CardinaleWay Hyundai Glendora

This dealership has no integrity whatsoever and will lie to get you into one of their crappy cars. Beware if they fill out paperwork for you. Be sure to check it! They claimed to be filling out a contract f to get you into one of their crappy cars. Beware if they fill out paperwork for you. Be sure to check it! They claimed to be filling out a contract for me and actually collected information for a credit application, then ran my credit with inacurrate information without my permission--completely screwing me over with 4 different lenders. More

Got a great internet price quote on a 2011 Genesis and talked several times with Pierce, who was a friendly enough guy. Verified the price was still good before driving out to Glendora from L.A. in the p talked several times with Pierce, who was a friendly enough guy. Verified the price was still good before driving out to Glendora from L.A. in the pouring rain. Was assured by Pierce that the price was good. Got there, Pierce was gone and John said the price wasn't good - he upped the price by $400, saying the price had increased since I got my quote. Give me a break! The price goes up in a matter of a few hours on a Saturday?! NOT GOOD! If Hyundai wants to sell upscale cars like the Genesis and Equus, it needs to clean up its dealers and stop this kind of behavior. I subsequently bought my new Genesis from Frank Leon, Internet Sales Manager for Harbor Hyundai. He quoted me a great price AND honored the price when I got there. The sale was super-easy. More

THE WORST NIGHTMARE EVER! TOOK MY BRAND NEW SANTE FE LIMITED TO REPAIR SHOP BECAUSE THE LICENSE PLATE HOLDER DID NOT HAVE A 2ND HOLE, THEY NEEDED TO MAKE ANOTHER HOLE SO THE PLATE WOULD ATTACH. THE SERV LIMITED TO REPAIR SHOP BECAUSE THE LICENSE PLATE HOLDER DID NOT HAVE A 2ND HOLE, THEY NEEDED TO MAKE ANOTHER HOLE SO THE PLATE WOULD ATTACH. THE SERVICE PERSON SAID HE NEEDED TO TAKE THE CAR UP TO THE BODY SHOP TO HAVE DONE, HE ASKED FOR MY KEYS, I HANDED HIM MY KEYS, I REACHED INTO THE CAR TO GET MY PURSE, WHEN I CLOSED THE DOOR, HE HAD PUT THE KEYS IN THE DOOR KEY JAM & MY KEYS (NOT KNOWING HE DID THIS) SWUNG AROUND & HIT MY REAR DOOR & PUT A HOLE IN THE DOOR.. I WAS SO UPSET, HE SAID I WILL SHOW THE BODY SHOP & SEE WHAT THEY CAN DO. HE TOOK MY CAR UP STAIRS, AFTER A HALF HOUR HE CAME DOWN & TOLD ME I WOULD HAVE TO BRING THE CAR BACK TO BE REPAIRED. SO I SCHEDULED APPOINTMENT, HE ADVISED ME THERE WOULD BE NO CHARGE PER THE MANAGER TO REPAIR. THEN I NOTICED THE REAR END NEAR THE LICENSE PLATE, THEY SCRATCHED PAINT WITH 3 LINES ON MY BUMPER TRYING TO MAKE A NEW HOLE. I TOLD THE GUY THAT NEEDS TO BE REPAIRED ALSO. SO, I CAME BACK NEXT WEEK, LEFT MY CAR, WHEN I CAME TO PICK IT UP, THE REAR BUMPER HAD PIMPLE LIKE PAINT & THE HOLE IN THE DOOR WAS A DISASTER, IT LOOKED LIKE A 5 YR OLD PUT PUDDY & PAINTED OVER IT, THIS WAS SO NOT ACCEPTABLE! MY HUSBAND TOLD THE SERVICE DEPT, THEY SHOULD BE ASHAMED OF THEMSELFS TO PERFORM SUCH HORRIBLE REPAIRS. WE WERE TOLD TO TAKE IT SOMEWHERE ELSE & TURN IT INTO OUR INSURANCE OFFICE...WOW! I ASKED WHY DID THEY NOT TAKE IT TO SEIDNERS COLLISION CENTER, SINCE THEY HAVE THE BANNER UP & PROUDLY DISPLAY THAT SEIDNERS DOES THERE WORK.. THE MANAGER RESPONDED WITH "THEY ARE TOO EXPENSVIE". NEEDLESS TO SAY THERE WAS NOT TALKING TO THE NASTY MANAGER. WE PLACED 2 CLAIMS WITH OUR INSURANCE, THE MANAGER DID AGREE TO PAY ONE DEDUCTIBLE & WE PAID THE OTHER. I DID TAKE IT TO SEIDNERS IN GLENDORA & THE JOB WAS TO PERFECTION. ASK ME IF I WILL HAVE USE THEM AGAIN, ONLY FOR THE SERVICE IN THE CONTRACT, AND BY THE WAY I HAVE TOLD EVERYONE TO STAY AWAY FROM THAT DEALER, I LOVED OUR SALESMAN HE WAS THE BEST, BUT THE SERVICE DEPARTMENT NEEDS A ENTIRE OVERHAUL & NEW PEOPLE.. More

Poor workmanship is what we have expereniced. Most of the time a second trip is needed to get some satisfaction. The lack of "listening" to service needed by the consumer is the MOST frustrating. It appea time a second trip is needed to get some satisfaction. The lack of "listening" to service needed by the consumer is the MOST frustrating. It appears the service managers fail to communicate, or the service staff are incompetent. We were extremely upset on our last visit,that our problem was Not fixed after having our car all day, which in turn sent us out of town with NO air conditioner. We are in the market for a newer car and will definatly look elsewhere. More

They only care how much profit they can earn instead of caring their customers and reputation.First they gave me a quote with great price for a new Elantra from Pierce.After we got there one manage ask for caring their customers and reputation.First they gave me a quote with great price for a new Elantra from Pierce.After we got there one manage ask for $3000 more than the quote price with a lot excuses.Next day I got the call from their salesman Sam said they will honor the original quote price and ask me to come back.But after completing some paper works the same manager insisted $1000 more price for the reason that they only have few cars in stock and said he believed he can earn more money from other customer.The salesman Sam and Pierce are good men.But I am really sorry for Hyundai of Glendora that they have such a crafty finical manager who sold their honor and reputation for only $1000 dollars. More

the best car ever the best dealer and best prices and service i bought elentra 2006 2 month ago from glendora hyundai service i bought elentra 2006 2 month ago from glendora hyundai More

I have bought two cars here in 3 months, one for my wife and another one for me. John Bryant is a honest, nice guy, no pressure with him. I came back and bought a brand new Tucson from him after buying at 2 and another one for me. John Bryant is a honest, nice guy, no pressure with him. I came back and bought a brand new Tucson from him after buying at 2005 Accent for my wife. I'm having my sister in law buy from him also. Mike McEachern Ontario, Ca More

Typical sales people--very pushy, quoting great offers in the beginning of negotiation phase only to come back with ridiculously reduced deals when they thought they were close to a sale...Told me they'd giv the beginning of negotiation phase only to come back with ridiculously reduced deals when they thought they were close to a sale...Told me they'd give me $6000 for my trade-in--even wrote it down for me---came back next day and suddenly $6000 went down to $3500!! <br>What was that? If you're local, try looking a little further away...sometimes further is better (see Elmore Hyundai review). More