
Carroll Chevrolet
DeLand, FL
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Super mala experiencia no le recomiendo a nadie ir a este concesionario, compre un trax 2024 0Millas y en las primeras 2 semanas mi vehículo estuvo en servicio 3 veces por problema con los frenos, problemas concesionario, compre un trax 2024 0Millas y en las primeras 2 semanas mi vehículo estuvo en servicio 3 veces por problema con los frenos, problemas electrónicos, y problemas de carrocería, El servicio de mantenimiento super malo el empleado Bryan super mal educado, no quieren hacer las reparaciones siempre es un pero y una excusa, intente que me cambiaran mi vehículo porque ya eran muchos problemas en menos de 1 mes y no me quisieron ayudar alegando ellos que mi vehículo estaba bien. No les recomiendo este concesionario para nada es super malo y las garantías realmente no lad quieren brindar quieren que pagues por todo. More
I would like to file a complaint regarding my recent experience at Carroll Chevrolet. When I brought my vehicle in for service, they damaged the roof of my new car and subsequently lied about it. After experience at Carroll Chevrolet. When I brought my vehicle in for service, they damaged the roof of my new car and subsequently lied about it. After consulting with various mechanics at different locations, I learned that the damage likely occurred from improperly lifting the vehicle on a lift. I have pictures of the damage. Now, I have to pay out of pocket to repair my new vehicle, which has cost me over $2,000. More
Heather did an outstanding job as the service manager for my visit. Knowledgable, Friendly, and Efficient. I tell all my friends about the dealership. Well done! my visit. Knowledgable, Friendly, and Efficient. I tell all my friends about the dealership. Well done! More
Our salesman James was fantastic! Very professional and kind, James helped us all the way from day one to driving off the lot. We had been searching for MONTHS for a 24 Colorado Trail Very professional and kind, James helped us all the way from day one to driving off the lot. We had been searching for MONTHS for a 24 Colorado Trail Boss, with the options and color we wanted, and James was incredibly kind in helping us find EXACTLY what we were looking for, and helping us with a few extra additions at the end of the sale. We are extremely thrilled with our new truck, and will highly recommend James to anyone we know who is looking for a new car/truck. Thank you James! More
Don’t waste your time. The service department is horrible and this is your last warning. Scheduled appointment for seatbelt recall on a 2024 corvette. Both advisers seen me The service department is horrible and this is your last warning. Scheduled appointment for seatbelt recall on a 2024 corvette. Both advisers seen me exit my vehicle to enter building. I stood in front of the two service advisors desk and neither one acknowledged that I was even in the room. After 30 minutes she asked if that was my corvette parked outside of her window. Immediately cancelled my appointment after wasting 30 minutes. Emailed general & service managers and I’m still hearing crickets More
I came in with an appointment for an oil change and it took 3 hours to complete.. this is unacceptable. My time is as valuable as the company. took 3 hours to complete.. this is unacceptable. My time is as valuable as the company. More