Carriage Ford

Completely Satisfied Customer I had been looking at getting an SUV for some time, and went out one Sunday afternoon, and looked at some used cars in different lots in Clarksville, I had been looking at getting an SUV for some time, and went out one Sunday afternoon, and looked at some used cars in different lots in Clarksville, IN. Some of the ones with the best prices were found at Carriage Ford. I took down some stock numbers, and looked them up online. The next day, I went back to Carriage to look at them, and met Nick Mattingly. He took the time to listen to what I was looking for, and I gave him the numbers of the specific vehicles I was looking at, and he even pointed out a couple of others. We looked them over, choosing the one in the picture as the one I was the most interested. It is a 2015 Ford Escape SE. We discussed other possibilities, but this was the best deal. I told him that I would like to get the side rails & crossbars for it, as well. We set an appointment to test drive the car on the next Monday, and have my wife there. We went out for the test drive, and enjoyed the experience. We returned to the dealership, and wrote the offer paper, and had them check our credit. We were planning to finance somewhere else, but just in case that loan application failed, we had another loan offer ready. During all of this, Nick, and even some of the other staffers, offered us bottled water, if we were thirsty. The offer was accepted by Nick's manager, and we took the agreed price to our bank. Then, when I figured we would have to put some sort of deposit down to hold the SUV there until the loan was approved, they let me know that it would be OK to drive it off the lot that night. We paid part of our down payment, and I took it home. We did receive the loan, and we made arrangements to give them the rest of the payment, and get the dealership paperwork signed. Nick was with me the whole way, answering my many questions, and even looking into those things he didn't know, and made sure I had my answer. After the photo, Nick also went through the Sync system that was in the SUV, and made sure that I knew how it all worked. Some of it was already familiar to me, because my wife has a similar system in her Mercury Milan, but there were even a few things he taught me that I would never had figured out without his help. Thank you to the whole staff at Carriage Ford, and to Nick Mattingly, in particular, for making this an enjoyable experience. I would definitely recommend this dealership, and Nick, to anyone who asks about looking for a new vehicle! More

Great experience We had a great experience! Our salesman, Jared was friendly and knowledgeable. There was no pressure from anyone involved, they all made us feel relax We had a great experience! Our salesman, Jared was friendly and knowledgeable. There was no pressure from anyone involved, they all made us feel relaxed. Derek worked to get our interest rate even lower than was originally quoted. The whole process was quick and smooth. We drove away in a wonderful new vehicle. Thank you to the entire staff. More

Great dealership that always meets our needs and requests. Went to carriage ford,, looking at purchasing a new vehicle. Paula Jarrell was our sales lady. She listened to our needs and requests and took her tim Went to carriage ford,, looking at purchasing a new vehicle. Paula Jarrell was our sales lady. She listened to our needs and requests and took her time to make sure we ended up with the vehicle that we wanted. Everything thing we said we wanted she made sure we got, and with the work of the finance office did so in our price range as well. We ended up with a new 2018 Ford Fusion titanium. We have always received great service and always feel like family and that we are getting the best deal possible. If you are looking for a new or used vehicle I highly recommend carriage ford and Paula Jarrell, they will do everything possible to make your vehicle purchase easy stress free and relaxing as possible. More

Excellent They went above and beyond to help me get a loan. I had absolutely no credit but they kept working to find someone to give me a loan at a decent rate. They went above and beyond to help me get a loan. I had absolutely no credit but they kept working to find someone to give me a loan at a decent rate. Will always be a Carriage Ford customer More

Paula Jarrell was amazing I have had a lot of Ford escape, but the best experience was my sales associate Paula went above and beyond she is the best by far, if you want a grea I have had a lot of Ford escape, but the best experience was my sales associate Paula went above and beyond she is the best by far, if you want a great vehicle with a great experience ask for PAULA More

Above and beyond They went above and beyond, working with our schedule to get us into the vehicle of our choice. Nick was great to work with and very knowledgeable. They went above and beyond, working with our schedule to get us into the vehicle of our choice. Nick was great to work with and very knowledgeable. We got a great price on a Ford Edge and a more than fair price for our trade. More

Outstanding service and salesmanship! It was a great pleasure to purchase my Ford Edge from David. He was accommodating and flexible with my busy schedule and even came in to meet me afte It was a great pleasure to purchase my Ford Edge from David. He was accommodating and flexible with my busy schedule and even came in to meet me after his normal hours. What a fantastic employee! More

No pressure... No problem Carriage Ford was one of the first places we looked and we didn't look much after that. Nick was easy going and friendly and did not make the experie Carriage Ford was one of the first places we looked and we didn't look much after that. Nick was easy going and friendly and did not make the experience uncomfortable by being pushy. He laid all the facts out there and left it up to us. On top of the fact that their vehicles are very reasonably priced, it made making our decision very easy! More

New truck They was very helpful in our search for a new truck... It was impressive to see they took the time to understand our wants and needs in the journey! T They was very helpful in our search for a new truck... It was impressive to see they took the time to understand our wants and needs in the journey! Thanks for all your help! More

Ford Escape Everyone went above and beyond to help me. I would highly recommend Carriage Ford! I will only buy from them ever again! Thank you very much! Everyone went above and beyond to help me. I would highly recommend Carriage Ford! I will only buy from them ever again! Thank you very much! More