
Carvana
Tempe, AZ
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10,136 Reviews of Carvana
We will never go to a dealership again after this. We already knew what we wanted, but the whole transaction was quick, easy, and our advocate was wonderful and helpful. already knew what we wanted, but the whole transaction was quick, easy, and our advocate was wonderful and helpful. More
I had the best experience! No hassle or fuss. Trade in and purchase went so smooth! My son was so impressed he bought a car the next week. Will definitely be using carvana.com from now on! and purchase went so smooth! My son was so impressed he bought a car the next week. Will definitely be using carvana.com from now on! More
Terrible experience! 2nd time using Carvana. Firsf time good. 4 times held for over 1 hr to talk to a person. I already typed a review for you but when i check the green check mark it erased everything. H good. 4 times held for over 1 hr to talk to a person. I already typed a review for you but when i check the green check mark it erased everything. Had to start over. This is just how my Carvana experience went--- More
Wow..easiest, best and most professional service I've ever had buying a car..and I've bought alot! Just pick out a car..punch in the terms..and boom! Car is delivered. The delivery driver was so nice and ever had buying a car..and I've bought alot! Just pick out a car..punch in the terms..and boom! Car is delivered. The delivery driver was so nice and professional..the paperwork was so well done...the temporary tag on my car looked so good..very professional ..very well presented. My car was amazing! I was so excited and shocked at how clean and beautiful it was. The experience totally exceeded my expectation. The car foot liners were also beautiful . Obviously someone in the Carvana company thought presentation is key! Thank you carvana!! More
This was a very frustrating process with logistics and communication but in the end it was a great experience and carvana customer service made it worth it. communication but in the end it was a great experience and carvana customer service made it worth it. More
I was skeptical at first, but my experience with Carvana was exceptional. I highly recommend Carvana to anyone. Thank you a smooth and professional experience. was exceptional. I highly recommend Carvana to anyone. Thank you a smooth and professional experience. More
The process was fairly easy although I had to go to the dealership to give them my trade-in and pick up my new car. I was told it would be difficult to transport my new car due to its height? Sales peopl dealership to give them my trade-in and pick up my new car. I was told it would be difficult to transport my new car due to its height? Sales people were nice and the transaction went well. Due to Covid I had to wait three months to get my new car registered. Carvana supplied temporary plates in a timely manner. The only real gripe I have is I wanted to keep my old plates but ended up with new ones even though I specifically told them of my desire. More
I had a great experience. I wasn't sure if we should do this, but I definitely would recommend it to others. It was a smooth process from finding the right car to getting all of the paperwork done to the d this, but I definitely would recommend it to others. It was a smooth process from finding the right car to getting all of the paperwork done to the delivery of the car. I enjoyed that I didn't have to be haggled by a dealer and I enjoyed that it wasn't an all day process. More
Flawless experience. Very pleased with how much they paid for my trade in. My Ford F-150 was / is flawless. Only complaint is that their call center is hard to reach with long hold times (30+ mins!) And the for my trade in. My Ford F-150 was / is flawless. Only complaint is that their call center is hard to reach with long hold times (30+ mins!) And they steadfastly refuse to provide the phone number of the local dealership for questions. other than this I cannot complain. Truck is great. Process was easy and really well thought out. More
Such a relief (no pun intended since I bought a Nissan Leaf) to not have to find a way, with limited bus service, to a dealership. Shopped around online for a couple weeks and went back to Carvana (my fi Leaf) to not have to find a way, with limited bus service, to a dealership. Shopped around online for a couple weeks and went back to Carvana (my first choice). They did all the paperwork, the research of vehicle history, and brought the car to me. All I had to do was go outside! No pressure tactics, either. Totally MY choice. Carvana made this the easiest car-hunt ever for me. MUCH higher quality of inventory, too, and very competitive prices. More