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Carriage Ford
Clarksville, IN
345 Reviews
We're owned and operated by the Book family and have been in business over 34 years. We're Carriage Ford, Inc. and we go further for you. We're dedicated to serving you now and in the future. We have a huge selection of new and quality pre-owned vehicles. We offer a wide variety of financing options and incentives. From vehicle test drives and product demonstrations to personalized service and maintenance, we're committed to delivering a Ford ownership experience that's best by a country mile!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 345 reviews
September 28, 2025
For the most part the staff is friendly and dealership is conveniently located near me conveniently located near me More
by g.engleman
September 20, 2025
Took vehicle down for oil and filter change plus check other items and was in and out within an hour. other items and was in and out within an hour. More
by Tommiegordon
September 12, 2025
Offered me complementary brakes and rotors on the used vehicle I purchased and completed the service in 24 hours. vehicle I purchased and completed the service in 24 hours. More
by Jestrin5385
Employees Worked With
August 24, 2025
Derrick took care of everything . Will definitely purchase another vehicle from him. Sales and service. Will definitely purchase another vehicle from him. Sales and service. More
by Justus013
Employees Worked With
August 21, 2025
4-5 days to have car analyzed. 6-8 weeks before car can be worked on. Wanted to keep my vehicle the entire time. Told if I take it home, I lose my place in line. Service desk emplo 6-8 weeks before car can be worked on. Wanted to keep my vehicle the entire time. Told if I take it home, I lose my place in line. Service desk employee was crass. Never buying a Ford again. 40k miles and transmission is bad with no smooth path toward warrantied repairs. More
by MsSRK
Employees Worked With
Customer facing desk
August 14, 2025
Terrible customer service through their Body Shop. It took several weeks for them to respond correctly to an insurance request for documentation. When I called to schedule my appointment I was told It took several weeks for them to respond correctly to an insurance request for documentation. When I called to schedule my appointment I was told they couldn't get me in for two weeks. When I finally dropped off my vehicle I was told the repair would take 2 days even though the estimate said "5.3 hours". Eight days later and multiple calls checking on progress I finally got the vehicle back. The calls were never returned as promised. After picking up my vehicle I realized a very nice leather bag and a few clothes were missing. My glove box and center console had been gone through and everything was a mess. When I returned to the dealer to inquire about the leather bag, the manager said no one knew anything about it. He said he would check with his "other clean up man" and then call me that afternoon. Same thing - no return call. I have been a long time customer of this dealership, buying 15+ vehicles through the years and referring many others. I will never go back and would recommend anyone considering them to reconsider. More
by Steve
Employees Worked With
Tim Flood
August 13, 2025
Great people to work with - spot on in answering any questions or concerns. We have purchased several vehicles over the years from them and have always had excellent service with no issues. And we wil questions or concerns. We have purchased several vehicles over the years from them and have always had excellent service with no issues. And we will continue to take our business there. We highly recommend Carriage Ford and Duane Money as a salesman. Thanks for making us feel like family!!! More
by jdoss
Employees Worked With
May 31, 2025
Great staff treat you like family would recommend to others we have purchased at least 10 vehicles from them and never had any issues others we have purchased at least 10 vehicles from them and never had any issues More
by Fred
February 18, 2025
Excellent service this February. All my issues were resolved. Betsy, Marty, Dean, and Fireball, as usual, were all helpful and kind. Bryan at the service desk went out of his way to All my issues were resolved. Betsy, Marty, Dean, and Fireball, as usual, were all helpful and kind. Bryan at the service desk went out of his way to be helpful, and the mechanic who worked on my car did an excellent job. More
by sadiemom99
Employees Worked With
Bryan at service desk, Marty, Dean, Betsy, Fireball all 5 star service.
