Carmax
Scottsdale, AZ
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Great way to buy a car. ....we are very happy with our purchase! No haggling and a simple process. The car was detailed nicely and the salespeople were friendly, "no pressur ....we are very happy with our purchase! No haggling and a simple process. The car was detailed nicely and the salespeople were friendly, "no pressure". Going forward, it would be beneficial if they had an employee that specialized in electric cars as there is a learning curve here. We ended up taking our car to Tesla so that they could explain a lot to us. I would definitely recommend CarMax to others as the experience was great! More
Gene Bly and his support staff at the Scottsdale, AZ CarMax were fantastic! Not sure if I would’ve purchased there if it wasn’t for Gene; his unassuming approach, very knowledgeable and accommodating! CarMax were fantastic! Not sure if I would’ve purchased there if it wasn’t for Gene; his unassuming approach, very knowledgeable and accommodating! More
Jeremy Bradley was amazing. He was super friendly and easy to work with and very honest. The financing and rest of the crew is very questionable. They told us things like payoff He was super friendly and easy to work with and very honest. The financing and rest of the crew is very questionable. They told us things like payoffs would come over right away, the financing % changed a lot throughout the process.The standard of the inspection they had on my vehicle was pretty low. The tires were bald, but the inspection said they were up to Carmax standards. The inside was pretty dirty yet up to Carmax standards. The outside was filthy and scratched up. All they needed to do was wipe a simple trim, restore you can get at Walmart or any store on the plastic. I spent an All they needed to do was wipe a simple trim restore you can get at Walmart or any store on the plastic. I spent a full day detailing that car. Everyone but Jeremy, talked in circles and made stuff up. I didn’t expect the old school shady car dealer tactics from carmax. Disappointing. I would however buy a car from Jeremy again. More
They were very good at keeping in touch the whole process, I always knew where the car was and when it arrived. A appointment was set up easy, paperwork took a long time, it would be nice if that cou process, I always knew where the car was and when it arrived. A appointment was set up easy, paperwork took a long time, it would be nice if that could be shortened! Thou I am very happy with the car and my big yellow Bow! More
Professional, helpful, courteous patient. The detailing of the car was lacking, windows were smeared, no Owners Manuel but they did offer to reimburse me. The detailing of the car was lacking, windows were smeared, no Owners Manuel but they did offer to reimburse me. More

