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Carlisle Cadillac Buick GMC
Carlisle, PA
1,168 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,168 Reviews of Carlisle Cadillac Buick GMC
May 23, 2026
DO NOT BUY HERE. Sold a dangerous, fraudulent car that suffered a near-fatal failure. my mother bought a vehicle from this dealership two months ago. The staff explic Sold a dangerous, fraudulent car that suffered a near-fatal failure. my mother bought a vehicle from this dealership two months ago. The staff explicitly admitted the car had pre-existing safety hazards—specifically the left inner/outer tie rods and failing brakes—and told her she had to pay extra money to fix them and inspection. They also completely hid a major prior crash, which I discovered because the aftermarket hood does not sit or latch safely.Despite regular maintenance (including checking and adding oil a week ago), the car suffered a catastrophic explosion while my mother was driving on I-80E right after the bridge right before the george n. craig travel plaza. The engine threw a rod, blew open the back of the motor, and completely SEVERED THE BRAKE LINES on the highway. She barely avoided a fatal crash at 74 years old no less and was left stranded at a highway rest stop with a destroyed engine and no brakes.When I reached out for help to safely retrieve her belongings and resolve this nightmare, the General Manager completely ignored my emergency messages and left us stranded.This dealership knowingly sells dangerous, un-inspected vehicles and hides prior accident histories and slips the fraudulent carfax out of the folder they give you so you cant prove it I am currently filing official auto fraud complaints with the State Attorney General and the DMV Licensing Division. Save your life and your money go ANYWHERE else. Help spread the word for everyones safety! More
by JD.Park
Employees Worked With
Wendell Fletcher
June 17, 2025
I took my spark to be inspected there. The service was exemplary, and they were happy to work with me on price. I will be forever grateful to the mechanics there and, more specifically, Jo The service was exemplary, and they were happy to work with me on price. I will be forever grateful to the mechanics there and, more specifically, Jody Irish. I salute her. 8-) More
by Philoso-raptor
Employees Worked With
Tyler Knapp, Kaiti Stone
December 14, 2024
Aschenbach Auto Group, @Carlisle Cadillac Buick GMC, Allie Aschenbach, Conrad Robert Aschenbach. you should be ashamed of yourselves! I purchased a brand spanking new truck from your dealership (which I Allie Aschenbach, Conrad Robert Aschenbach. you should be ashamed of yourselves! I purchased a brand spanking new truck from your dealership (which I haven’t been able to drive because you have had it) because you were supposed to fix it. MONTHS ago I purchased this $130,000 truck…your dealership ripped the wrap off of the trucks tail gate…not to mention the paint damage…you offer to send it to get painted..but the quote was too much…so you call me and tell me to come pick up my truck…and you will just cut me a check for $2000! Are you kidding me!?! More
by Neverever1006
Employees Worked With
Michael Shearer, Michael Krupski
November 25, 2024
I've found them to be very honest and helpful. Originally had a wonderful buying experience here. I had to fix a few minor things (hose routing/air intake incorrectly mounted) after my last se Originally had a wonderful buying experience here. I had to fix a few minor things (hose routing/air intake incorrectly mounted) after my last service but that was still a great service experience. I drive out of town to come here just because I trust them a bit more than my local dealer. More
by MKinPA
Employees Worked With
Michael Gomez
September 07, 2024
First rate experience. Honest representation of the car and a fair price and excellent customer service above and beyond to help me acquire this Cadillac. Not even a high e Honest representation of the car and a fair price and excellent customer service above and beyond to help me acquire this Cadillac. Not even a high end model or expensive but they went the extra mile even on an old used card to provide top end customer service. I can not give them a higher rating than 5 stars or I would. More
by scubajkd
Verified CustomerEmployees Worked With
Jack Conley, Tom Cornman, Michael Shearer, Tom Petro, Keith Hostetter
September 06, 2024
Made an appointment for 9am walked in and Mike took great care of me . The service department ROCKS Great job !!!! Keep up the great work !!!!! care of me . The service department ROCKS Great job !!!! Keep up the great work !!!!! More
by vincentpatrick11
Employees Worked With
Michael Gomez
September 04, 2024
Walked in with a turn signal problem & was told the problem would be taken care of & within half an hour, the car was fixed & was ready to go ! Amazing....thank you ! Nice people took care of th problem would be taken care of & within half an hour, the car was fixed & was ready to go ! Amazing....thank you ! Nice people took care of the problem to keep me safe on the road. More
by IH54
Employees Worked With
Michael Gomez
September 03, 2024
Upon reaching out to your dealership you took me in within an hour the mechanic listened to my concerns and diagnosed the problem swiftly Parts ordered and was able to get me back on the road the nex within an hour the mechanic listened to my concerns and diagnosed the problem swiftly Parts ordered and was able to get me back on the road the next day The front desk service guy took the time to help coordinate my warranty and saw it all the way through Very impressed with this dealership especially during this very stressful time for me Very grateful More
by sstevens7
Employees Worked With
Both Mechanics, One on Friday, one on Saturday , Tyler Knapp, Kaiti Stone
