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Caruso Mazda

Long Beach, CA

Overview
Reviews
4.9
17 Reviews
Call Dealership (562) 426-5110

3600 Cherry Ave

Long Beach, CA

90807

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By Type

Showing 17 reviews

December 13, 2023

They’re always going the extra mile. I don’t even mind waiting, I’m always updated. Love the video summarizing the work done to our Mazdas so I don’t have to explain to my husband what w More

by annaelmo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Report | Print
Dec 15, 2023 -

Caruso Mazda responded

Hi Anna, thank you for your kind words! We're thrilled to hear that you appreciate our attention to detail and communication. Our video summaries are designed to make your life easier, and we're glad to know they're helpful. We strive to provide competitive pricing without compromising quality. Thank you for choosing us! Regards, Mike Kitzmiller General Manager mkitzmiller@carusomazda.com

Helpful
November 22, 2023

Hugo, the service manager, is very helpful and knowledgeable. I get great service and my car is ready when they say it will be, I get it back washed and running great! More

by jtjgalvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Novoa
Report | Print
Nov 26, 2023 -

Caruso Mazda responded

Hi jtjgalvan! Thank you so much for your kind words and 5-star review! We're thrilled to hear that Hugo provided helpful and knowledgeable service. It's our priority to ensure your car is ready on time, clean, and running smoothly. We appreciate your feedback and look forward to serving you again soon! Regards, Mike Kitzmiller General Manager mkitzmiller@carusomazda.com

Helpful
October 25, 2023

Professional and attentive customer service. Competent manager goes above and beyond. Would recommend for all service needs. More

by vitachircord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Report | Print
Oct 31, 2023 -

Caruso Mazda responded

We love to hear your service visit went seamlessly, Vita! Thank you for choosing Caruso Mazda! Regards, Mike Kitzmiller General Manager mkitzmiller@carusomazda.com

Helpful
August 12, 2023

It is a very nice dealership. I was given VIP service. It was an easy process for me because of Solomon, Atef, and Nery. I'm very happy with the buying experience and my new CX More

by Ed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Solomon, Atef, and Nery
Report | Print
Aug 15, 2023 -

Caruso Mazda responded

Thank you for taking the time to share your positive experience with us, Ed! We're glad to hear that our team provided you with exceptional service. Your satisfaction is important to us, so if you have any further questions or need assistance, please don't hesitate to reach out. Congratulations on your new CX-30! Regards, Mike Kitzmiller General Manager mkitzmiller@carusomazda.com

Helpful
July 29, 2023

I recently purchased a vehicle with them and they really worked with me to help get the best deal. I really appreciated all their help! More

by garcia2my
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Herrera
Report | Print
Aug 01, 2023 -

Caruso Mazda responded

Congratulations on your new Mazda & thank you for choosing Caruso Mazda! We love to hear your visit went seamlessly. Welcome to the family! Regards, Mike Kitzmiller General Manager mkitzmiller@carusomazda.com

Helpful
June 17, 2023

Julie was courteous. Attentive to what I needed in a vehicle. I would recommend Caruso Mazda do their exceptional friendly service. More

by Billywtaylor1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julie. Sal. And Finance manager.
Report | Print
Jun 20, 2023 -

Caruso Mazda responded

Thank you for choosing us, Billy! We're so pleased to see your visit with Julie went seamlessly & we're thrilled you found what you were looking for! Welcome to the family. Regards, Mike Kitzmiller General Manager mkitzmiller@carusomazda.com

Jun 20, 2023 -

Billywtaylor1970 responded

Thank You I hope the service department is as responsive and helpful as the sales people.

Helpful
June 16, 2023

The appointment system they have is very easy and efficient to use. They do a great job when you check in. They know who you are, what is to be performed, and what time you are expected. The work is More

by ns355sysad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Report | Print
Jun 19, 2023 -

Caruso Mazda responded

We are so happy to read this and see that you had the best service experience possible. Thank you so much for choosing us here for your vehicle needs and we can't wait to see you here at your next visit. Hope all is well. Regards, Mike Kitzmiller General Manager mkitzmiller@carusomazda.com

Helpful
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