Carmax

While very friendly, practices were dishonest due to covering up problems from another site. The vehicle was grossly misrepresented to a fraudulent level. I lost money and significant time due to unethi covering up problems from another site. The vehicle was grossly misrepresented to a fraudulent level. I lost money and significant time due to unethical practices even within the ten day return process. They refused to make it right, and they only wanted to put bandages on the car to cover significant documented damage that was not disclosed. It was not at all what was promised, especially not the service after the initial misrepresentation from CarMax (overall) was identified. More

Carmax made the whole car buying experience easy and effortless. Everything was what they said and the vehicle was great. Will definitely buy from them again and refer friends and family to them. effortless. Everything was what they said and the vehicle was great. Will definitely buy from them again and refer friends and family to them. More

First car I've purchased through Carmax and the complete process was great! Researching vehicles on their website is simple and accurate. I set up a test drive which automatically reserved and held the vehi process was great! Researching vehicles on their website is simple and accurate. I set up a test drive which automatically reserved and held the vehicle for me. There is absolutely no dealer pressure the price posted is the price you pay (no haggling)! The process is painless and the sales staff are relaxed, professional and explain everything. I was provided a tour of the service department which was a big factor why I selected an extended 5yr/60,000 mile warranty with Maxcare! I will always use Carmax from now on when I need a vehicle! More

We had a very good experience at Car Max an got a car. My daughter is enjoying her car an is very happy! My daughter is enjoying her car an is very happy! More

Cody was an exceptional salesman. I was very impressed with the overall process and how smoothly things went. Delivery that evening took a while, but overall it was a great experien I was very impressed with the overall process and how smoothly things went. Delivery that evening took a while, but overall it was a great experience. This was our second purchase from Carmax. More

I was greeted with a smile and my salesman was very friendly and thorough with every part of the car buying experience. friendly and thorough with every part of the car buying experience. More

Working with the sales staff, including Joshua Lillis and the contract person was incredibly smooth, easy, and fast. I have purchased vehicles from CarMax before and have always had exceptional insurance. the contract person was incredibly smooth, easy, and fast. I have purchased vehicles from CarMax before and have always had exceptional insurance. More

Sales rep. Was really a nice professional person and was real good at explaining everything Was really a nice professional person and was real good at explaining everything More

Paid to much to have the car ship here. .The CARMAXX staff is great. We'll train at what they do. The 2017 Buick Lacrosse I purchased Black on Black, I be xxxx n it out with some wheels. S .The CARMAXX staff is great. We'll train at what they do. The 2017 Buick Lacrosse I purchased Black on Black, I be xxxx n it out with some wheels. Sharp ride. More

Not good communication internally, dealer “forgot” to sign the title when transferring truck to St. Peter’s, the fedex’d our license plates to us after we told them we would bring the truck up and they c sign the title when transferring truck to St. Peter’s, the fedex’d our license plates to us after we told them we would bring the truck up and they could install them, oil change had not been done, filters had not been replaced. More