Carmax
Kenner, LA
By Type
51 Reviews of Carmax
While they were polite and professional, they made multiple errors when it came to the details and processing of the deal which have resulted in ongoing issues which - almost a month and a half later multiple errors when it came to the details and processing of the deal which have resulted in ongoing issues which - almost a month and a half later - are still unresolved. Car itself is fine and was fairly priced but the annoyance and inconvenience stemming from the errors would make me reconsider if I had to do it again. More
I had a great experience and the gentleman Kenny was very helpful ,informative and knowledgeable.I have recommended the Facility to my family and friends. helpful ,informative and knowledgeable.I have recommended the Facility to my family and friends. More
Very easy. They worked with me in making sure I got the car I was looking and wanting. They handled all the paperwork and I didnt even have to go to the OMV/D They worked with me in making sure I got the car I was looking and wanting. They handled all the paperwork and I didnt even have to go to the OMV/DMV which I didnt know and was greatly appreciated. Very very easy and straightforward. More
My experience with the Kenner Carmax was good. My salesperson and the staff were all very friendly and helpful. The only negative thing I find with Carmax as a whole is the transfer fees. If a cus My salesperson and the staff were all very friendly and helpful. The only negative thing I find with Carmax as a whole is the transfer fees. If a customer ends up not purchasing the vehicle then I can understand the transfer fees being the customer’s responsibility. However, if the customer does purchase the vehicle, as I did, then I think Carmax should apply that fee to the purchase of the car. Carmax is a huge business that can absorb the transfer fees for paying customers. They’re making money from the sale of the vehicles anyway. This is something Carmax should really consider changing. More
Smooth process, the vehicle I purchased was inspected at an independent shop and no problems found. The staff at Carmax was friendly and provided quick turnaround. an independent shop and no problems found. The staff at Carmax was friendly and provided quick turnaround. More

