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Carriage Kia of Woodstock

Woodstock, GA

Overview
Employees
Reviews
Vehicles
4.0
565 Reviews
Carriage KIA of Woodstock is proud to be your trusted source for all of your automotive needs. Our friendly sales team is eager to meet with you soon and to help you explore our incredible inventory of new KIA models. We know how important it is for you to make a smart decision when you select your next vehicle. With our large inventory that features all current models with many trims, colors and options, you will never feel limited when you shop for your next vehicle with us. We also have an excellent selection of quality pre-owned models. Our used inventory features late-model KIA vehicles as well as vehicles from many other automakers.
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630 Olde Rope Mill Park Rd

Woodstock, GA

30188

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Showing 565 reviews

August 24, 2025

Very professional and courteous staff! ! Easy and seamless process for trading in my vehicle and getting a new vehicle!!! Highly recommend James and the entire staff at Carriage Kia!! More

by cdoucette72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Siefkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Wind
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Aug 24, 2025 -

Carriage Kia of Woodstock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 24, 2025

Always a pleasure to visit. Love the coffee. Staff is helpful always listen to me. Provides good detailed info.😀 More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 24, 2025 -

Carriage Kia of Woodstock responded

We're glad you enjoy our coffee and find our team helpful. Thank you for the kind feedback about your visits to Carriage Kia of Woodstock.

August 24, 2025

Everyone was very nice. James wind was a great salesman and very informative. We have no complaints! More

by Angela Helton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Wind - sales
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Aug 24, 2025 -

Carriage Kia of Woodstock responded

Thanks for sharing about your experience with Carriage Kia of Woodstock. We appreciate your business and hope to see you again soon!

August 23, 2025

Took longer than expected. The recall did not happen because their system was not working. Service team was nice. The need to get more drink options in the lounge. Never diet s More

by didnotgive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Siefkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2025 -

Carriage Kia of Woodstock responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

August 23, 2025

Awesome, quick, and reasonable! Made the entire process smooth. Everything was explained thoroughly. Great working with them! More

by Nnura2896
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Hendrix
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Aug 23, 2025 -

Carriage Kia of Woodstock responded

Thanks for your feedback on your recent visit to Carriage Kia of Woodstock. It's great to hear that we were able to assist you and that you had such a positive experience.

August 23, 2025

I loved how fast the service was and that I wasn’t sitting for hours on hours. More

by Auburn925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hydrick
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Aug 24, 2025 -

Carriage Kia of Woodstock responded

Thanks for sharing about your experience with Carriage Kia of Woodstock. We appreciate your business and hope to see you again soon!

August 22, 2025

This place is kind of a joke. I spent more than 7 hours combined waiting for a simple fix. I also had to drive 40 minutes both ways 5 times for the same thing they couldn’t seem t More

by howiehilljack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with any of these people, more incompetence
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Aug 22, 2025 -

Carriage Kia of Woodstock responded

Thank you for your feedback. We sincerely apologize for the long wait times and repeated trips you experienced — that is far from the standard of service we aim to provide. Please reach out to us at wecare@choosecarriage.com so we can review your situation directly and work to make this right.

August 22, 2025

I really enjoy the service I received at Kia in Woodstock ga thank you carriage kia More

by ROBERT_MORRIS506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2025 -

Carriage Kia of Woodstock responded

We’re so glad to hear you enjoyed your service experience with us at Carriage Kia of Woodstock. Thanks for your support and for letting us take care of your vehicle!

August 22, 2025

Carriage Kia of Woodstock always takes care of me when doing service work and their staff is very courteous. More

by david@erasunriserealty.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Siefkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2025 -

Carriage Kia of Woodstock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Carriage Kia of Woodstock to be a positive one. Please don't hesitate to reach out if you need anything else.

August 22, 2025

I have bought two Kia vehicles back to back. They are misleading and what they say they offer. Will not do business again. More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The whole place
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Aug 22, 2025 -

Carriage Kia of Woodstock responded

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and that you feel misled — that’s not how we want anyone to feel when working with us. If you’re open to it, please reach out to us at wecare@choosecarriage.com so we can better understand the situation and work toward making it right.

Aug 22, 2025 -

Smith responded

The Dealership has had over 2 1/2 weeks to resolve an issue that we had concerning a key fob. The only response we get back from this Dealership is there working on it. After purchasing two vehicles a year ago from this dealership and now dealing with services needed from this dealership And the lack of their response in solving the issue not to mention issues I’ve had at the service department with responses of the oil changes, the time it takes to get in there is atrocious, and now this key fob incident that they have been unable to are not willing to do what’s right for my wife is just wrong. I do know I will never purchase anything from a Kia dealership again nor will I ever have anything good to say to any family members or anybody about this Dealership and what they say they can do and what they will do and empty promises and misleading information when purchases were made to when we actually needed the help all of a sudden, there’s a timeframe that we were told that it needed to be done in, which was never told to us prior to. I just really felt misled and the ear is no concern for the consumer and I purchased two cars a Kia Sorrento and a Kia forte and the dealership makes good money off these cars as well as they get a good percentage off the tail end of the loan that goes back to the dealership so there’s plenty of money that went through the dealership. And I just feel it’s very cheap and very unprofessional that they could not even stand behind what they told us that’s all I have to say about it. And I probably said too much. Have a good afternoon.

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