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Carousel Nissan

Iowa City, IA

4.8
563 Reviews

817 Hwy 1 W

Iowa City, IA

52246

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563 Reviews of Carousel Nissan

October 16, 2024

Easy to set up an appointment and work with the Service Department. The work is always top notch. Thanks for making the process easy. More

by ehodgso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
October 12, 2024

Always helpful, service was fast, and took the time to explain the service that was completed. More

by GIGIBART2FAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 18, 2024 -

Carousel Nissan responded

Hi Gigibart2fav, thank you for taking the time to leave a review for us at Carousel Nissan. We're happy we could meet your expectations!

October 12, 2024

Service advisors very efficient and courteous! Everything was explained to me clearly and I got a courtesy car wash and coupon credit! More

by DOCJHO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Oct 17, 2024 -

Carousel Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 11, 2024

Service tech was not able to get Apple CarPlay to work on my Nissan Kicks. Went to T-mobile and they changed a setting that fixed it. More

by HKREIDENWEIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
Oct 17, 2024 -

Carousel Nissan responded

Hkreidenweis, we are so pleased you enjoyed your visit to Carousel Nissan!

October 07, 2024

The experience was very smooth. I would recommend this dealership to my friends and family. More

by Cole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, Ernie Bell
Oct 18, 2024 -

Carousel Nissan responded

Coleman.j.reilly, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Carousel Nissan.

October 06, 2024

Friendly, easy to work with. Listens to your concerns and explains things clearly. Great environment More

by DGLVR67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
Oct 18, 2024 -

Carousel Nissan responded

Dglvr67, we're happy to hear you had such a positive experience with our team!

October 06, 2024

Took car in for oil change. Was disappointed that they didn’t check the air pressure in the tires. Car came back with low air pressure light on. Also didn’t wash the car. More

by BRAD.SPILLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 18, 2024 -

Carousel Nissan responded

Hi Brad.spillman, we regret to hear that your recent experience was anything less than exceptional. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (319) 337-5000.

October 05, 2024

We purchased our vehicle with Ernie who was awesome. After the sale, Nate provided equally awesome, friendly, and efficient customer service, including arranging a shuttle to the mall while our vehicle More

by KTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate, Ernie Bell
Oct 18, 2024 -

Carousel Nissan responded

Kta, we're so glad that we were able to go above and beyond your expectations!

October 02, 2024

These guys are very thorough in scheduling & maintenance. I went in for an oil change on my 2008 Infiniti FX 35 & was told my air filter needed replaced. I like that they only do what you tell & them. If any More

by SWTHANG1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Oct 18, 2024 -

Carousel Nissan responded

Hi Swthang1971, thank you so much for your positive comments about Carousel Nissan!

October 01, 2024

Fast, courteous service as usual. Nate kept me informed throughout the process. The work was done right the first time. More

by BLAWLER251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
Oct 18, 2024 -

Carousel Nissan responded

Blawler251, your satisfaction is our top priority.

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