Carroll Chevrolet

Rectifying a mistake The dealership made a mistake. They admitted the mistake, apologized, and offered to rectify the mistake . I focused on the mistake instead of recog The dealership made a mistake. They admitted the mistake, apologized, and offered to rectify the mistake . I focused on the mistake instead of recognizing this dealership and it’s employees displayed qualities deserving of a 5 star review. More

great people best dealership experience you can ask for. very professional service department. our service adviser Kyle was excellent at his job and made us feel v best dealership experience you can ask for. very professional service department. our service adviser Kyle was excellent at his job and made us feel very comfortable and well taken care of. More

Your jd powers ads. I have purchased 2 vehicles from your location in the past with excellent service on both. I am concerned that your jd powers ads are owned by a Chine I have purchased 2 vehicles from your location in the past with excellent service on both. I am concerned that your jd powers ads are owned by a Chinese group. To much information available to a foreign country that steals our technology. Just my opinion.... More

Professionally handled The service to replace my battery with an appt. was done pretty timely and reasonably priced. The service update board in the waiting room was not up The service to replace my battery with an appt. was done pretty timely and reasonably priced. The service update board in the waiting room was not updated. More

Poor service When I dropped my vehicle off there was suggestions as to what more should be done with my vehicle. When I talk to Randy Taylor there was no eye conta When I dropped my vehicle off there was suggestions as to what more should be done with my vehicle. When I talk to Randy Taylor there was no eye contact he continued to work on his computer and said you don't mind if I don't look at you I'm on the computer. This really makes you feel small when you trying to ask questions and he'd rather work on his computer. Service manager also treated me poorly when I said my dashboard was broke up he says that's not their fault. Being an old car it's an Irreplaceable item and I did get angry and I laughed and he followed me out there like I was some kind of criminal. Needless to say I won't be back. If I need service done Tire Kingdom has always been my best bet. And you could be sure that's where I'll be going. More

Oil Change I found the wait time a bit long for an oil/filter change ( just over 1 hour) considering I had an appointment. Other than that the service & price wa I found the wait time a bit long for an oil/filter change ( just over 1 hour) considering I had an appointment. Other than that the service & price was reasonable, and the waiting room was large and comfortable. The staff was friendly and helpful as well. I purchased my car there and the sales team worked with me to get a good price on my trade-in, and the car I wanted at the deal I needed. More