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Carriage Ford

Clarksville, IN

4.4
350 Reviews
We're owned and operated by the Book family and have been in business over 34 years. We're Carriage Ford, Inc. and we go further for you. We're dedicated to serving you now and in the future. We have a huge selection of new and quality pre-owned vehicles. We offer a wide variety of financing options and incentives. From vehicle test drives and product demonstrations to personalized service and maintenance, we're committed to delivering a Ford ownership experience that's best by a country mile!
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908 Lewis & Clark Parkway

Clarksville, IN

47129

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Showing 350 reviews

January 29, 2018

Carriage Ford was amazing.. Carriage ford was amazing in helping me find a better reliable vehicle for my family.. they went above and beyond and i couldn't be happier.. thank yo More

by Jessica Fugate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Braitling
Jan 29, 2018 -

Carriage Ford responded

Thank you for taking the time to write such a fantastic review on Todd and giving Carriage Ford such a high star rating. Have a great day.

January 27, 2018

Best Dealership Around! It was a very good experience. Their team wasn't pushy and worked the best deal for us. Everyone was friendly and personable. Couldn't have asked for More

by Rodney Cecil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff T. Stirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Sherrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Thompson, Rick Gibson, Jared Goodman
Jan 29, 2018 -

Carriage Ford responded

Obviously, our customer satisfaction is key to our success. Word of mouth and repeat customers can make or break a good reputation in any market. Carriage Ford has been in the automotive industry since 1982, we're not planning on going anywhere. Our community is why we are best by a country mile.

January 27, 2018

2016 ford escape When purchasing a car this is this is the best place to go. Sales associates are great. They do not push you and show you what you are looking for. More

by gjl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff T. Stirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Sherrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

Carriage Ford responded

We appreciate the time and encouragement from our seasoned customers. Our staff works hard to assist our customers with their automotive needs in a NO pressure approach. We practice the golden rule for a reason, and trust our customers as well. They will choose the right vehicle, we just try to provide as much knowledge as possible. Thanks again and have a great day.

January 26, 2018

outstanding experience I met with Ms Vanna Beeman, and while brand new in the business, she handled herself great. Her car knowledge was great and was incredibly profession More

by mh3283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanna Fraim
Jan 29, 2018 -

Carriage Ford responded

Thank you for the encouragement, Vanna is new to our staff, is hard working and a welcome edition. She has a very positive outlook and we are sure our customers will find her to be as wonderful to work with as we do. We appreciate the feedback and look forward to assisting you with your automotive needs.

January 25, 2018

Amazing experience! I was genuinely surprised at the laid back environment. No pressure and the staff were so nice! I will be doing all of my future deals at Carriage For More

by tonyaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff T. Stirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Sherrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fekto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Price
Jan 25, 2018 -

Carriage Ford responded

We strive to make our customers feel welcome and appreciated when they enter our door and when they leave. Thanks for the encouragement.

January 24, 2018

Our experience was better then average We are usually very skeptical of dealers and sales people. Told Todd where we needed to be and just be honest! He did!! Great Job!! More

by Not looking for New Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff T. Stirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Sherrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Gibson, Todd Braitling
Jan 24, 2018 -

Carriage Ford responded

How many times growing up were we told "Honesty is the best policy."? Probably more times than we can imagine. It does stand the test of time and truly are words to live by..... We take it very seriously and obviously, so do you. Thanks again for the opportunity to serve you and we look forward to assisting you in the future.

January 20, 2018

Excellent experience! I usually avoid going to car lots at all costs because I do not like pushy sales people and spending hours upon hours back and forth because a salespe More

by Melissa K Donnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff T. Stirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Sherrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2018 -

Carriage Ford responded

We do realize your time is valuable. No one likes to have their time wasted and we respect that you came through our doors trusting we can get the job done in a timely fashion. Making the car buying experience as quick and easy as possible without wasting your time is our goal. Thanks for taking the extra measure of posting a review, we greatly appreciate it.

January 20, 2018

Very Happy! Walked out with 2 new vehicles! Great team! Phil is the best! Very knowledgeable and willing to go that extra mile! Have bought many vechicles from Carriage Ford and have always b More

by DrPhilgood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff T. Stirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Sherrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2018 -

Carriage Ford responded

Glad to hear our team made your car buying experience so wonderful. Excellent choice, the F250. We are very thankful you have chosen Carriage Ford again and appreciate your dedication.

January 20, 2018

Carriage Ford put us at ease Carriage Ford and Duane Money have always made us feel comfortable and takes a friendly approach to selling us a vehicle. He has gone out of his way t More

by Edge Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Money
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2018 -

Carriage Ford responded

Dedicated customers like you are the reason we, at Carriage Ford, are so successful at what we do. We appreciate the time and feedback you provided and look forward to serving your automotive needs throughout the future.

January 20, 2018

Friendly and honest Ordered a 2018 Mustang GT and had to wait for it to be built and delivered to the dealership. During my wait all my questions were answered quickly by More

by joshreichenbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff T. Stirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Sherrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Timberlake, Jared Goodman
Jan 24, 2018 -

Carriage Ford responded

We're not bragging, but we do feel our staff is top notch. They treat everyone equally, honestly. We are pleased that they met and maybe even exceeded your expectations. It's been said often by customers that have had vehicles built (like you) as well as someone who got a nice pre-owned 2007 Ford Five Hundred. "Carriage Ford has a really friendly group of people over there." But, we never get tired of hearing it. Thanks again for the excellent review and have a wonderful day.

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