Carmax

I had an excellent experience working with Tori. She was attentive, thorough, and incredibly hospitable from start to finish. Since I purchased my car from a different state, the registration and pa She was attentive, thorough, and incredibly hospitable from start to finish. Since I purchased my car from a different state, the registration and paperwork process was more complicated than usual. Tori took the time to explain everything clearly, answered all of my questions, and made sure I understood each step of the process. She went above and beyond to make what could have been a stressful experience feel smooth and manageable. Her professionalism, patience, and willingness to help truly stood out. I highly recommend asking for Tori if you're looking for someone who genuinely cares about her customers and provides outstanding service. Thank you, Tori, for making this such a positive experience! More

The car purchase process was straight forward and painless. I wasted no time at the dealership. painless. I wasted no time at the dealership. More

Very fast and easy. No run around. This was my first experience with Carmax and I will definitely use again. No run around. This was my first experience with Carmax and I will definitely use again. More

I was so pleased with my experience with my local Carmax team... Thanks again guys team... Thanks again guys More

caley was great. .very professional and clear and precise. i would recommend her to anyone to buy a vehicle .very professional and clear and precise. i would recommend her to anyone to buy a vehicle More

Every aspect of the transaction went exceptionally well! From finding the vehicle on the CarMax site, having it shipped to the Shreveport location, the trade in of my other vehicle and the purchasing and de From finding the vehicle on the CarMax site, having it shipped to the Shreveport location, the trade in of my other vehicle and the purchasing and delivery of the vehicle. No hassle, no negotiations, no high pressure like a new car dealership! A very calm, peaceful, straightforward experience where I was treated with dignity and respect. More

It was easy fast not to say convenient for me. I would recommend everyone to try carmax. Thanks Carmax!! I would recommend everyone to try carmax. Thanks Carmax!! More

Service was excellent. Everyone was very friendly. The car buying process was quick and easy. The facility was clean and well maintained. Everyone was very friendly. The car buying process was quick and easy. The facility was clean and well maintained. More

The service was excellent, the staff were very friendly, and the process was very fast, smooth, and easy overall. and the process was very fast, smooth, and easy overall. More

Ordered our durango from out of state, had it shipped to the shreveport location. Got there to pick it up, it had been damaged in transit. Had to have paint and body work done. Found multiple things broken the shreveport location. Got there to pick it up, it had been damaged in transit. Had to have paint and body work done. Found multiple things broken in it that shouldn't have been. Got it back from body shop had stuff on windows that had to be buffed off. Called and wanted to know what happened and got laughed at by the girl on the phone. Stating it was nothing to worry about someone spilled something on it. If it was not for the managers there I would have not excepted the vehicle and got my money back. They worked hard to make it right but this was way to much of a problem. It shoild have never gotten to that point but they did make it all right in the end. More