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Carlisle Cadillac Buick GMC

Carlisle, PA

4.3
1,168 Reviews
Call Dealership (717) 601-2978
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1402 Holly Pike

Carlisle, PA

17015

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1,168 Reviews of Carlisle Cadillac Buick GMC

April 29, 2024

Michael was great and helpful. Service was done on time and as promised. When taking other cars to dealers for service, I'm used to having them washed and returned clean. That is t More

by douglask
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
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Apr 30, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We look forward to working with you again.

April 29, 2024

Charged me over $700. For 2 hours of labor. Work might be good but $700? More

by bobmcgugin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Gomez
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May 01, 2024 -

Carlisle Cadillac Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 27, 2024

Things moved pretty quickly and the service was well done, from what I can tell! More

by aml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Knapp
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Apr 29, 2024 -

Carlisle Cadillac Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Carlisle Cadillac Buick GMC!

April 24, 2024

Always lease GM cars. First time at this dealership, but definitely not my last time. Great selection of vehicles and the friendly, customer oriented staff made sure I got More

by CDAY7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Cornman, Donavan Kerns Jr
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Apr 24, 2024 -

Carlisle Cadillac Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 23, 2024

Great dealership. Always able to get service quickly and not booked out weeks or months like other dealerships. Great customer service. More

by bskbarrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez
Report | Print
Apr 24, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 23, 2024

Mike was very helpful and knew alot about the car. That made the process very easy. More

by Wayne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Except for Mike I forget their names...........sorry !, Michael Shearer, Will Allen
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Apr 24, 2024 -

Carlisle Cadillac Buick GMC responded

Thank you so much for your kind words, Wayne, and for taking the time to leave us this wonderful feedback!

April 19, 2024

Friendly and clean. 7k service was smooth. Reported another issue that was not properly documented/communicated with tech leaving the issue unresolved. During pick More

by goodfamilyoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gomez, Tyler Knapp
Report | Print
Apr 22, 2024 -

Carlisle Cadillac Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 18, 2024

I was pleasantly pleased by the professionalism and courtesy they provided me. Never felt pressured. More

by michaelwise1220
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Cornman, Michael Krupski, Laszlo Fogarasi
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Apr 19, 2024 -

Carlisle Cadillac Buick GMC responded

Michael, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Carlisle Cadillac Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Carlisle Cadillac Buick GMC Team

April 18, 2024

I just bought a new car from Aiden Drury who was extremely knowledgeable and patient explaining new features to someone replacing a 25-year-old car. More

by myoung19
Recommend Dealer
Yes
Employees Worked With
Aiden Drury, Will Allen
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Apr 19, 2024 -

Carlisle Cadillac Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Aiden was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Carlisle Cadillac Buick GMC Team

April 17, 2024

My 6th vehicle purchased thru this dealership and they are fantastic to deal with. Recommended A plus. More

by Enclave02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Cornman, Aiden Drury, Michael Krupski, Tyler Knapp
Report | Print
Apr 18, 2024 -

Carlisle Cadillac Buick GMC responded

Thanks for your feedback on your recent visit to Carlisle Cadillac Buick GMC. It's great to hear that we were able to assist you with another positive experience.

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