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Carlisle Cadillac Buick GMC

Carlisle, PA

4.4
1,167 Reviews

1402 Holly Pike

Carlisle, PA

17015

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1,167 Reviews of Carlisle Cadillac Buick GMC

September 28, 2020

We bought our first SUV last week! Scott Clayton was an excellent salesman and provided us with the best car! He is professional and friendly, going out of his way to get us everything we wanted in this pu More

by rwy100
Recommend Dealer
Yes
Employees Worked With
Scott Clayton
September 24, 2020

Always excellent service, performed accurately and on time! Alex and crew are friendly, knowledgeable, and eager to help. I will definitely continue to come back! More

by Pavetim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bender
September 24, 2020

Jason was phenomenal to work with! Not your stereotypical car salesman! 5 stars! The dealership overall was fantastic. All of the employees were super friendly. Great experience. More

by chen29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wittman
September 22, 2020

Had my battery replaced up warranty and they were really great that day they even had a tow truck come and pickup my car which would not start that day they did it all that day it was on holiday weekend More

by WSSCOTTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bender
September 14, 2020

I have received better customer service elsewhere. I got the feeling they could care less if they sold the car or not. Their words “if you don’t buy it, someone else will.” When a customer asks if they can More

by T
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Millitch
Oct 07, 2020 -

Carlisle Cadillac Buick GMC responded

Thank You for your feedback, We do apologize that your recent experience with Carlisle Cadillac Buick GMC was not to your expectations. Our vehicles are priced accordingly with the market based upon their current condition. We could have removed the imperfections for you. Unfortunately, that would increase the vehicle cost to take care of the issue. The behavior you experienced was not in line with our company values and is not the level of professionalism that we expect from our sales staff. Management has addressed this matter and has taken corrective measures to ensure that this does not continue. If you would like to discuss this matter more, please reach out to our management at (717) 243-3066. We do appreciate you sharing your experience and if we can be of any assistance to you in the future, please let us know.

September 14, 2020

Great people to work with. Sales experience was great. Saleman Hank Graveman was a true experience to work with. All the people that we were around treated us like they new us for a long time. More

by waterchief101f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Krupski, Henry Graveman, Ryan Millitch
September 09, 2020

Great service Friendly helpful Very professional I had received a text about the car and I told Hunter what I wanted in a car ! Boy , did he come thru ! More

by Paulahahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Paukovits, Hunter Davis
September 09, 2020

The service department did an outstanding job, from the time I walked in to the one hour I was there. I'll be back next year! More

by louiehd03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen McBeth
September 08, 2020

Purchased a 2020 Buick Encore GX st. - Awesome experience with Scott Clayton and rest of staff to get us in the vehicle we were interested in within a few hours More

by RichardSchwarzman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Clayton, Ryan Millitch
September 07, 2020

Had headlights replaced due to faulty lights. I told service that both headlights didn’t work. They ordered one set and then made me come back a second time to have the other light replaced. Waste of my More

by TOOIE36
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen McBeth, Alex Bender
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