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Carriage Kia of Alpharetta

Alpharetta, GA

Overview
Employees
Reviews
Vehicles
4.5
25 Reviews
Carriage Kia of Alpharetta is committed to delivering a dealership experience that’s friendly, transparent, and customer-focused. Conveniently located just north of Atlanta, we offer a full range of automotive services including new and pre-owned vehicle sales, flexible financing, and expert service and maintenance. Our team is here to make the car-buying process easy and stress-free, whether you're shopping online or visiting us in person. We take the time to understand your needs and help you find the right vehicle at the right price. Our finance department works with trusted lenders to secure competitive rates, and our factory-trained technicians use genuine Kia parts to keep your vehicle in peak condition. At Carriage Kia of Alpharetta, we pride ourselves on building long-term relationships with our customers and supporting the community we serve. Whether you're buying your first Kia or returning for service, you can count on our team to go above and beyond every step of the way.
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10955 Westside Pkwy

Alpharetta, GA

30009

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Showing 25 reviews

August 22, 2025

I love them! Great communication, easy appointments. Izzy was very friendly and attentive.. They even washed my car.! I’ll be back for sure! More

by rsmite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy in Service
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Aug 22, 2025 -

Carriage Kia of Alpharetta responded

Thank you for the glowing feedback! We’re thrilled Izzy made your visit such a positive one — and we’re glad you enjoyed the extra car wash. We’ll be happy to see you again next time!

August 20, 2025

Great experience! Service was completed fast and I love that you have different areas for waiting. I was able to enjoy the kids room with the lovely snacks. More

by kingayana01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rowdy Elliott
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Aug 20, 2025 -

Carriage Kia of Alpharetta responded

Thank you for the great feedback! We’re glad to hear you enjoyed the quick service and found the kids room and snacks helpful during your visit. We look forward to servicing your vehicle again!

August 19, 2025

Good but service folks don’t know how to reset the maintenance minder which is frustrating More

by JENDRISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy Rivera
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Aug 19, 2025 -

Carriage Kia of Alpharetta responded

Thank you for sharing your feedback. We’re very sorry that your maintenance reminder wasn’t reset during your visit — that should have been taken care of. If you need any further assistance with this, please don’t hesitate to reach out to us at wecare@choosecarriage.com and we’ll be glad to help.

August 15, 2025

Had an appt for an oil change and tire rotation. 20 minutes of actual work was squeezed into 2 hours and 15 minutes. This makes no sense to me. More

by gerard.efb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Aug 15, 2025 -

Carriage Kia of Alpharetta responded

We’re sorry to hear about your frustration with the wait time during your recent visit. We do our best when scheduling to get every customer in and out as quickly as possible, but we understand how delays can be inconvenient. If you have any other concerns or would like to discuss your experience further, please reach out to us directly at wecare@choosecarriage.com.

May 19, 2025

Calling the Service Dept here a typical “shady car shop” would be a massive insult to shady car shops. (K)navish (Impudent (A)utocrats More

by ShameOnKia666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Esmerelda, Eric, nice korean tech
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Jul 17, 2025 -

Carriage Kia of Alpharetta responded

Hi, we take all feedback seriously, but after reviewing your comments, we’re unable to verify this experience as one that occurred at our dealership. The description provided does not reflect our team, service process, or communication style. If you believe this was posted in error, or if you'd like to provide more specific details, please contact us directly at wecare@choosecarriage.com so we can look into it further.

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