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Carroll Chevrolet

DeLand, FL

3.9
101 Reviews

2800 S Woodland Blvd

DeLand, FL

32720

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Showing 101 reviews

July 01, 2017

Sales manager very unprofessional, rude and racist.. Worst car shopping experience at "Starling Chevrolet Cadillac" ever.. Sales manager is the most unprofessional person I've ever meet in my life. He is More

by Yobarber2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unfortunately don't remember his name.
Jul 03, 2017 -

Carroll Chevrolet responded

Mr. Arriaga, I am sorry to hear that you feel this way about our dealership and staff. I am a little confused as to why we are just now hearing about this as I show this vehicle was purchased in December of 2016 and have been back for your 2 free maintenance visits. I understand your concern is with the purchase of your vehicle. We do have a new General Sales Manager since your purchase and if you wish to discuss this with him please feel free to contact Kevin at 386-957-5535. Thank you

May 20, 2017

Service Simple service takes excessive amount of time, visited service approximately 10 times over the past year, vehicle was returned each time with finger p More

by Scott Ward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisors, Kevin Stuckey
May 22, 2017 -

Carroll Chevrolet responded

Hi Scott. I am happy that we were able to switch you out of your Silverado and get you into the Colorado you were wanting to. I know in the past we had several visits and talks and hope to have all of your items resolved. Please let me know when your next service is so that i can make sure everything goes quickly and smoothly for you. Thank you

April 22, 2017

Service department not good The person who help me early in the morning looks tired and dont said good morning ...plus after the service they don't clean my car..so sad because b More

by Claribel Alvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Stuckey
May 18, 2017 -

Carroll Chevrolet responded

Mrs. Alvarez, I apologize that our service consultant didn't greet you with a smile and a hello as this is normally our practice. And you are correct as we do wash every vehicle that comes in for service. Please contact me when you need to come in for your next service so that I can make sure you experience the service that you had become to know and love. Thank you

January 08, 2017

Horrible Horrible Horrible liars I recently purchased a new 2016 Tahoe from this dealership and loathe the dealership, the management, the sales staff, the finance department and espe More

by ScotV
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrod, Leo
Jan 18, 2017 -

Carroll Chevrolet responded

We apologize for the unfortunate circumstances during your car buying experience. As I am aware our COO has reached out to you and addressed the situation at hand. Thank you

September 22, 2016

Give this place a miss if you're looking for a square deal Mike Agoo doesn't know squat about what's on the lot there. But he does spin xx stories right to your face. Trouble is he's not a convincing enough xx More

by carhunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Agoo
May 11, 2016

Worst Car Buying Experience Ever This was by far the worst experience we had buying a car ANYWHERE. We dealt with 4 different people. Including 1st guy (no name, we'll call him X) & More

by Zackery Snaidman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
1st sales guy, Jon, Corey & Matt
April 29, 2016

I'll be back!!! Thanks to Cio & the service dept crew...I am now bringing my new chevy(purchased elsewhere;~() to this dealership...Cio went ABOVE & BEYOND I ever exp More

by Samantha B.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cio Montalvo
November 28, 2015

BE CAUTIOUS If your TIME means anything to you, I WOULD AVOID SHOPPING Starling Chevrolet Cadillac DeLand online. I had spent a few hours of my time in numbers n More

by gpic31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Raul Velazquez
July 01, 2015

Awesome to deal with!!! You know they're a good dealership when you become the 4th, out of 4, family members to buy a Chevy from Starling Chevrolet in DeLand. Very easy to wo More

by Gatorslinky1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
June 18, 2015

New car purchase Starling Chevrolet-Cadillac has always had great service with great attention to detail. I have purchased 4 Cadillac's from them. I must say if you More

by Cadillac ATS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos and Jorge