CardinaleWay Mazda Peoria

Surprised and Effortless I placed an Internet inquiry about the car I wanted to look at, and an appointment was made rather quickly. I contacted Dee about my options and sched I placed an Internet inquiry about the car I wanted to look at, and an appointment was made rather quickly. I contacted Dee about my options and schedule and he asked me to stop by before going on to another dealer I had another appointment with. The time spent with Dee Friday morning, talking with him and my car history, the ease of his rapport and similarity, knowledge of the vehicle and its previous owner, and the car itself, left me wondering why bother with the other. But I did go to the second appointment and was greatly disappointed with their tactics and lack of listening. It seemed they wanted me to drive the car I asked to look at right then and there with no room for discussion. I stopped that and left for my credit union. I wasn't impressed with their lack of speed either, and texted Dee I was troubled (by the lack of professionalism and follow through AFTER leaving the Mazda dealer.) We set up everything for me to buy the Mazda overnight! I showed up Sat morning and completed the paperwork and the car was mine by lunchtime. Because they were so busy selling cars, it took a bit longer to actually get the keys, but everyone in the dealership catered to the customers from start to finish. THIS IS HOW IT SHOULD WORK! Like night and day, the Mazda experience (my first) was heads and tails beyond any of the four dealers I purchased my previous vehicles from locally. I am truly impressed with Dee and Lynn Davis, Matt La Russa and the whole crew there at Cardinale Way Mazda Peoria. The cars sell themselves - it's humans that make that happen and these are among the best! More

Outstanding Sales Experience Working with Dee was one of the best car buying experiences that I've had. This includes working with all the luxury brands. I have purchased over 2 Working with Dee was one of the best car buying experiences that I've had. This includes working with all the luxury brands. I have purchased over 25 new vehicles across most every brand out there. Dee was great and focused on the vehicle and helping me understand the Mazda value proposition. Simply a much better car for less. He was informative and helpful. A consummate professional. I'd be glad to recommend him to friends and family. I honestly was on my way to the Acura dealership to finalize a purchase. I stopped by just to take a look. But after a couple of hours I was sold. More

Dee was awesome I hate car shopping but Dee was great. Not your typical sleazy car dealer. Helped me find what I wanted instead of steering me towards what he wanted I hate car shopping but Dee was great. Not your typical sleazy car dealer. Helped me find what I wanted instead of steering me towards what he wanted for me. Didn't resist when I wanted to shop around. He used a good deal to earn my buisinesss, not high pressure sales tactics. More

Simple and Easy It was a great experience working with Bob. He gave us all the information up front. No crazy negotiations to go through. We were able to get what we It was a great experience working with Bob. He gave us all the information up front. No crazy negotiations to go through. We were able to get what we wanted at a price we could afford. More

Great Customer Service I had made an inquiry about the vehicle I was interested in via email. I received a prompt reply from the Internet Sales manager. Due to the fact tha I had made an inquiry about the vehicle I was interested in via email. I received a prompt reply from the Internet Sales manager. Due to the fact that I live quite some distance from this dealership, I called in advance to make a tentative appointment. Bob was very friendly and had the car ready & waiting for a test drive when I arrived. He did a great job explaining the main car features and more. Car buying is low on the list of my favorite things to do but the process went pretty smoothly at this dealership and getting the paperwork completed was pretty fast and efficient compared to my last car purchase. Everyone we dealt with was friendly and efficient. More

New car purchase , easy stress free experience. Contacted the dealership via their website to inquire about two cars listed. Received a prompt response from Jerry and then was handed over to Dee. Se Contacted the dealership via their website to inquire about two cars listed. Received a prompt response from Jerry and then was handed over to Dee. Set up an appoint to test drive the car. Came in the next day and met Dee and we drove the car. Dee has a great presence, easy going and likeable. Test drove the car and decided to buy that day. Dee and Jason came at me with their best deal on the first try for the car and for my trade in. It was a deal that was hard to turn down and was where I wanted it to be. On to financing and working with Matt and had an easy transaction. This is the way car sales should be. I was in and out in just a few hours. Overall a great experience. Thank you! More

Great experience with Dee! Dee was very easy to work with and friendly. I would definitely recommend him to a friend. He made buying my first car an enjoyable experience. Dee was very easy to work with and friendly. I would definitely recommend him to a friend. He made buying my first car an enjoyable experience. More

Thankful that there are genuine people still interested in partnerships. Cardinale Mazda's team was great at explaining product features (CX-5 in this case) that there are genuine people still interested in partnerships. Cardinale Mazda's team was great at explaining product features (CX-5 in this case) and answering questions. The paperwork process was absent of typical 'dealership delay tactics', professional, and prompt. Thanks! More

Good experience! Dee was a great person to work with when I bought my car. He was helpful, informative, responsive, kept in good communication, and was easy to deal w Dee was a great person to work with when I bought my car. He was helpful, informative, responsive, kept in good communication, and was easy to deal with. I feel very comfortable recommending Dee to anyone looking to buy a car. More

Was very attentive to our needs Dee had a great personality and easily related to us. With the difficult process we were dealing with he made it easier Will be recommending him to Dee had a great personality and easily related to us. With the difficult process we were dealing with he made it easier Will be recommending him to all our friends and family. More