Carmax
Pharr, TX
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Salesman was pleasant and professional. The whole purchasing process was quick and simple, I think my wife and I were in and out with our new vehicle in about 2.5 - 3 hours which is amazing The whole purchasing process was quick and simple, I think my wife and I were in and out with our new vehicle in about 2.5 - 3 hours which is amazing compared to shopping at other dealerships where you’re usually there all day. Would definitely recommend others to buy here and will probably buy another vehicle from them in the future. More
Prompt and courteous. The experience was very professional. All the paperwork was ready upon completion of the test drive. Highly recommend Carmax. The experience was very professional. All the paperwork was ready upon completion of the test drive. Highly recommend Carmax. More
The team was extremely helpful, kind, and patient throughout the entire process. They took the time to ensure I found a vehicle that was well suited to my needs. I had a great experience and would de throughout the entire process. They took the time to ensure I found a vehicle that was well suited to my needs. I had a great experience and would definitely return for my next car purchase. More
Excellent service Timely professional The national team was also quite good helping locate the car and assisting me in contacting the manager of the store where the car was was also quite good helping locate the car and assisting me in contacting the manager of the store where the car was More
Great dealership. Great service department. Sales is beyond excellent. The time spent from signing to driving was less than two hours. Great service department. Sales is beyond excellent. The time spent from signing to driving was less than two hours. More
I had a very pleasant experience and all the sales and management personnel were very understanding and again very pleasant people , thank you. management personnel were very understanding and again very pleasant people , thank you. More
Great experience! No pressure, the entire process, was comfortable and went smoothly, including giving me a trade in value for my old car before I arrived. No pressure, the entire process, was comfortable and went smoothly, including giving me a trade in value for my old car before I arrived. More
The minute we walked in Car Max, we immediately got help from Dylan Molina. I worked with Dylan Molina from the beginning of the process. We explained to him what we were looking for and he was the perfec from Dylan Molina. I worked with Dylan Molina from the beginning of the process. We explained to him what we were looking for and he was the perfect person to talk to. He was very informative and very professional. He showed us the in/outs of each car on inventory. He would explain every detail. He gave us the motivation to be patient as we waited for the perfect car. We were on this deal and waiting for other vehicles inventory within time. Since we were still looking for other type of vehicles, patiently we found one that fit our needs, and we went again to visit Car Max and that's where Mr. Braulio Gutierrez help us transfer our vehicle from San Antonio to Pharr location. Meanwhile we did our paperwork process from home to see if we were pre-approved and we were. The excitement started!!!! Mr. Braulio Gutierrez helped us with the paperwork part, no hassles, very helpful and fast process. The best part is that we got to take pictures and go home in our wonderful vehicle. Thank you, Dylan Molina, Braulio Guiterrez and the Team for making it happen for me and my family!!! See you soon!!! More

