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Carriage Ford

Clarksville, IN

4.3
347 Reviews
We're owned and operated by the Book family and have been in business over 34 years. We're Carriage Ford, Inc. and we go further for you. We're dedicated to serving you now and in the future. We have a huge selection of new and quality pre-owned vehicles. We offer a wide variety of financing options and incentives. From vehicle test drives and product demonstrations to personalized service and maintenance, we're committed to delivering a Ford ownership experience that's best by a country mile!
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908 Lewis & Clark Parkway

Clarksville, IN

47129

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Showing 347 reviews

March 05, 2018

Great experience! We are very happy with our new Ford Edge from Carriage Ford. We had a great buying experience. Very pleased with the interactions we had with Nick Mat More

by Carkel96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Sherrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2018 -

Carriage Ford responded

Thank you for the vote of confidence. Making sure you are happy with your selection and purchase is are ultimate goal. We appreciate you taking the time to leave a review. Enjoy your new Ford Edge!

March 04, 2018

leasing new car Duane Money treated me great and work hard to fine the car I wanted. Will highly recommend him and Carriage Ford to all my family and friends. More

by ecosport2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Money
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Sherrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2018 -

Carriage Ford responded

Congratulations on your new car. Word of mouth recommendations are golden in the automotive industry. We greatly appreciate the opportunity to earn your business and trust. Happy motoring from Carriage Ford.

March 03, 2018

Great service and very helpful for a first time buyer The salesman Nick is a very good guy who gave great details of the vehicles, even took my vehicle to be inspected on his own time. Carriage Ford is my More

by Calvinflex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2018 -

Carriage Ford responded

It is important for our staff to educate themselves on the Ford product line but, more importantly, to listen to their customers wants and needs. A satisfied customer is a repeat customer. We appreciate you choosing Carriage Ford and look forward to seeing you again and again in the future. Enjoy your new car from Nick and everyone here, happy and safe motoring.

March 03, 2018

Made buying a car easy and stress free! We came to Ford just to get an idea of what we wanted. We were not expecting to purchase a vehicle today, because we were needing low car payments for More

by Girtfamily101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Gibson
Mar 05, 2018 -

Carriage Ford responded

What a great story, we appreciate you sharing it with us and also potential customers out there. Plenty of families are facing the same obstacles, sometimes it's just not knowing what features each vehicle offers? Having a knowledgeable staff is key to assisting your customers with their car/truck/suv needs. Nick is well aware of that fact and that's why he is so well liked by his customers and coworkers.

March 02, 2018

Great Very helpful and knowledgeable about all the features on the vehicle. Paper work went very fast and out the door. Everyone is very helpful to asset yo More

by Trysten23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gibson, Jared Goodman
Mar 05, 2018 -

Carriage Ford responded

Thank you for sharing your experience with Carriage Ford. We're happy our staff was helpful and efficient. Getting you in and out as quickly as possible is just one aspect of making your car buying experience a better one. Driving that new car/truck or suv home is just icing on the cake! Enjoy your new ride, congratulations from your Carriage Ford family!

March 02, 2018

Excellent buying experience! We appreciate the personal touch and superior service we received. Paula went above and beyond to satisfy us. Thank you all for your honesty and court More

by Escape426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff T. Stirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Sherrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Book
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Baedke, Paula Jarrell, Abby Book
Mar 05, 2018 -

Carriage Ford responded

Thank you so much for sharing your story and experience at Carriage Ford. We appreciate the positive review and expect everyone on staff to give 110% toward assisting each customer. Enjoy your new vehicle and be safe on the roadways.

March 01, 2018

Great experience Everyone was very friendly and helpful. They took care of everything for me. Max went and filled up the tank, asked if he could set up my phone for m More

by Cookg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max Abbott
Mar 01, 2018 -

Carriage Ford responded

Our staff treat our customers as they, themselves expect to be treated. Knowing that being polite and sincere will not only produce a sale, but a satisfied customer is often a repeat customer. We truly honor your dedication to Carriage Ford and that you trusted us as your dealership. Enjoy your vehicle and on behalf of Max, thank you.

February 28, 2018

Review for used car sale Paula Jarrell & Jeff Stirn were very helpful & knowledgeable about the vehicles they sell. They were courteous & didn’t pressure me for the sale. I More

by Pattyv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff T. Stirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Jarrell
Mar 01, 2018 -

Carriage Ford responded

Thank you for taking the time to complete a review. We appreciate the positive feedback and hope you enjoy your new Flex! Be safe on the roadways and stay in touch, we always enjoy hearing from our customers.

February 27, 2018

First Ford Experience From the moment I stepped in the door, I was taken care of. Duane "Fireball" was not like other typical car sales guys I've dealt with in the past. H More

by Amber33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Money
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Sherrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2018 -

Carriage Ford responded

Great story. We are so pleased the Ford Fusion is the car to fit your style and the process was easy. So many times we put off tasks we feel will be unpleasant, among them may be searching for and purchasing a new car. Some find it exciting and others total dread. We are here to make your experience the best we can, thanks again for the positive review and enjoy your Fusion!

February 24, 2018

Great to Greater Friendly, treat you like family, worked with us to be able to get what we liked and afford,we are very happy, would definitely recommend, More

by Vlcrec2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Money
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Gibson, Brandon Shea
Feb 24, 2018 -

Carriage Ford responded

Our goal is to provide great customer service and to use every tool at our disposal to get you in that car, truck or suv you like. We do our best to achieve that but every circumstance is different. Glad that everything worked out for you and we appreciate that you took the time to leave us your story. Have a great day and good luck.

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