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Carolina Nissan
Burlington, NC
51 Reviews
Carolina Nissan is a family-operated and locally-owned dealership based in Burlington, NC. The Burlington Nissan dealership has served North Carolina shoppers since 1977. For over 40 years, the professionals at Carolina Nissan have delivered a 100-percent commitment to those seeking new or used Nissan transportation. What sets Carolina Nissan apart from local competition is its family-centered atmosphere. We view customers as more than profit targets; we view them as friends. And as a friend of Carolina Nissan, we want to connect you to excellent vehicle savings.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 51 reviews
May 09, 2011
Buyer Beware! If you buy a new Nissan outside of Burlington and think that you can have it serviced at Carolina Nissan, you are wrong. We bought a new Nissan. We got a price quote from Carolina Niss Burlington and think that you can have it serviced at Carolina Nissan, you are wrong. We bought a new Nissan. We got a price quote from Carolina Nissan, then from Crown Nissan. Crown was $1500.00 less, so of course we bought from Crown. When the oil needed changing, I called to make an appointment with Carolina Nissan and was told by Chris Dubs that I would not like him at the end of our conversation because I didn't need to ever bring my car there, that they only service new cars that were bought from them. We tried to call the owner, Terry Crenshaw twice. He never took our calls or returned our calls.The calls were answered by Joel Hyder, who was extremely rude. I called Nissan's corporate office. They spoke with someone at Carolina Nissan and was told that I could drop my car one evening and pick it up by the end of business the next day to have the oil changed. I made the appointment and dropped the car off. I was told at 5:35 pm the next day that they had not touched my car. They "just didn't have time and didn't know when they might." They never intended to service the car in the first place. This is how we were treated and we have bought at least 5 cars from Carolina Nissan in the last 25 years. I have heard NUMEROUS stories from others since this happened. We love our car but will never buy another Nissan because of this. More
by lysywy01
Employees Worked With
Chris Dubs, Joel Hyder
