Carriage Kia of Woodstock

Had a really good experience at this dealership. Austin, our sales rep, was fantastic to work with. Not pushy, very knowledgeable, and had great energy. The finance team and everyone involved were r Austin, our sales rep, was fantastic to work with. Not pushy, very knowledgeable, and had great energy. The finance team and everyone involved were really great. Definitely recommend. More

I paid over MSRP for a vehicle in cash. Process was just fine, but it is hard to mess that up. Service center is very disappointing. I have been there three times (2 "free services, and Process was just fine, but it is hard to mess that up. Service center is very disappointing. I have been there three times (2 "free services, and a key fob replacement). Their waiting area is very nice, but the actually service is uniquely disappointing. After spending 1.5 hours in their waiting area for a service that I was told would be complete with in an hour, I was then informed they will not be done until closer to 2 hours. Keep in mind this was to reprogram a fob which takes about 15 min. tops. Needless to say I left unsatisfied. I will not be returning to use my remaining "free services" that came with the purchase of my vehicle. I would rather pay good money and get decent service than what this place offers. Maybe its just Kim the lady who helped me, but my guess is the lack of concern for their customers originates with the management. More

I went in to Carriage Kia to look for a car for my mother. A young man named Cody approached me immediately and made me feel welcome. He was incredibly knowledgeable and professional. He helped find t mother. A young man named Cody approached me immediately and made me feel welcome. He was incredibly knowledgeable and professional. He helped find the right car for my mother. I will always respect Carriage Kia for keeping someone like him on their team. He helped make out whole day. I will always come back to Carriage Kia because of Cody. I want to thank them for such great customer service. I couldn’t have asked for a better experience. He was very friendly and loving. It’s not often you meet a genuine car salesperson. More

great. easy to deal with. the process was rapid but efficient. i would recommend them to others. easy to deal with. the process was rapid but efficient. i would recommend them to others. More

Went for a test drive of the model of interest. Great experience. Love the car, but not happy with the price offered. Was expecting MSRP or dealer cost, and hoping for better. The price offered Great experience. Love the car, but not happy with the price offered. Was expecting MSRP or dealer cost, and hoping for better. The price offered was several thousand dollars higher. More

Bought my Kia brand new in 2016 and have only had it serviced at that location. Transferred the title to my daughter and she has kept up with regular servicing. The last few months have been horrendous. serviced at that location. Transferred the title to my daughter and she has kept up with regular servicing. The last few months have been horrendous. The day AFTER a service visit she had fluid leaking and when she took it in they charged her $500 to “fix” what their technicians clearly broke the day before. She bought new tires from them in January and had them rotated. THEY lost the lug nut key but would not own up to it and now want $120 to replace something they lost. They have treated her with absolute disrespect. Go somewhere else if you can. More

I purchased a 2020 kia telluride at carriage kia in Woodstock about a month ago. I haven’t even paid my first car payment yet. I haven’t even got a tag in the mail yet on this car. As of today I had a Woodstock about a month ago. I haven’t even paid my first car payment yet. I haven’t even got a tag in the mail yet on this car. As of today I had a battery light come on. I took the car to Woodstock Georgia. And they had service look at the car. The service tech came out and said my alternator was bad and I may not make it back to where I need to go. Remind u I had both of my small children with me. The kia dealership wanted me to pay $1400.00 to get this fixed. They didn’t care that I had my children with me and that my car would possibly not make it home. My $34,0000 car didn’t make it home it broke down and me and my two kids sat on the side of the road waiting on a two truck for over a hour in the heat. I took a picture of my car and my two kids standing beside it. I was treated like pure trash at this place. And can’t believe that a human being would treat another human being this way. The manager Ross was a completely rude to me and I wish I would have recorded the conversation of how selfish and careless this man was to me. I shouldnt have to pay $1400.00 for this to be fixed when I have not even got to my first payment yet. It’s heartbreaking to me I spent months and months to be able to get this car for me and my kids. What a shame to be treated this way. And not to mention the paint on my roof is peeling off and won’t stop getting bigger and bigger. Such a inhuman way to do someone in business. Is I’ll say the only person who showed me any respect was Tev the person who sold the car. He tried every way in the world to help me. More

Thanks Mark and Preston for making everything right we have bought three cars now from Kia of Woodstock Thanks for looking out for us. have bought three cars now from Kia of Woodstock Thanks for looking out for us. More

Such an enjoyable and positive experience. Eric, “The Car Doctor” was the ABSOLUTE best! Kenny hooked us up with concert tickets! All the gang made us feel like royalty! My daughter LOVES “ Eric, “The Car Doctor” was the ABSOLUTE best! Kenny hooked us up with concert tickets! All the gang made us feel like royalty! My daughter LOVES “Karma the Kia!” Thanks Carriage Kia of Woodstock! Made it worth the drive from Gainesville! More

I love this dealership, not only because their service department is on top of things but their salesmen and women are awesome too! Bryan sold 3 Kia Fortes to me (2021), my husband (2022) and my oldest da department is on top of things but their salesmen and women are awesome too! Bryan sold 3 Kia Fortes to me (2021), my husband (2022) and my oldest daughter (2020). We drive an hour away from our hometown of Adairsville, GA to get our cars serviced. Unfortunately we were lied to from a closer dealership. But it worked out amazing with Carriage Kia! More