brought the car in and they installed it quickly. More