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Carvana
Tempe, AZ
10,164 Reviews
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10,164 Reviews of Carvana
May 04, 2021
Everything went very well and Maria, our delivery person, was awesome! Very personable and efficient. Thanks for the gifts! SORRY! Grandkids will forever hate me! was awesome! Very personable and efficient. Thanks for the gifts! SORRY! Grandkids will forever hate me! More
by wmorris507
Employees Worked With
Maria
May 04, 2021
I bought a truck through y’all & I have to say; this was the EASIEST car buying experience of my life! To top off an already great experience, all of y’all are the nicest group of individuals I had the plea the EASIEST car buying experience of my life! To top off an already great experience, all of y’all are the nicest group of individuals I had the pleasure of doing business with! Thank y’all so much & I highly recommend you!! More
by Lindalee
Employees Worked With
T.J.
May 04, 2021
Arlington Heights, IL-They couldn't deliver, so they provided an uber to the dealership so I could pick up the car. It was really easy and they let me look over the car at my own pace. provided an uber to the dealership so I could pick up the car. It was really easy and they let me look over the car at my own pace. More
by waweatherby
Employees Worked With
Brandon
May 04, 2021
Our first time buying from Carvana, Lincoln MKX. Pleasantly surprised how easy the process is and the friendly staff couldn't have been more helpful. Pleasantly surprised how easy the process is and the friendly staff couldn't have been more helpful. More
by CBUCHH1010
Employees Worked With
Sebastian
May 04, 2021
I purchased a 2020 Jeep Wrangler Unlimited Rubicon from Carvana. Carvana bought my second car, 2018 Hyunday Tucson. Both transactions went extremely smooth in the research, selection, purchase, finan Carvana. Carvana bought my second car, 2018 Hyunday Tucson. Both transactions went extremely smooth in the research, selection, purchase, financing and documentation phases of the process. The area that had some weakness was the delivery piece. I was told that my delivery would be on the 24th of April, and I was called the Carvana office in Birmingham, AL to change the date to the 27th due to lack of delivery drivers. On the 24th I called Carvana because my date on the system still showed delivery on that date. When the central office rep contacted Birmingham to clarify the matter I was told that my delivery had been pushed back to the 7th of May. After venting some frustration, and explaining to the central rep that I was already paying interest on the new car loan I got the date back to the 27th. This is the only reason I give only 4 stars. Anyway... This is the way I will buy/sell cars from now on. No dealer pressure, gimmicks, hours on end waiting on stuff at the dealership.... My deal, on my time, the way I wanted it. Great business model! More
by ldorod55
Employees Worked With
Sorry don't remember names
May 04, 2021
I was amazed at every step of the process...so easy. The car is beautiful love driving in style! Thank you Carvana! I look forward to doing business with you again. car is beautiful love driving in style! Thank you Carvana! I look forward to doing business with you again. More
by lulinggirl56
Employees Worked With
Every employee was awesome!
May 04, 2021
I would give them No star. worst buying experience ever, xxx suv had a lot more damage that should have been told about, they will say if you find something you can submit a ticket they will not respond unt xxx suv had a lot more damage that should have been told about, they will say if you find something you can submit a ticket they will not respond until after your trial period. They will loophole there way out fixing any thing to include thing that should have been fixed if there techs actually did the check list. It took two months to get tag and paperwork done correctly after countless calls or 1-2 hrs each with no help. Unprofessional customer service will tell you anything to get you off the phone and not actually submit any tickets and will not call you back. Many dents and dings and chapters body work hidden by the shininess put on from detailed. Broken rear whipper motor, missing buttons not shown on website, door popping aom driver door, tow truck driver destroyed my driveway and tried to take the front bumper off the suv when u loading. Transmission is slipping suv only has 80k on it. xxx will never buy from again nothing but crooks and xxx people working for the company. More
by Don’t waste your time here
Employees Worked With
Many
May 04, 2021
Car was delayed 3 days which was pretty annoying. Otherwise everything is great. Everyone was kind and helpful. The car is wonderful and the price was right. Otherwise everything is great. Everyone was kind and helpful. The car is wonderful and the price was right. More
by JosephRJennings
Employees Worked With
Don't remember
