Carvana
Tempe, AZ
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10,165 Reviews of Carvana
By far, the easiest way to buy a car! From beginning to end, this is by far the easiest ways to research and buy a car. The photos online matched the actual car and there were no surprises From beginning to end, this is by far the easiest ways to research and buy a car. The photos online matched the actual car and there were no surprises. The website provides a great way to compare various models and is very easy to filter specific criteria including mileage, price, and car features. We financed through Carvana as well and it was a very simple process and allowed us to customize our down payment, monthly payment and duration of loan. More
Best service ever! Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the mod Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands. More
The car-buying way of the future I have been dreading the idea of buying a car, especially since i have less than stellar credit. I dread the idea of haggling, not being able to meet I have been dreading the idea of buying a car, especially since i have less than stellar credit. I dread the idea of haggling, not being able to meet my price points, or having to wait for seemingly hours while the salesperson goes back and forth for an obligatory amount of time to the finance office, while you sit uncomfortably, wondering why you thought you could get a good deal, and if maybe taking the bus isn't such a bad idea after all. This process was so much easier, and i was so pleasantly surprised. Getting the car right at the time promised, and having options if i changed my mind, was such a relief. I would definitely be working with Carvana on my next purchase. And i have totally recommended it to my friends. More
Excellent Price with Great Customer Service I bought a 2016 Lexus GS 350 two weeks ago through Carvana. What drew me in initially was a great price (nearby dealership was about $3,500 more for a I bought a 2016 Lexus GS 350 two weeks ago through Carvana. What drew me in initially was a great price (nearby dealership was about $3,500 more for almost an identical car with similar mileage) and a user friendly website that made it easy to tour the car. You also get a FREE copy of the carfax report. With saving as much money as I did I wasn't expecting good customer service. Boy was I wrong, when I called to discuss adding a trade in car to my purchase I was greeted by a positive helpful person. All my future calls to confirm pickup date and verify my back account funds were also with very upbeat positive customer service people. I was relived with how stress free they made the process. They have even streamlined how they verify you have enough money in your account for car purchase. The 7 day money back guarantee is nice and I was pleasantly surprised that Carvana sent me emails following up on how car was driving and reminding me how many days I had left on 7 day guarantee. Other companies would have gone out of there way to try to make your forget about the 7 days to lower the chance you might return. This showed me the confidence Carvana has in their car quality. I bought the car on Black Friday and was very impressed that the day after my 7 days was up. Carvana made sure my $1000 promotion check was overnight mailed to me. Picking up the car was a fun experience with putting the token in the machine. Lastly and most importantly the car drives great and looks exactly like it did on the website. To be safe I took it too dealership for an inspection and they confirmed the car was in great shape and the tires were basically new. My next car will also be from carvana. More
The only way to buy a car. I am so thankful I did not have to haggle with a car salesman, I haven't bought a car in years because of this. They always end up taking advantage of I am so thankful I did not have to haggle with a car salesman, I haven't bought a car in years because of this. They always end up taking advantage of me and I end up paying for stuff I didn't even need. The entire Carvana process is streamlined. I found the car I wanted at a very good price (near the better end of the Kelly Blue Book Value). I financed the car with my own bank (better APR), and Carvana made it easy to pay using that method. I was able to pick up the car at my local Carvana vending machine. My son loved the experience and the car is in excellent condition. Overall, amazing. My wife's getting a new car soon and we will definitely buy it via Carvana. More
Impressed!!! We just bought a car a week ago! There was no hassle or salesperson to deal with. The whole experience was smooth and easy! We’ve told so many people We just bought a car a week ago! There was no hassle or salesperson to deal with. The whole experience was smooth and easy! We’ve told so many people about how simple it was already! More
Experience nirvana when you shop on Carvana! This is my first time shopping for a car online and I was happy that I bought it from Carvana! Carvana has very easy to use website! Customer service This is my first time shopping for a car online and I was happy that I bought it from Carvana! Carvana has very easy to use website! Customer service is excellent! I called Carvana several times before pulling the trigger! Car delivery was superb and prompt! The whole online car buying experience was super easy like shopping on Amazon. I will definitely purchase a car from Carvana again! More
The best ever way to buy a car! I was looking for a vehicle around the Houston area for about four weeks. I was getting very tired of sitting and talking with sales people. Couldn't I was looking for a vehicle around the Houston area for about four weeks. I was getting very tired of sitting and talking with sales people. Couldn't find one that was a great value for the price. I'd make an offer and they all said, "that's the internet price" and that was the end of it. One night looking on car sites I came across Carvana. So, I thought I'd look. I found the vehicle I wanted at a great price. So.... do I take a chance buying off the internet? I did, and I am glad I did. The process is by far the best I ever had. I am 64 years old and purchased many cars and these people have it down pat!!! From the first phone call to my driveway delivery, it was "AMAZING" ! And every mark and or imperfection noted and shown on the net was exactly as described. I never was so relaxed buying a car.... And what dealer lets you drive a car for 7 days to see if you like it?? And if you don't for any reason, they will take it back, but they can't have mine", and give you your money back! You have to try them, you will not be disappointed. More
Best car buying experience ever!!! More than I expected! I was not sure at first about buying a car on the internet. The pictures are great, I really liked that they show the small More than I expected! I was not sure at first about buying a car on the internet. The pictures are great, I really liked that they show the small defects. When I started the process it was very easy. When I needed to talk to someone, there was always a very pleasant person to talk to. I also appreciated how fast they would answer my email. The financing is very good and easy. The paperwork for the financing and purchasing the car was very easy. I also liked the fact that Carvana worked with me on some issues that came up, I was very satisfied on how they helped me. When the car was delivered it was even better than the pictures. I was very happy with the car. The fact that I could have turned it back that day, who does that? Then I had 7 days to drive it and to see if I really wanted the car. On the first day I knew I was going to keep the car. On the 6th day when I received a call from Carvana, I asked if I could add the extended warranty to the package. Within about 15 minutes that was taken care of. This is the first time I have bought a car with no stress and no spending hours waiting for the dealer to get the financing taken care of. I will buy my next car from Carvana!!!!! More
Easiest process EVER Bought my 2014 Tundra from Carvana. Easiest car buying experience I've ever had from start to finish. I completed all paperwork online; had to sign a Bought my 2014 Tundra from Carvana. Easiest car buying experience I've ever had from start to finish. I completed all paperwork online; had to sign a few papers upon delivery of truck, no biggie. Best thing was not having to spend hours in a dealership with the high pressure sales from the salesman or the "Rolex" cheeseball who comes down from the tower to seal the deal trying to up-sell you stuff. Delivery guy was professional and very helpful. I'll use them again and again. More





