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Carriage Ford

Clarksville, IN

4.3
347 Reviews
We're owned and operated by the Book family and have been in business over 34 years. We're Carriage Ford, Inc. and we go further for you. We're dedicated to serving you now and in the future. We have a huge selection of new and quality pre-owned vehicles. We offer a wide variety of financing options and incentives. From vehicle test drives and product demonstrations to personalized service and maintenance, we're committed to delivering a Ford ownership experience that's best by a country mile!
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908 Lewis & Clark Parkway

Clarksville, IN

47129

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Showing 347 reviews

February 02, 2024

Always been a great ford dealership. Been treated with respect for over 40 years. Will always recommend them. I've bought many vehicles from them and the service has been extremely good. More

by vandcdeckard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Money
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff T. Stirn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Sherrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Beedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Book
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyndi McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Zaldivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jeffries
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

This dealership was easy to work with. Was great on getting things ready to go And did a fantastic job. Thank you Carriage Ford . More

by marvin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Money
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fekto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

Bought a 2023 F150 from Carriage Ford and needed oil change and also needed a couple minor warranty issues looked at, they told me that I had to leave it for 2-3 days I cannot do that. They didn’t not More

by Ecmiles1175
Recommend Dealer
No
Employees Worked With
Wes King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Carriage Ford responded

Thank you for bringing this to our attention. This has allowed us to train our advisors to handle these situations properly moving forward. We apologize for the oversight, and inconvenience this has caused you. We will be happy to correct our mistakes, and provide you with a vehicle while we make the necessary repairs needed for your vehicle. Please contact our Service Manager Dean Book at 812-284-4444 at your earliest convenience.

Nov 20, 2023 -

Ecmiles1175 responded

So in response to getting warranty work done at your dealership still no help in providing a car, the rude service advisor said “we can get you a rental car but you will have to pay for it.” I shouldn’t have to pay for a rental car on warranty issues! The service department has been very uncooperative in dealing with them! So I will get oil change and rotate elsewhere from now on

August 04, 2023

Received a good deal comparing a Honda dealer across the river. John McCree was open an honest in dealing with us. He had great personally an was interested in us rather than make a quick dallor. I con More

by Jim47721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Fekto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

Courteous, very knowledgeable about vehicle. Explained car features very well. Was prompt getting registration paperwork ready when promised. More

by venetiapage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2023

it sucks these are the rudest people i have ever dealt with will not be back to purchase another vehicle if it was the last dealership left to purchase a vehicle from i would take up walking More

by dkbaxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Book
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Carriage Ford responded

We sincerely apologize we did not meet your expectations, and would like to investigate further so we can do everything possible to rectify the situation. In order for us to investigate further we will need a little more information from you. Please reach out to us by email with your full name, and best contact number to amanda@carriageford.com or marty@carriageford.com. We look forward to hearing from you soon.

June 02, 2023

Came in without an appointment. My rear passenger window would not close. I asked if they could roll it up for me until I could get an appointment to have it repaired I was in the More

by art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Book
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Carriage Ford responded

Art, Thank you for taking time to share your experience. We are happy we could help, and truly appreciate your kind words. If we can help with anything in the future please do not hesitate to reach out.

June 02, 2023

Good people, professional and polite. Not to mention my sales person Duane “fireball” Money is a absolute sexy hot stud muffin. More

by jayconley73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Money
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Sherrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Beedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Carriage Ford responded

Jay, Fireball is one of our best for so many reasons :) We will be sure to add your compliment to the long list! We appreciate you taking time to leave such a great and fun review. Feel free to reach out to us if we can be of assistance in the future.

April 29, 2023

Purchasing a car here was the best experience I've had. The sales person was excellent and I wasn't there all day. He was very knowledgeable about every aspect of the deal and the car. More

by lightchild413
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Beedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2023

Quick courteous service on my recall issue. Friendly staff. As always a pleasure to deal with. More

by martj1957
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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