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Carriage Kia of Woodstock
Woodstock, GA
632 Reviews
Carriage KIA of Woodstock is proud to be your trusted source for all of your automotive needs. Our friendly sales team is eager to meet with you soon and to help you explore our incredible inventory of new KIA models. We know how important it is for you to make a smart decision when you select your next vehicle. With our large inventory that features all current models with many trims, colors and options, you will never feel limited when you shop for your next vehicle with us. We also have an excellent selection of quality pre-owned models. Our used inventory features late-model KIA vehicles as well as vehicles from many other automakers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 632 reviews
August 22, 2025
I really enjoy the service I received at Kia in Woodstock ga thank you carriage kia ga thank you carriage kia More
by ROBERT_MORRIS506
Verified Customer
August 22, 2025
Quick and easy process with Abraham. Got in and out within an hour. Nice waiting area and facilities. Got in and out within an hour. Nice waiting area and facilities. More
by rdanielskay
August 21, 2025
They let me know they are training on a new system and ask to be patient. I appreciated that but I know they will get it down pat and continue the great service they’ve always had here ask to be patient. I appreciated that but I know they will get it down pat and continue the great service they’ve always had here More
by outatime50
Employees Worked With
Andrew Frankel
August 19, 2025
The service is great and the people are nice but the time waiting for an oil change is way too long. Waited over two hours just for an oil change. waiting for an oil change is way too long. Waited over two hours just for an oil change. More
by schulzym21
August 19, 2025
I was happy to work with the salesman. He was happy to work with me and come up with a deal we were both satisfied with. He was happy to work with me and come up with a deal we were both satisfied with. More
by heanster110
Employees Worked With
August 19, 2025
Incredible staff! Abraham took incredible care to every detail of service. Kind and efficient, and incredibly knowledgeable. Everyone is so kind and hospitable. The sn Abraham took incredible care to every detail of service. Kind and efficient, and incredibly knowledgeable. Everyone is so kind and hospitable. The snacks are wonderful. The temperature was perfect. Just an overall delightful experience. I bought my car at Jackson Kia in Cocoa Florida, but because I travel to Georgia frequentl, I will have my car serviced at your dealership instead. More
by Cortem777
Employees Worked With
Abraham in service
July 16, 2025
Very disappointed as this service department has changed apparently. The service manager advised me that my front tires were "critical" and required replacement based on the newly installed tire quality mo apparently. The service manager advised me that my front tires were "critical" and required replacement based on the newly installed tire quality monitors as you drive into the service bay. This was a lie and the "yellow" status only signifies that those tires are half way in terms of replacement. This is a shame because I had nothing but good things to say about this dealership until now. This was not the express advisor but the actual service manager that checked me in. My guess he is there to do the heavy lifting in terms of delivering tough news and extracting service revenue. More
by chris_wtyrt
Employees Worked With
stephen albright
July 03, 2025
Service department is money driven and NOT customer focused. Quoted one price even texted price and then when worked finished much higher. I have been burned once before and I thought was just a parti focused. Quoted one price even texted price and then when worked finished much higher. I have been burned once before and I thought was just a particular service writer turns out I think this is their culture. More
by TJS
Employees Worked With
Unknown names
April 11, 2025
There check in process is highly flawed. We walked into the service department and someone said “May I help you”. They asked all the questions, verified our appt time and videoed or car. We walked into the service department and someone said “May I help you”. They asked all the questions, verified our appt time and videoed or car. We asked about completion time and they estimated 3 hours. At 3.5 hours we inquired and were told we didn’t check in with the proper person so our service has not yet begun. xxx!?!? 2 hours later they completed one of the two tasks. We won’t be back unless it’s a recall and we will wait to see the car go into a shop bay. More
by Ugh!!!
