Carmax
Scottsdale, AZ
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They were very good at keeping in touch the whole process, I always knew where the car was and when it arrived. A appointment was set up easy, paperwork took a long time, it would be nice if that cou process, I always knew where the car was and when it arrived. A appointment was set up easy, paperwork took a long time, it would be nice if that could be shortened! Thou I am very happy with the car and my big yellow Bow! More
Professional, helpful, courteous patient. The detailing of the car was lacking, windows were smeared, no Owners Manuel but they did offer to reimburse me. The detailing of the car was lacking, windows were smeared, no Owners Manuel but they did offer to reimburse me. More
The Scottsdale team understands customer service and was very pleasant to work with. After finding an issue with the first car I was purchasing, the team made it right and helped me find a different car. very pleasant to work with. After finding an issue with the first car I was purchasing, the team made it right and helped me find a different car. More
The staff was friendly and knowledgeable. The car was pristine and the price was very good. The only issue was that the antenna for the SiriusXM did not work and they have promised to fix i The car was pristine and the price was very good. The only issue was that the antenna for the SiriusXM did not work and they have promised to fix it. More
Set up the entire transaction via the internet while I was in Alaska. Showed up for my appointment in Phoenix and was in and out in less than an hour cause all the paperwork had been completed on line. was in Alaska. Showed up for my appointment in Phoenix and was in and out in less than an hour cause all the paperwork had been completed on line. This was my first purchase from Carmax and I was really impressed! I will for sure consider future purchases from Carmax and will recommend them to family and friends. More

