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Carolina Nissan

5.0

6 Lifetime Reviews

1329 Huffman Mill Rd, Burlington, North Carolina 27215 Directions
Sales: (336) 584-0201

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6 Reviews of Carolina Nissan

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January 18, 2018

"service"

- Pebbles

I read bad reviews on service if you did not buy your car from them. I did not by my car from them. They service my car with no problems and are nice. Even gave me a free rental when I had a recall. Do recommend the service,

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Recommend Dealer
Yes
Employees Worked With
All service dept.
May 16, 2016

"Best place around to buy a new car or truck"

- 2010 titan

Hey folks if you're looking for a new car or truck and want to be treated like family this is the best place around. Service department is top notch also.

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Recommend Dealer
Yes
Employees Worked With
Mark Garner Chirs Dubbs Ricky Dunan
August 15, 2011

"I would recommend never buying a car from them. I went in..."

- lyarbinkle

I would recommend never buying a car from them. I went in to ask about trading my car in to buy a new altima. They were very rude and gave me a higher price then another dealership. I ended up not buying my altima from them. However when I wanted to get my car serviced they told me they would not be able to service my car since I did not buy it from them. They were very rude and seemed very unprofessional. I would warn anyone to not buy a car from them!

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Recommend Dealer
No
Employees Worked With
Chris Dubs
July 06, 2011

"I purchased my first car from Carolina Nissan in 1990,..."

- Bensbum

I purchased my first car from Carolina Nissan in 1990, and keep going back. The sales staff always help me find the right car for my needs and budget, from that first brand new Sentra I bought after I graduated college to the Altima I have now, and several in between (both new and used). They are also great helping me get the best value for my trade-ins. I don't know much about cars and repairs, and I have gotten ripped off at other repair shops. That has NEVER happened to me at Carolina Nissan. They handle everything from basic tune-ups and oil changes to major repairs quickly and professionally. They discuss all the work and charges before doing anything, so there are no suprises when I pay the bill - unlike other places I have had the misfortune of using. The service department even helps me with rides to and from work if I can't stay at the dealership while the work is being done. I will never use another dealer or another service department!

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Recommend Dealer
Yes
Employees Worked With
Mark Garner (sales), Chris Dubs (service)
May 18, 2011

"In November of 2008 we stopped at Carolina Nissan just to..."

- towersurge13

In November of 2008 we stopped at Carolina Nissan just to get a brochure on the new Maxima and ended up trading that very night. We love the car and Carolina Nissan. Mark Garner was very comfortable to work with. Not once did we feel like he wasn't doing everyhing possible to get us the car we wanted at the best price. There was no runaround and never any pressure, just good salesmanship. The service department has always been great and since the sale we've consistently been treated like a valued customer. Because we've had such wonderful experience there we've been back several times just to visit and keep in touch. We would never consider buying a Nissan anywhere else. From the day you walk into the showroom the first time you are treated just like family and unlike many car dealerships, that DOES NOT end with the sale. While visiting we've observed several customers who are repeat buyers. It isn't hard to understand why they continue to come back. With most places the friendly manner they show before the sale ends almost immediately after. Not so with the great folks at Carolina Nissan.

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Recommend Dealer
Yes
Employees Worked With
Mark Garner, Joel Hyder, Bo Carter, Benny Thomas, Chris Dubs
May 09, 2011

"Buyer Beware! If you buy a new Nissan outside of..."

- lysywy01

Buyer Beware! If you buy a new Nissan outside of Burlington and think that you can have it serviced at Carolina Nissan, you are wrong. We bought a new Nissan. We got a price quote from Carolina Nissan, then from Crown Nissan. Crown was $1500.00 less, so of course we bought from Crown. When the oil needed changing, I called to make an appointment with Carolina Nissan and was told by Chris Dubs that I would not like him at the end of our conversation because I didn't need to ever bring my car there, that they only service new cars that were bought from them. We tried to call the owner, Terry Crenshaw twice. He never took our calls or returned our calls.The calls were answered by Joel Hyder, who was extremely rude. I called Nissan's corporate office. They spoke with someone at Carolina Nissan and was told that I could drop my car one evening and pick it up by the end of business the next day to have the oil changed. I made the appointment and dropped the car off. I was told at 5:35 pm the next day that they had not touched my car. They "just didn't have time and didn't know when they might." They never intended to service the car in the first place. This is how we were treated and we have bought at least 5 cars from Carolina Nissan in the last 25 years. I have heard NUMEROUS stories from others since this happened. We love our car but will never buy another Nissan because of this.

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Recommend Dealer
No
Employees Worked With
Chris Dubs, Joel Hyder
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