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Carriage Ford

Clarksville, IN

4.3
344 Reviews
We're owned and operated by the Book family and have been in business over 34 years. We're Carriage Ford, Inc. and we go further for you. We're dedicated to serving you now and in the future. We have a huge selection of new and quality pre-owned vehicles. We offer a wide variety of financing options and incentives. From vehicle test drives and product demonstrations to personalized service and maintenance, we're committed to delivering a Ford ownership experience that's best by a country mile!
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908 Lewis & Clark Parkway

Clarksville, IN

47129

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Showing 344 reviews

January 31, 2018

No pressure... No problem Carriage Ford was one of the first places we looked and we didn't look much after that. Nick was easy going and friendly and did not make the experie More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Gibson
Jan 31, 2018 -

Carriage Ford responded

We agree. Nick is one of our top notch staff, he and his fellow sales team members listen to their customers. Training, knowledge and sharp customer service skills are key when working with the public. Are customers are not just a sale to us, they are members of our community and members of our automotive family. Thanks again for taking the time to post an outstanding review.

January 31, 2018

Outstanding service and salesmanship! It was a great pleasure to purchase my Ford Edge from David. He was accommodating and flexible with my busy schedule and even came in to meet me afte More

by Kimmie1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Price
Feb 02, 2018 -

Carriage Ford responded

Thanks for taking the time to submit this review. David is a new member to the Carriage Ford family and the words of encouragement are welcome. He is well on his way, thanks to dedicated customers like you.

January 30, 2018

New truck They was very helpful in our search for a new truck... It was impressive to see they took the time to understand our wants and needs in the journey! T More

by Truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff T. Stirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanna Fraim
Jan 31, 2018 -

Carriage Ford responded

Thanks for the encouragement. Listening to our customers is one of our most valuable tools here at Carriage Ford. It gives us the satisfaction that our customer is driving away in the car, truck or suv he or she wanted, hands down.

January 30, 2018

Ford Escape Everyone went above and beyond to help me. I would highly recommend Carriage Ford! I will only buy from them ever again! Thank you very much! More

by Mikewhit21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Money
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Sherrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Timberlake
Jan 30, 2018 -

Carriage Ford responded

We appreciate the positive review. Thanks for taking the time to post this, have a great day.

January 29, 2018

Carriage Ford was amazing.. Carriage ford was amazing in helping me find a better reliable vehicle for my family.. they went above and beyond and i couldn't be happier.. thank yo More

by Jessica Fugate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Braitling
Jan 29, 2018 -

Carriage Ford responded

Thank you for taking the time to write such a fantastic review on Todd and giving Carriage Ford such a high star rating. Have a great day.

January 27, 2018

2016 ford escape When purchasing a car this is this is the best place to go. Sales associates are great. They do not push you and show you what you are looking for. More

by gjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff T. Stirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Sherrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

Carriage Ford responded

We appreciate the time and encouragement from our seasoned customers. Our staff works hard to assist our customers with their automotive needs in a NO pressure approach. We practice the golden rule for a reason, and trust our customers as well. They will choose the right vehicle, we just try to provide as much knowledge as possible. Thanks again and have a great day.

January 27, 2018

Best Dealership Around! It was a very good experience. Their team wasn't pushy and worked the best deal for us. Everyone was friendly and personable. Couldn't have asked for More

by Rodney Cecil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff T. Stirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Sherrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Gibson, Jared Goodman
Jan 29, 2018 -

Carriage Ford responded

Obviously, our customer satisfaction is key to our success. Word of mouth and repeat customers can make or break a good reputation in any market. Carriage Ford has been in the automotive industry since 1982, we're not planning on going anywhere. Our community is why we are best by a country mile.

January 26, 2018

outstanding experience I met with Ms Vanna Beeman, and while brand new in the business, she handled herself great. Her car knowledge was great and was incredibly profession More

by mh3283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanna Fraim
Jan 29, 2018 -

Carriage Ford responded

Thank you for the encouragement, Vanna is new to our staff, is hard working and a welcome edition. She has a very positive outlook and we are sure our customers will find her to be as wonderful to work with as we do. We appreciate the feedback and look forward to assisting you with your automotive needs.

January 25, 2018

Amazing experience! I was genuinely surprised at the laid back environment. No pressure and the staff were so nice! I will be doing all of my future deals at Carriage For More

by tonyaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff T. Stirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Sherrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fekto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
Jan 25, 2018 -

Carriage Ford responded

We strive to make our customers feel welcome and appreciated when they enter our door and when they leave. Thanks for the encouragement.

January 24, 2018

Our experience was better then average We are usually very skeptical of dealers and sales people. Told Todd where we needed to be and just be honest! He did!! Great Job!! More

by Not looking for New Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff T. Stirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Sherrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Gibson, Todd Braitling
Jan 24, 2018 -

Carriage Ford responded

How many times growing up were we told "Honesty is the best policy."? Probably more times than we can imagine. It does stand the test of time and truly are words to live by..... We take it very seriously and obviously, so do you. Thanks again for the opportunity to serve you and we look forward to assisting you in the future.

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