Carriage Kia of Woodstock

Gaskets, oil leak, coolant hose Joseph took care of me big time! He was commutative. He got the problem fixed and too care of a car rental day b/c he got backed up. He wouldn't give Joseph took care of me big time! He was commutative. He got the problem fixed and too care of a car rental day b/c he got backed up. He wouldn't give me my car back unless him and his team knew it was safe to drive. More

Great place and great people! Called close to closing on a Saturday and said we were on the way. Got there 15 minutes to closing and no one was bothered. Every single person workin Called close to closing on a Saturday and said we were on the way. Got there 15 minutes to closing and no one was bothered. Every single person working there was friendly and helpful. Mark was honest & listened to what we wanted. Was able to test drive and ask any questions I had. Worked with us on pricing and I got to drive away in a brand new 2018 Optima! The facility is also amazing but by far I was shocked at how genuine their staff is. Even got a hand written thank you this week which is unheard of these days. Thank you Mark and Carriage Kia of Woodstock! More

Tail light replacement Great service. On time on estimate. Service staff were terrific Had to have parts ordered. When parts arrived I was called and a service appointment Great service. On time on estimate. Service staff were terrific Had to have parts ordered. When parts arrived I was called and a service appointment was set More

Door Handles and Sunroof Eric in service is committed to providing good service, and I appreciate all he did to handle the recall on the handles and repairing the sunroof. My Eric in service is committed to providing good service, and I appreciate all he did to handle the recall on the handles and repairing the sunroof. My experience with Eric and Carriage Kia in Woodstock, GA was good. I was however disappointed that I never received a letter about the handle recall. I had to call about it myself to discover the sharp paint chipping off was a recall problem. The recall was also only for the front doors and not the back even though they are all the same handle. The company Carriage uses for their after market sunroof installation had to install a brand new sunroof, however they must not have tested it out several times before returning it to Carriage and it stopped working on my way home. I knew there was a problem when it made a loud clunking sound when closing and opening. So I was a disappointed that they did not do their due diligence to make sure it was working before it was returned. They also returned my car with about a half a tank less than I had in it. However the recall issue, sunroof problem, and gas issue had nothing to do with Carriage Kia and the service they provided. Eric wanted to make sure I was happy and that everything was finally working. He provided me with a loaner car which is a must for me! The owner of my company asked me how I liked the service that Carriage provided and I told him that Carriage is all about customer service. Thank you Eric More

Service visit I’ve been to this dealership twice to service my vehicle and I’m really happy with the service I received! All of the employees are nice and helpful! I’ve been to this dealership twice to service my vehicle and I’m really happy with the service I received! All of the employees are nice and helpful! More

The best experience yet! This dealer was amazing sparkling clean and brand new! Very modern, sheek and high tech. I have been to many dealers in my life but none have had the This dealer was amazing sparkling clean and brand new! Very modern, sheek and high tech. I have been to many dealers in my life but none have had the class that this dealer has,not even Jaguar! I am highly considering getting a second KIA because just like the dealer the staff was educated and courteous. I love my KIA and I am most definitely happy with my experience!!!!!! Lucia Quintana More

Great car... The dealer is your typical dealership. People buzzing around like rabid vultures. But if you stand your ground you can get a great deal. I think the The dealer is your typical dealership. People buzzing around like rabid vultures. But if you stand your ground you can get a great deal. I think the parade of multiple people coming and introducing themselves is odd. I get it, you want me to feel welcome, but putting your managerial staff on what seams like an endless cycle infront of a potential buyer is just... outdated and as a woman makes me feel uncomfortable. But I do love my car, the sales person, Arnold was wonderful. More

Wonderful Experience Likely the best car buying experience that I’ve ever had. Arnold did a wonderful job at getting the Stinger that I wanted at a fair price. Likely the best car buying experience that I’ve ever had. Arnold did a wonderful job at getting the Stinger that I wanted at a fair price. More

Great prices and extremely friendly service! I was about to find a great quality car with very few miles for an affordable price! Everyone who I interacted with were also extremely friendly and w I was about to find a great quality car with very few miles for an affordable price! Everyone who I interacted with were also extremely friendly and welcoming as well. More

Very professional. The service was excellent. My car was returned to me very clean and I really appreciated the service. Also, was treated with much respect and friendly The service was excellent. My car was returned to me very clean and I really appreciated the service. Also, was treated with much respect and friendly. More