Carroll Chevrolet

Incompetent Staff Terrible experience after the sale. They knew we needed an electronic title and they royally screwed it up. This wasted 6 hours at the DMV trying to Terrible experience after the sale. They knew we needed an electronic title and they royally screwed it up. This wasted 6 hours at the DMV trying to get the car transferred to our daughter. I would look else where when purchasing a new or used car. All our paperwork says electronic title, the documents we have are not correct? I went to your dealer on Monday and sales and finance showed the paperwork to me, and it said electronic??????? Shows incompetence of the Starling Chevrolet staff. More

Rude! Went last night to look at a car, from the beginning I told them my situation that I was not committed on high debt - was interested in white car the Went last night to look at a car, from the beginning I told them my situation that I was not committed on high debt - was interested in white car they showed me a demo which was charcoal nice car they ran #'s on both I told finance wish car was white- but I wanted a simple night to think this over so he presented me better numbers and when I would not commit tight there on the spot he SNATCHED the paper out of hands and said this was a ONE DAY offer tore up the paper in my face and walked out- pretty professional .. ALl I wanted was a day to think being they are closed on Sunday- I know the pressure is on cuz I was told they needed to sell 12 cars before 1. 2/31 .. well they lost a sale becuz of rudeness... II am a female maybe this is why??? I do not know his name but will find out he wore blue frame eyeglasses. More

bad car buying experience I was told I would be given a 2 year warranty which then they charged me for. I was to receive a full tank of gas which I had to drive back from new S I was told I would be given a 2 year warranty which then they charged me for. I was to receive a full tank of gas which I had to drive back from new Smyrna beach to receive. the car was not cleaned found 3 bottle caps 4 gum wrappers and a dirty tissue under the seat. I called several times and asked to speak to management but no one picked up and I was told that they didn't know when jack starling was in. More

Multiple mistakes I leased a new Equinox three weeks ago. They had already contacted me about a mistake with the paperwork and I had to sign new paperwork. I found ou I leased a new Equinox three weeks ago. They had already contacted me about a mistake with the paperwork and I had to sign new paperwork. I found out from my insurance company that the VIN on my car did not match any VIN in the state of Florida. They did all my paperwork on the wrong car! Now I have to take the one I have back and get the one that matches the VIN number. They cannot fix the mistake. So I am stuck with a car that I test drove and did not want. More

Warrenty and dishonest I'm writing this review for everyone to know that starlin chevrolet are dishonest and u should choose another dealership. They will not honor warranty I'm writing this review for everyone to know that starlin chevrolet are dishonest and u should choose another dealership. They will not honor warranty because I don't have receipts for oil changes I don't have them because they were in the vehicle when it got towed there but they magically disappeared and the y stated I made up different stories about them which is not true I kept trying to tell them they were in the car but they not I brought everything else I could find not good enough. But I have had a small business in this community for 20 years longer than your dealship has been hear. I havent stayed in business that long because I lied. More