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Carroll Chevrolet
DeLand, FL
101 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 101 reviews
October 26, 2018
great people best dealership experience you can ask for. very professional service department. our service adviser Kyle was excellent at his job and made us feel v best dealership experience you can ask for. very professional service department. our service adviser Kyle was excellent at his job and made us feel very comfortable and well taken care of. More
by kkeats843
Employees Worked With
kyle , Kevin Stuckey, Jack Starling, Jorge Magluta
October 07, 2018
Your jd powers ads. I have purchased 2 vehicles from your location in the past with excellent service on both. I am concerned that your jd powers ads are owned by a Chine I have purchased 2 vehicles from your location in the past with excellent service on both. I am concerned that your jd powers ads are owned by a Chinese group. To much information available to a foreign country that steals our technology. Just my opinion.... More
by Chiefbill
Employees Worked With
Lots but forgot their names
March 31, 2018
Rude salespeople, customer service is a foreign concept I have reached out to three different salespeople from this dealership. No follow through, one hung up on me and the other was just plain lazy. Planne I have reached out to three different salespeople from this dealership. No follow through, one hung up on me and the other was just plain lazy. Planned to buy a car here, not now. Don’t waste your time! More
by Alygatorz
Employees Worked With
Jack Starling, Jorge Magluta
January 15, 2018
Professionally handled The service to replace my battery with an appt. was done pretty timely and reasonably priced. The service update board in the waiting room was not up The service to replace my battery with an appt. was done pretty timely and reasonably priced. The service update board in the waiting room was not updated. More
by Billriggle
Employees Worked With
Kevin Stuckey, Jack Starling
September 27, 2017
Poor service When I dropped my vehicle off there was suggestions as to what more should be done with my vehicle. When I talk to Randy Taylor there was no eye conta When I dropped my vehicle off there was suggestions as to what more should be done with my vehicle. When I talk to Randy Taylor there was no eye contact he continued to work on his computer and said you don't mind if I don't look at you I'm on the computer. This really makes you feel small when you trying to ask questions and he'd rather work on his computer. Service manager also treated me poorly when I said my dashboard was broke up he says that's not their fault. Being an old car it's an Irreplaceable item and I did get angry and I laughed and he followed me out there like I was some kind of criminal. Needless to say I won't be back. If I need service done Tire Kingdom has always been my best bet. And you could be sure that's where I'll be going. More
by laurie
Employees Worked With
Randy Taylor, Kevin Stuckey
September 13, 2017
They are happy to waste your time Saw online trucks I'm interested in. Called in advance with stock numbers to be sure trucks were there. Lady said yes they are here. Showed up and was Saw online trucks I'm interested in. Called in advance with stock numbers to be sure trucks were there. Lady said yes they are here. Showed up and was told those trucks are not here but can be here tomorrow. Let me show you something similar or come back tomorrow. Trust lost on day one. Do not deal with dishonesty Just a heads up More
by Pb
Employees Worked With
Don't know names
August 16, 2017
Starling uses underhanded tactics to get their way Bought a 2017 Silverado from starling. Jason the sales manager realized a mistake in the contract in my favor after it was executed. To coerce me in Bought a 2017 Silverado from starling. Jason the sales manager realized a mistake in the contract in my favor after it was executed. To coerce me into paying more they deliberately sent misleading information to the lenders to stop the financing in hopes they can void the contract under their cancellation policy. This is sleazy underhandedness to put pressure on a buyer. Fortunately The lender put in writing why they denied you. More fodder for the lawyers. These guys threaten and intimidate to get heir way. Can't be trusted. More
by Unhappy Customer
Employees Worked With
Jack Starling
August 11, 2017
You would think buying a Cadillac would be a good experience We purchased an Escalade with 10K miles on it from Starling. Upon getting the vehicle home we noticed two issues that could have easily been resolved. We purchased an Escalade with 10K miles on it from Starling. Upon getting the vehicle home we noticed two issues that could have easily been resolved. Multiple levels of management were not helpful or responsive. Our issues wont be resolved with Starling. I wouldn't buy another car from this dealership. Stay away! More
by John and Briana R
Employees Worked With
Kevin Stuckey
July 26, 2017
Oil Change I found the wait time a bit long for an oil/filter change ( just over 1 hour) considering I had an appointment. Other than that the service & price wa I found the wait time a bit long for an oil/filter change ( just over 1 hour) considering I had an appointment. Other than that the service & price was reasonable, and the waiting room was large and comfortable. The staff was friendly and helpful as well. I purchased my car there and the sales team worked with me to get a good price on my trade-in, and the car I wanted at the deal I needed. More
by mycamaro14
Employees Worked With
OK, didn't remember the name, but can't hit submit if I don't put something in., Richard Williams
July 15, 2017
Money scamming dealership False advertising of Certified preowned vehicles. They advertise a price and then when your ready to finalize the deal they charge you an add on price False advertising of Certified preowned vehicles. They advertise a price and then when your ready to finalize the deal they charge you an add on price if you want the Certified option Salesman was unprofessional...they don't live up to any promises What ever you do don't deal with this dealership. More
by Vikings
Employees Worked With
Pat Brown, Jack Starling
