Carolina Nissan

In November of 2008 we stopped at Carolina Nissan just to get a brochure on the new Maxima and ended up trading that very night. We love the car and Carolina Nissan. Mark Garner was very comfortable to wor get a brochure on the new Maxima and ended up trading that very night. We love the car and Carolina Nissan. Mark Garner was very comfortable to work with. Not once did we feel like he wasn't doing everyhing possible to get us the car we wanted at the best price. There was no runaround and never any pressure, just good salesmanship. The service department has always been great and since the sale we've consistently been treated like a valued customer. Because we've had such wonderful experience there we've been back several times just to visit and keep in touch. We would never consider buying a Nissan anywhere else. From the day you walk into the showroom the first time you are treated just like family and unlike many car dealerships, that DOES NOT end with the sale. While visiting we've observed several customers who are repeat buyers. It isn't hard to understand why they continue to come back. With most places the friendly manner they show before the sale ends almost immediately after. Not so with the great folks at Carolina Nissan. More

Buyer Beware! If you buy a new Nissan outside of Burlington and think that you can have it serviced at Carolina Nissan, you are wrong. We bought a new Nissan. We got a price quote from Carolina Niss Burlington and think that you can have it serviced at Carolina Nissan, you are wrong. We bought a new Nissan. We got a price quote from Carolina Nissan, then from Crown Nissan. Crown was $1500.00 less, so of course we bought from Crown. When the oil needed changing, I called to make an appointment with Carolina Nissan and was told by Chris Dubs that I would not like him at the end of our conversation because I didn't need to ever bring my car there, that they only service new cars that were bought from them. We tried to call the owner, Terry Crenshaw twice. He never took our calls or returned our calls.The calls were answered by Joel Hyder, who was extremely rude. I called Nissan's corporate office. They spoke with someone at Carolina Nissan and was told that I could drop my car one evening and pick it up by the end of business the next day to have the oil changed. I made the appointment and dropped the car off. I was told at 5:35 pm the next day that they had not touched my car. They "just didn't have time and didn't know when they might." They never intended to service the car in the first place. This is how we were treated and we have bought at least 5 cars from Carolina Nissan in the last 25 years. I have heard NUMEROUS stories from others since this happened. We love our car but will never buy another Nissan because of this. More