Carmax

We worked with Kyle Alvarado who was a pleasure to deal with. He made the experience efficient and very professional. He found, apologized for, and quickly corrected errors that were made online by the fin with. He made the experience efficient and very professional. He found, apologized for, and quickly corrected errors that were made online by the financing department. Kyle gets an A+++ from us. More

The team worked hard, several hurdles we had to overcome, and it took way more time than it should have taken. All in all it was fun for me to see the structure of the new sales team. I appreciated that aspe and it took way more time than it should have taken. All in all it was fun for me to see the structure of the new sales team. I appreciated that aspect. More

great experience from the moment i walked in the door until i signed final papers and drove off im my new cae until i signed final papers and drove off im my new cae More

I'm a pretty loyal customer to Carmax. I this is my 3rd car from Carmax and I've always had a great experience. Todd sold me a Kia Soul and was so patient with me and if I had any question I this is my 3rd car from Carmax and I've always had a great experience. Todd sold me a Kia Soul and was so patient with me and if I had any questions he always went out of his way to find the answer. Great customer service and I love my new car! More

Great way to buy a car. ....we are very happy with our purchase! No haggling and a simple process. The car was detailed nicely and the salespeople were friendly, "no pressur ....we are very happy with our purchase! No haggling and a simple process. The car was detailed nicely and the salespeople were friendly, "no pressure". Going forward, it would be beneficial if they had an employee that specialized in electric cars as there is a learning curve here. We ended up taking our car to Tesla so that they could explain a lot to us. I would definitely recommend CarMax to others as the experience was great! More

Such an easy process and Charles was amazing with keeping me updated on when my vehicle will arrive me updated on when my vehicle will arrive More

Gene Bly and his support staff at the Scottsdale, AZ CarMax were fantastic! Not sure if I would’ve purchased there if it wasn’t for Gene; his unassuming approach, very knowledgeable and accommodating! CarMax were fantastic! Not sure if I would’ve purchased there if it wasn’t for Gene; his unassuming approach, very knowledgeable and accommodating! More

Jeremy Bradley was amazing. He was super friendly and easy to work with and very honest. The financing and rest of the crew is very questionable. They told us things like payoff He was super friendly and easy to work with and very honest. The financing and rest of the crew is very questionable. They told us things like payoffs would come over right away, the financing % changed a lot throughout the process.The standard of the inspection they had on my vehicle was pretty low. The tires were bald, but the inspection said they were up to Carmax standards. The inside was pretty dirty yet up to Carmax standards. The outside was filthy and scratched up. All they needed to do was wipe a simple trim, restore you can get at Walmart or any store on the plastic. I spent an All they needed to do was wipe a simple trim restore you can get at Walmart or any store on the plastic. I spent a full day detailing that car. Everyone but Jeremy, talked in circles and made stuff up. I didn’t expect the old school shady car dealer tactics from carmax. Disappointing. I would however buy a car from Jeremy again. More

I had an appointment and was assisted at the exact time. My advisor was awesome, the store was clean and awesome and the vehicle was perfect My advisor was awesome, the store was clean and awesome and the vehicle was perfect More

Friendly team working staff. Easy to work with. Only issue is the coffee is bad Easy to work with. Only issue is the coffee is bad More