Carson Cars

David was a great salesman. I will definitely send people and family his way. It’s an unbelievable dealership five star. I will definitely send people and family his way. It’s an unbelievable dealership five star. More

I bought a Mini Cooper there a month ago and they insisted on a paperwork redo because they got the car mixed up and then charged me an extra $4,000. This Mini has mostly been in their shop as it kep insisted on a paperwork redo because they got the car mixed up and then charged me an extra $4,000. This Mini has mostly been in their shop as it kept going into limp mode since first driving it, and I had it towed back. I tried to give them an out by unwinding the deal or was on board to switch to a cheaper BMW there but was met with resistance. Nice people, but I lost $1,000 and many hours on a bad outcome. More

David, the sales associate who helped me was awesome and they gave me a great deal they gave me a great deal More

They are so nice people,they know how to handle there customers,and they do understand the customer they are dealing with customers,and they do understand the customer they are dealing with More

The dealership work with my son and I to get the best deal possible, great experience happy with my purchase. deal possible, great experience happy with my purchase. More

Highly recommend going somewhere else. Dealer reassured me the car was in good condition and had a one-time owner who did regular maintenance. Not true. Took it into my mechanic and the Dealer reassured me the car was in good condition and had a one-time owner who did regular maintenance. Not true. Took it into my mechanic and they immediately found break pads warn to 3%, door lock that was busted, bad gaskets and seals leaking oil all over the pan. Easily seen during an inspection. Had to fight to get them to cover it. And they wouldn't cover it all. Month later and something is wrong with the transmission. More

I paid off my car in 2022, I’ve never received a car title and every time I call to talk to anyone I just get a run around and a voice mail. I no longer live in the Seattle area and I’m not able to walk title and every time I call to talk to anyone I just get a run around and a voice mail. I no longer live in the Seattle area and I’m not able to walk in and talk to anyone. I’m starting to believe I was sold a car without a title. More

My guy Carlos helped me out got me exactly what I wanted good reliable car low miles easy to work with great outstanding people reccomend 10/10 good reliable car low miles easy to work with great outstanding people reccomend 10/10 More

My salesman Jacob was very nice! He didn’t pressure me into my purchase, and informed me about everything I should know. Highly recommend this dealership and Jacob! He didn’t pressure me into my purchase, and informed me about everything I should know. Highly recommend this dealership and Jacob! More

when i originally purchased my car from them, they were give a 5/5 star review. its now turned into a 1 star. absolutely ridiculous. I purchased a Mazda from Carson Cars about a month and a half ago, a give a 5/5 star review. its now turned into a 1 star. absolutely ridiculous. I purchased a Mazda from Carson Cars about a month and a half ago, and it has been nothing but trouble. Check Engine Light: The Mazda had the check engine light on from the start. Carson Cars assured me they’d take care of it and even guranteed a loaner car during repairs. Delayed Repairs: However, they didn’t get my Mazda into the shop or provide a loaner car until almost two weeks later. As a mom of three, and at the time i still had my job, not having a reliable car that didnt overheat every time i started it, really caused issues for me. They need to come up with a better way of scheduling and ensuring loaner vehicles and priprioritize repairs a different way...The fact it took 2 weeks to get the mazda into the repair shop while ensuring i had a loaner vehicle - caused the head gasket to blow.. which is a major repair.. Safety Hazard: To top it off, the passenger door unexpectedly flew open on the freeway while my son was sitting upfront. This is a serious safety concern. Financial Burden: I lost my job, due to the fact that I was not able to make it to work because of not having reliable transportation. Despite having my car longer than I’ve had it, they’re still expecting payments from me. It’s unfair and in my opinion, unreasonable. Unwillingness to Help: When I expressed my dissatisfaction Monday of this week, and requested that they keep the mazda, and we find a different vehicle for me, they were unresponsive. It was only until FRIDAY recreceived any type of communication from them, and it was that there is still extensive amount of engine repairs that need to be done. But they are still expecting their money, and basically told me that they will be towing the loaner car one way or another because i have not given them payment... news flash.... no car... no payment.. I have still yet to get a reply back about the request email i sent monday of this week.. and now all the big shot callers are gone for the weekend, and the bottom feeders cant help... In summary, my experience with Carson Cars has been a nightmare. I strongly advise against doing business with them. Save yourself the headache and find a more reputable dealership that wont have your kid almost fly out of the car on the freeway because of the door opening unexpectedly. More