
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
The Easiest Car Sale I’ve ever experienced Selling my car to Carvana was EXTREMELY easy and pain free. I have been looking to trade my vehicle in locally, however most dealers lowball and talk Selling my car to Carvana was EXTREMELY easy and pain free. I have been looking to trade my vehicle in locally, however most dealers lowball and talk down about your vehicle to get the most money away from the consumer. Carvana was the complete opposite. I filled out a quick appraisal estimate, and within minutes got an offer that was worth WAY more than anyone else offered me. The communication from the business is easy to follow and understand, and the best part about it is they come to you, when it works for your schedule and pickup the vehicle! I would highly recommend giving them a try next time you would like to sell a vehicle. More
Great service and super helpful These days it’s hard to get some one on one service. I got nothing short of that with Carvana I felt like part of the team! They walked me through the These days it’s hard to get some one on one service. I got nothing short of that with Carvana I felt like part of the team! They walked me through the whole process and helped me through a typically stressful and draining process. The Carvana truck showed up literally on the dot of the appointment I’m impressed with their service. Couldn’t be happier with the experience, will be recommending to friends and family! Logan went above and beyond, took care of my inquiry like a friend. Thanks for everything! More
Simple, easy, stress free.! Great way to sell. Reasonable price offer. Awesome customer service. User friendly, with simple fast processing. Almost seems fake! But it’s not one o Great way to sell. Reasonable price offer. Awesome customer service. User friendly, with simple fast processing. Almost seems fake! But it’s not one of those to good to be true deals. Highly recommend. Thanks Carvana! More
Great Operation Great people . Always straight forward . They asked all perfect requests and as I complied they moved my offer forward to a very smooth conclusion. Great people . Always straight forward . They asked all perfect requests and as I complied they moved my offer forward to a very smooth conclusion. Pickup was also perfect. More
Use caution If for any reason you are unsatisfied with the car, just don't take delivery. Send it back in he seven day return period. The warranty offered with pu If for any reason you are unsatisfied with the car, just don't take delivery. Send it back in he seven day return period. The warranty offered with purchase is not very useful, they are not out there approving claims. More
A wonderful experience from start to finish. At first, I was skeptical of using an online dealership - but then I thought it is 2018 and the future is now! I must say, I was really blown away by At first, I was skeptical of using an online dealership - but then I thought it is 2018 and the future is now! I must say, I was really blown away by the convenience and efficiency of CARVANA. I was able to pick out the exact car and features that I wanted. Still having a small loan on my trade-in, they handled the swap beautifully and I did not have to do anything except give my consent. My car arrived on the date and time that I ordered it from a wonderful employee. Within 20 minutes, he was off with my car and I had my new one. Done and done. Clean, easy, and efficient. The only thought/point I bring up is about offering ranging Customer Service options depending on the individuals' needs. If someone is using this service for the first time, they may want to receive texts or calls from time to time to ensure everything is going smoothly. Although I did receive some texts about my delivery being on time, I am still waiting to hear back on Registration and my past lien being paid off. Regardless, there was no BS, no extra costs popping up before signing, and the final number did not change from when I signed the paperwork. It was a great experience. More
Great place to work with Everyone I talked to was extremely helpful from explaining processes to working with my schedule for pickup. Whenever there was a question or concern Everyone I talked to was extremely helpful from explaining processes to working with my schedule for pickup. Whenever there was a question or concern, a rep was there to make sure everything was worked out. More
Good service Rebekah was very helpful in selling my car to Carvana. Everything went very smoothly and there was no hassle. Would sell to this dealer again. Rebekah was very helpful in selling my car to Carvana. Everything went very smoothly and there was no hassle. Would sell to this dealer again. More
Good experience overall- still some wrinkles to iron out A+ experience overal. MUCH better than working with dealerships. Two areas of improvement needed: 1). Logistics- car was supposed to be delivere A+ experience overal. MUCH better than working with dealerships. Two areas of improvement needed: 1). Logistics- car was supposed to be delivered on a Monday didn’t come for almost 2 weeks after that. I was close to canceling. 2). When car showed up it was clean but not detailed. Lots of little things that a dealership wouldn’t have missed when they sell a used car. Lots of positives though overall. Talk about disrupting an industry! More
Great experiences selling my car I just sell my car to Carvana, it was a very nice experience, they make everything very easy and simple Another very important thing have the best a I just sell my car to Carvana, it was a very nice experience, they make everything very easy and simple Another very important thing have the best appraisal for your car More