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Carvana
Tempe, AZ
10,161 Reviews
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10,161 Reviews of Carvana
April 03, 2023
Very happy with my purchase. The people at Carvana were very helpful and friendly. Especially Destinee,(my phone contact) she was knowledgeable and treated me like she knew me. A The people at Carvana were very helpful and friendly. Especially Destinee,(my phone contact) she was knowledgeable and treated me like she knew me. And it was nice to talk to the same person each time. More
by Eddie
Employees Worked With
Destinee (phone contact)
April 01, 2023
My down payment change from 1500 2400 3600 then 2600 very unhappy my BMW caps are glued on!!! Both front are damaged and I was told they wouldn’t fix it because it was on the website that’s a lie now I have unhappy my BMW caps are glued on!!! Both front are damaged and I was told they wouldn’t fix it because it was on the website that’s a lie now I have to pay for my rages which should have transferred I talked to 12 people horrible experience!!! My 1st contract was never honored!! Which is wrong!! More
by Gwendolyn
Employees Worked With
Mark Ashlyn Genetta and seven other people which I don’t know their names
April 01, 2023
Purchasing the vehicle was very convenient and very fast I will refer a dealership to people because it is better than a regular dealership but what I really like was the coin putting the coin in the machin I will refer a dealership to people because it is better than a regular dealership but what I really like was the coin putting the coin in the machine to see you in the car come down. More
by leah6193
Employees Worked With
Chloe
April 01, 2023
Poor communication throughout. I also got a car I was told was inspected but I looked under the hood and the cover was off intake letting dirty air directly into the engine, for wh I also got a car I was told was inspected but I looked under the hood and the cover was off intake letting dirty air directly into the engine, for who knows how long More
by Seadub
Employees Worked With
I don’t know
March 30, 2023
I felt my loan was on the approved list in time for original delivery. However they delayed the delivery by 5 days. The issue now is the bank payoff being on time for the trade in. original delivery. However they delayed the delivery by 5 days. The issue now is the bank payoff being on time for the trade in. More
by Lvacc2000
Employees Worked With
None on line purchase.
March 30, 2023
This was the worst experience I have had buying a car. They did not list cosmetic issues the car had. When I told them that there were noticeable areas of chipped paint they told me to file a claim with They did not list cosmetic issues the car had. When I told them that there were noticeable areas of chipped paint they told me to file a claim with Silver Rock as this is covered. They turned around and denied the claim starting that was acceptable wear and tear. I called Carvana and told them it will cost me about $500 to repair and their response was well you can give back the car (since I was within the first 7 days). But they did not have anything else comparable. They refused to do anything about this even though they misrepresented the cosmetic issues due to not listing it on the site. I will never buy a car from them in the future. More
by ssmith480
Employees Worked With
Unknown
March 29, 2023
Our delivery person named Bryan was awesome! He was professional, on time, courteous and made us feel confident in our purchase! He was friendly and unloaded the car with care and promptly. High He was professional, on time, courteous and made us feel confident in our purchase! He was friendly and unloaded the car with care and promptly. Highly recommend! More
by Sarah D
Employees Worked With
Bryan
