Carriage Ford

Had my f150 repaired at the body shop after an accident and it looks fantastic!! The body shop staff are awesome and they do excellent work . I’m more than satisfied! and it looks fantastic!! The body shop staff are awesome and they do excellent work . I’m more than satisfied! More

My experience Mr Money listened to what I was able to afford and got us in a new truck. We are very satisfied with the sales and the product. Thanks again. Mr Money listened to what I was able to afford and got us in a new truck. We are very satisfied with the sales and the product. Thanks again. More

Crappy tech. attitude I went to carriage ford to have items that were on recall fixed, among a couple of other things that started to break down in my 2014 Explorer, that w I went to carriage ford to have items that were on recall fixed, among a couple of other things that started to break down in my 2014 Explorer, that was still under warranty. The tech. had the worst attitude, and barely gave me 5 minutes of his precious freakin time, and told me to go rent a car for 3 days, and then come back to leave the car for 2 to 3 days. He said with a crappy attitude that WE DON"T HAVE CARS TO LOAN WHILE YOUr CAR IS HERE WITH US, SO IF YOU WANT THE CAR DONE, GO RENT THE CAR AND COME BACK AFTER YOU DO! I have been a customer with this lousy dealership for more than 5 years, and this was my second car, but I never took my car for service because they always have the worst freakin attitude. I will never buy a car from them again. More

Ford Escape I have ford escape 2013. My back side seat belt was not working. My husband took it to Carriage Ford for a service. He asked them to check seat belt b I have ford escape 2013. My back side seat belt was not working. My husband took it to Carriage Ford for a service. He asked them to check seat belt buckle and window wiper. They came back one hour later, told him to replace seat belt and window wiper. Well, that what he asked to start with. The bill was over $100- to JUST LOOK at them. It probably took 5 minutes of one persons time after him telling what's wrong. I went to wall-mart and changed window wiper. It costed me less than $20- to fix the problem. why are they charge just looking at ? I also know this after talking to my Friends "The manufacturer has a Seat Belt Lifetime Warranty which covers repairs and replacements of the seat belts as long as you own the car." I use a Car dealer expecting a little better than a body shop. I'm very disappointed and I will probably never use this shop again. More

Money over service Carriage Ford in Clarksville, IN (47129) failed to give a great, let alone good, first impression. Currently, they've had our vehicle for eight days w Carriage Ford in Clarksville, IN (47129) failed to give a great, let alone good, first impression. Currently, they've had our vehicle for eight days without starting the warranty repair. This is after waiting a full fourteen days for our scheduled appointment and a guaranteed forty-eight hour turnaround. When asked for updates and/or a call back about the status of our vehicle, neither was given. When visiting the service shop we were outright lied to about the specifics of the repair, who started the repair ticket and who took the keys. We were also advised that because another vehicle had come in for a paid repair that our vehicle had been "pushed back." Today, I called again for a status update. The service associate was not able to, once again, provide a status update because the "person handling our vehicle" was already gone for the day and there are no records available to anyone besides her. I also called and left a voicemail for the general/service manager. I will be greatly surprised if I receive a callback. In today's market, Ford should take a good hard look at how the independently owned/operated businesses sporting their name treat their customers. Carriage Ford Clarksville, IN (47129) is losing business for Ford. More

Great Experience! I inquired about a used vehicle at this dealership, and was paired up with Philip Workman. Philip was very nice, and understanding. He was great to I inquired about a used vehicle at this dealership, and was paired up with Philip Workman. Philip was very nice, and understanding. He was great to work with, and I never once felt pressured. I ended up not getting the used vehicle, because I needed to get something a little newer. However, the experience I had with Philip and Carriage Ford was great! Highly recommend them. More