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Carvana

Tempe, AZ

3.0
10,165 Reviews

HQ

Tempe, AZ

85281

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10,165 Reviews of Carvana

December 04, 2017

Nice SUV and easy purchase. One week in and we love the vehicle. Two minor issues with a torn seat and driver's window problem. They should have been corrected prior to selling More

by Robert F. Griffith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember
December 04, 2017

Carvana is the best I have felt with a few dealerships. Dealerships are pushy. Carvana is very up front and doesn’t hide anything. They let you know about any songs or sc More

by Gle1554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle, Josh
November 21, 2017

Absolute best car buying experience! I was simply amazed, the process was so easy and the truck was super nice! Buying the truck online was a little strange at first but Carvana has conv More

by Jman890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
November 13, 2017

Great Experience!!!! I looked online for the perfect car. I applied for the car and got approved the next day!!! They delivered my car to my home quickly with no issues. More

by Tammi A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
November 13, 2017

Fun and easy! I wasn't exactly sure what car I wanted when I started researching. I really enjoyed being able to see all of the details about different cars online More

by ajacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
November 13, 2017

Unbelievable At first I was a bit skeptical about this new way of buying a car. However, after visiting a few local dealerships and trying to guys the real price a More

by Forrest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaurice
November 07, 2017

No Pressure, All pleasure The Carvana way is how to buy a car. Fair price and people working with you to make car buying an enjoyable experience. The way to buy a used vehi More

by Daniel Coleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
November 06, 2017

Very good experience with surprisingly few problems Pleasantly surprised that the condition of the vehicle exceeded what could be seen in the online gallery, super clean inside and out. Timeline was acc More

by tigger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
n/a
November 06, 2017

Easy as 1, 2, 3 5 stars, top of the line customer service, A++ From the time I made my initial purchase I found a different vehicle that I would rather have prior More

by opr12216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
November 06, 2017

Best way to buy a car but get it inspected For your convenience, we included your original review below so you can simply copy and paste! No more dealerships!!!!! My wife suggested i try More

by Michael Nolen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A very nice guy but i dont remember his name.
Nov 07, 2017 -

Carvana responded

Thank you so much for reaching out to us regarding your recent purchase with Carvana and for relaying your experience. Our goal is always to provide a stream-lined purchase process and we want to apologize that your experience fell short of that standard. Those repairs absolutely should have been taken care of in our 150-point inspection, as well as our Pre-Delivery Inspection. We're so glad that one of our Executive Resolution Specialists was in communication with you post-sale, thank you for bringing this matter to our attention so we can further resolve this at hand. Thank you for being part of Carvana and so glad you enjoyed your experience!