Carr Chevrolet

DO NOT BUY FROM THIS PLACE!!! I went in to buy a new DO NOT BUY FROM THIS PLACE!!! I went in to buy a new car after an auto accident, immeadiatly i told them what i wanted to spend. then they complet DO NOT BUY FROM THIS PLACE!!! I went in to buy a new car after an auto accident, immeadiatly i told them what i wanted to spend. then they completly ignored me. I first had a 2011 cruze. Nice car yes if the dealership had done its homework. I had to bring the car back after the finacning fell through, "their story" I have a hard time believing any dealershiop Also this dealership likes to do the "yo yo scam" deal. so they left me without a car forcing me to buy from them after the bank supposedly "dropped the financing" i got forced into a car i really didnt care for. and then when i tried to talk about switching they lied to me. saying we had a "legal contract" nothing legal about it. I was told that my new used car "the only one they showed me when i had to go to work that night" needed an additional 800 dollar down payment so i could keep gap insurance on it. Well either way now they rewrite the contract with or without it. So i simply refused to sign. They also let me drive off the lot knowing i wasnt financed yet. Carr auto will constantly screw around with paperwork. asking you to come in and sign another contract, and will hastle you the entire way. when i tried to go to the GM Brad, he told me no problem and that he'd go get his salesmen. Instead he brought out his henchmen Damian who was extremly rude, and i never heard from the GM again. Carr auto is not honest to their customers, nor are they actually as polite and understanding as they should be. If they believe they will get a sale, they will lie to you, try scare tactics, and will call you everyday until the deal is settled. If you do have the unfortunate experience of having to do business with this dealership, do your best not to go through the financing with a man named "Damian" The man is a crook. I hope that many people looking to buy from carr auto look at this review before doing business there because i sure wish i had never gone to them in the first place. More

I'll list the bad things: 1. overpriced used vehicle 2. I'll list the bad things: 1. overpriced used vehicle 2. WAY under bid our trade-in 3. LIED about having someone else interested in the same car at I'll list the bad things: 1. overpriced used vehicle 2. WAY under bid our trade-in 3. LIED about having someone else interested in the same car at the same time as us. 4. IGNORED our repeated comments that we'd be going to OUR bank instead of financing through them. 5. RAN OUR CREDIT w/out asking! AHHHHHHH 6. Compared our trade-in (wholesale value) with their RETAIL value...um, that's like apples and oranges....not even playing field. 7. Wouldn't give us the carfax for over 3 hours after we requested it multiple times. 8. Pretended to be honest and upfront, and we were honest and upfront on how much we would spend. They changed their story at the end. Do your homework on the price of a used car, and the price of your trade-in. I think they expect their customers to be extremely stupid. We walked out, didn't spend 1 dime, and will NEVER reccommend this dealership to anyone for any reason. We waited a couple weeks, found a great deal at another dealership, were offered over $2,000 more for our trade-in, and had a great experience. (This was all at Beaverton Nissan.) Soooo, it IS possible to be a dealer with good customer service. Carr Chevy world is not that dealership. They are the worst dealership ever. Oh, and they will attempt to woo you with them saying they are one of the "best companies in Oregon to work for." Blah. More

I have bought several cars from Carr. They always treat me like family. Dupree is the best finance guy ever. He is awesome! My husband is very happy with his new car. Our sales person Hanson was very frien me like family. Dupree is the best finance guy ever. He is awesome! My husband is very happy with his new car. Our sales person Hanson was very friendly and helpful. He found us a better car for our money. More

Herb took the time to go through the vehicle upon delivery and helped set up OnStar. Dupre got me though financing quickly and on the road. Would go back in a minute to purchase another car from th delivery and helped set up OnStar. Dupre got me though financing quickly and on the road. Would go back in a minute to purchase another car from them or have service done. Mike and Dave in the service department have been great to work with. Purchasing accessories is very easy and Jamie has been a very big help More

We have had wonderful experience each and every time we have purchased cars from CARR Chevy. We have been buying from them for 11 years now. We have purchased brand new to used. We most recently purchas have purchased cars from CARR Chevy. We have been buying from them for 11 years now. We have purchased brand new to used. We most recently purchased an 07 Denali. We parked the Denali one evening for a few minutes and upon return the car would not start. We tried to jump start it and nothing. We had the Denali towed to CARR CHEVY and after running test they found that the battery was defective. They replaced it with a higher quality battery and paid for the towing!!! They did not have to do any of that since the Denali was purchased 'as is'. We have always felt very respected and treated well by each of the employees. We will continue to only purchase cars from CARR chevy and will recommend everyone to CARR. WE LOVE CARR CHEVY!!! The Gomez Family More

My husband and I purchased a 2010 Equinox from Carr a few months ago. This is a very popular car and hard to keep in stock. Carr went out of their way to help us locate the exact model with the options we we months ago. This is a very popular car and hard to keep in stock. Carr went out of their way to help us locate the exact model with the options we were looking for. They took care of us and were very friendly and helpful. I’d recommend them to anyone. More

I am going to condense two experiences with them into 1 review since they are both equally poor. 1st was an attempt to trade in a vehicle worth double the car I wanted. The sales guy tried to get me to f review since they are both equally poor. 1st was an attempt to trade in a vehicle worth double the car I wanted. The sales guy tried to get me to finance their 15,000 on top of my 26,000 value trade in. Very insulting. A clear intention of trying to just plain rip me off. So as I laughed and got up to leave someone that was going to now apparently take me seriously stepped in and basically tried to play the same game. Steal $10,000 from me. 2nd experience. I went to buy an SS camaro, cash. Of course the process went very smoothly. However when about 1000 miles went by the clutch started making aweful noises. I took it in and they basically played it off as no big deal and might be able to eventually get to it. Finally got my repair done. No sympathy or anything from having a somewhat major problem with my brand new car after only 1000 miles. On a side note. The sales people I have dealt with race, and I mean RACE these cars around. He was driving the camaro first and he turned left on to murray off of millikan sideways to show me he could get the spedometer to 100 while spinning the tires (sideways). More

I had purchased my truck through Carr Chevrolet about a year ago, had a great experience so I recommended my friend there about 3 or 4 weeks ago & he purchased a new 2010 Camaro SS (about a $45,000 purchas year ago, had a great experience so I recommended my friend there about 3 or 4 weeks ago & he purchased a new 2010 Camaro SS (about a $45,000 purchase), cause they told me that if I recommended people & they bought a car they would give me a check. I brought my friend he purchased the car & told them I recommended them & they told me they would send me a check & they haven't even bothered to send me a thank you note or nothing let along the check they promised, unlike Landmark Ford where I got my car I have taken several friends into that dealership & they give me $200 on the spot every time. More

What has happened with this dealership? We bought a new vehicle from them about a month ago. We had to fill out the paper work multiple times. They kept playing with numbers to get what they wanted bec vehicle from them about a month ago. We had to fill out the paper work multiple times. They kept playing with numbers to get what they wanted because they didn't do it correctly the first time. We got a call saying we needed to give them more money then a call saying no we owe you money. After they changed the deal they didn't ask us to come in to get the 'etching' service they charged us for. We had to make an appointment. We called asking about some extra tax they had and they said don't worry about it, we take care of it... well I have the right to worry about it I AM PAYING for it, this snotty woman you have making out the checks needs a serious attitude adjustment. We went back to them because we had a great experience years before, yes we understand thing change but it you can't make the money off the car you seem so desperate to sell don't sell it and don't try to force someone into some vehicle they don't want. We came to you because you had treated us right in the past and wanted to work with you. Now all you seem to care about is the sale and not the customer. I am really disappointed with this dealership. You really need to work on your customer service. You have lost a repeat customer for life! More

well these guys do not stand behind their word. i got home in my 02 mitsubishi eclipse gt and the check engine light came on, then the surpintine belt started to make noise, the am/fm stereo didnt work, home in my 02 mitsubishi eclipse gt and the check engine light came on, then the surpintine belt started to make noise, the am/fm stereo didnt work, front right strut made an awfull noise, and the antifreeze was not full. I then asked if they could fix the major things and they said "as is" they fixed a egr valve and that was it. oh and my full tank of gas that i dropped it off with was almost on empty (fishy huh). they said if i had any problems with the car to bring it back we will take good care of you. oh and good luck getting ahold of anyone after you buy its like a ghost town. you would think after spending almost $14,000 this would not happen dont go to CARR CHEVY OR ANY CARR DEALERSHIPS More