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Carriage Kia of Woodstock

Woodstock, GA

Overview
Employees
Reviews
Vehicles
4.6
632 Reviews
Carriage KIA of Woodstock is proud to be your trusted source for all of your automotive needs. Our friendly sales team is eager to meet with you soon and to help you explore our incredible inventory of new KIA models. We know how important it is for you to make a smart decision when you select your next vehicle. With our large inventory that features all current models with many trims, colors and options, you will never feel limited when you shop for your next vehicle with us. We also have an excellent selection of quality pre-owned models. Our used inventory features late-model KIA vehicles as well as vehicles from many other automakers.
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630 Olde Rope Mill Park Rd

Woodstock, GA

30188

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Showing 632 reviews

August 23, 2025

I loved how fast the service was and that I wasn’t sitting for hours on hours. More

by Auburn925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hydrick
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Aug 24, 2025 -

Carriage Kia of Woodstock responded

Thanks for sharing about your experience with Carriage Kia of Woodstock. We appreciate your business and hope to see you again soon!

August 23, 2025

Awesome, quick, and reasonable! Made the entire process smooth. Everything was explained thoroughly. Great working with them! More

by Nnura2896
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Hendrix
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Aug 23, 2025 -

Carriage Kia of Woodstock responded

Thanks for your feedback on your recent visit to Carriage Kia of Woodstock. It's great to hear that we were able to assist you and that you had such a positive experience.

August 23, 2025

Took longer than expected. The recall did not happen because their system was not working. Service team was nice. The need to get more drink options in the lounge. Never diet s More

by didnotgive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Siefkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2025 -

Carriage Kia of Woodstock responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

August 22, 2025

Great It was great. It was a great experience, the service department is always helpful. No complaints More

by stephen.c.adams334
Recommend Dealer
Yes
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Aug 23, 2025 -

Carriage Kia of Woodstock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Carriage Kia of Woodstock, we look forward to having you as a valued customer for many years to come!

August 22, 2025

Thank you KIMBERLY KELLAM for always delivering such great customer service. The way you care for your customers makes them feel important, heard,and seen. I will keep returning just because of that. More

by sanderson170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KIMBERLY KELLAM
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Aug 22, 2025 -

Carriage Kia of Woodstock responded

We're grateful for your kind words and continued support. Our team truly values making our customers feel important and heard. We look forward to being of service again at Carriage Kia of Woodstock.

August 22, 2025

Carriage Kia of Woodstock always takes care of me when doing service work and their staff is very courteous. More

by david@erasunriserealty.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Siefkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2025 -

Carriage Kia of Woodstock responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Carriage Kia of Woodstock to be a positive one. Please don't hesitate to reach out if you need anything else.

August 22, 2025

The only thing you can say about your dealership is, it’s the best I’ve ever seen Folks there every one of them are they’re doing their best to help you everybody walks by ask you if there’s anything I can More

by n.hall1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Siefkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Each and every one of them and I don’t know all their names
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Aug 22, 2025 -

Carriage Kia of Woodstock responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Carriage Kia of Woodstock, we look forward to having you as a valued customer for many years to come!

August 22, 2025

The dealership was very helpful on fixing my gas tank and they were able to complete it/ get me serviced in one day. Very fast service and a great environment. More

by vishnu sareen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Frankel
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Aug 22, 2025 -

Carriage Kia of Woodstock responded

We’re glad we could get your gas tank issue resolved quickly and have you back on the road the same day! Thank you for the kind words about our service and environment — we appreciate your trust in us.

August 22, 2025

I have bought two Kia vehicles back to back. They are misleading and what they say they offer. Will not do business again. More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The whole place
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Aug 22, 2025 -

Carriage Kia of Woodstock responded

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and that you feel misled — that’s not how we want anyone to feel when working with us. If you’re open to it, please reach out to us at wecare@choosecarriage.com so we can better understand the situation and work toward making it right.

Aug 22, 2025 -

Smith responded

The Dealership has had over 2 1/2 weeks to resolve an issue that we had concerning a key fob. The only response we get back from this Dealership is there working on it. After purchasing two vehicles a year ago from this dealership and now dealing with services needed from this dealership And the lack of their response in solving the issue not to mention issues I’ve had at the service department with responses of the oil changes, the time it takes to get in there is atrocious, and now this key fob incident that they have been unable to are not willing to do what’s right for my wife is just wrong. I do know I will never purchase anything from a Kia dealership again nor will I ever have anything good to say to any family members or anybody about this Dealership and what they say they can do and what they will do and empty promises and misleading information when purchases were made to when we actually needed the help all of a sudden, there’s a timeframe that we were told that it needed to be done in, which was never told to us prior to. I just really felt misled and the ear is no concern for the consumer and I purchased two cars a Kia Sorrento and a Kia forte and the dealership makes good money off these cars as well as they get a good percentage off the tail end of the loan that goes back to the dealership so there’s plenty of money that went through the dealership. And I just feel it’s very cheap and very unprofessional that they could not even stand behind what they told us that’s all I have to say about it. And I probably said too much. Have a good afternoon.

August 22, 2025

This place is kind of a joke. I spent more than 7 hours combined waiting for a simple fix. I also had to drive 40 minutes both ways 5 times for the same thing they couldn’t seem t More

by howiehilljack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with any of these people, more incompetence
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Aug 22, 2025 -

Carriage Kia of Woodstock responded

Thank you for your feedback. We sincerely apologize for the long wait times and repeated trips you experienced — that is far from the standard of service we aim to provide. Please reach out to us at wecare@choosecarriage.com so we can review your situation directly and work to make this right.

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