
Carvana
Tempe, AZ
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10,129 Reviews of Carvana
I have never bought a car by myself and everybody I talked with, was so helpful. Even after I had the car in less than a week, major repairs are needed, and they walk me through the steps on how to co talked with, was so helpful. Even after I had the car in less than a week, major repairs are needed, and they walk me through the steps on how to contact the warranty and it’s been a smooth transition More
Overall pretty terrible experience. Took about a month and a half to receive my car. Already made a whole payment on it before even recieving it. Shipment was delayed about 7 times and Took about a month and a half to receive my car. Already made a whole payment on it before even recieving it. Shipment was delayed about 7 times and barely willing to work with me around my schedule to deliver the car. Car came damaged, originally shipment was delayed to fix it, and it was just sent to me again a month later still damaged. Wasted an entire month. Offered to repair it but the shop they ‘approved’ is an hour away from me. Can’t afford to drive there, or get it delivered there and have it sit for probably 3 days. Car had a lot more imperfections than what was pictures, including dings, scratches, missing trim, fading clear coat, and more. More
I like driving a nice car, but hate the purchase process. This is the way to buy a car. No pushy sales people, just nice and friendly people to walk you through the process. Had a couple of glitches, but ver This is the way to buy a car. No pushy sales people, just nice and friendly people to walk you through the process. Had a couple of glitches, but very understanding and were open and willing to correct a minor issue. More
The process literally could not have been easier! I ordered a car on my phone in about 20 minute’s time. The delivery was a piece of cake and the young guy who came, Cole, was an angel. Most pleasant I ordered a car on my phone in about 20 minute’s time. The delivery was a piece of cake and the young guy who came, Cole, was an angel. Most pleasant car buying experience ever! And….. my car is pretty awesome. More
The purchasing process was very easy however the car was very dirty and had an outstanding recall on it when it was delivered. I talked with someone from Carvana but they didn't seem to care about my issues very dirty and had an outstanding recall on it when it was delivered. I talked with someone from Carvana but they didn't seem to care about my issues. I would still recommend them though as their price was competitive and we are happy with the vehicle despite having to address those concerns. More
This was our 3rd online purchase with Carvana. All three were delivered to our home. We did not go to the dealership to select our vehicles all were done based on the photos a description provided All three were delivered to our home. We did not go to the dealership to select our vehicles all were done based on the photos a description provided by Carvana. We are very happy with our transactions, in fact our first vehicle we used a a trade on the third. Carvana has treated us well and I realize they are bust like everyone else in the industry, so I am patient and kind with their customer service group. I find them to be responsive and helpful. Our latest purchase was a 2016 Lincoln MKC and it is an amazing vehicle, priced right and met or exceeded what we expected. Buying a car sight unseen is risky, however we are now 3 for 3 and plan on buying another toward the end of the year. The vehicle will be for our son. We have also used their financing and found it also easy. All three delivery drivers have been polite, professional and helpful. Plus our trade-in offer was more than fair. Thank you to everyone we dealt with. Bryan Melhado More