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Carvana
Tempe, AZ
10,161 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,161 Reviews of Carvana
January 25, 2021
My experience was great very happy with the service and delivery of my SUV and they definitely kept in contact with me through phone, text and chat thanks carvana I love my 2013 BMW X5 ❤️ You guys Rock def delivery of my SUV and they definitely kept in contact with me through phone, text and chat thanks carvana I love my 2013 BMW X5 ❤️ You guys Rock definitely refer my friends and family to you guys and buy my next vehicle from you guys and my daughter car 👍 More
by Kena
Employees Worked With
Sebastian, Trina, Amanda
January 25, 2021
Mileage on contract wrong. Not cleaned inside or out. Button missing on seatbelt. Did not clean out paperwork. Lots more problems but limited words here. Button missing on seatbelt. Did not clean out paperwork. Lots more problems but limited words here. More
by Ryan
Employees Worked With
NA
January 25, 2021
smooth transaction- car honestly represented. very pleased with the whole process. Patiently awaiting my title- if anything the location was probably understaffed. Only saw one person on site! pleased with the whole process. Patiently awaiting my title- if anything the location was probably understaffed. Only saw one person on site! More
by nak
Employees Worked With
dont remember
January 25, 2021
We love Carvana! This is our third purchase and everything went smoothly! The process is so quick and simple and delivery is a breeze! We'll probably never use a traditional dealership again. everything went smoothly! The process is so quick and simple and delivery is a breeze! We'll probably never use a traditional dealership again. More
by T. North
Employees Worked With
I’m not sure
January 25, 2021
This was the best experience ever, I hate dealerships, being talked into things. I know what I want and this was the quickest easiest process. I loved everything about it and will operate this way in the being talked into things. I know what I want and this was the quickest easiest process. I loved everything about it and will operate this way in the future More
by Amanda
Employees Worked With
Kory!!
January 25, 2021
The car I purchased exceeded my expectationa dn the customer service was outstanding. I would highly recommend Carvana to friends and family and happy new year! customer service was outstanding. I would highly recommend Carvana to friends and family and happy new year! More
by kendall smith
Employees Worked With
Not sure
January 25, 2021
Best car buying experience ever! They made everything super hassle free from beginning to end! I would definitely do it again and encourage others to try Carvana! super hassle free from beginning to end! I would definitely do it again and encourage others to try Carvana! More
by Ragina
Employees Worked With
Can't remember
January 25, 2021
It was the best way to buy a car I have ever done. No hastles. The driver that delivered the car was so nice and there was a full tank of gas! hastles. The driver that delivered the car was so nice and there was a full tank of gas! More
by wilson.lisa57
Employees Worked With
Did not get his name
January 25, 2021
Purchased a Ram 1500. Truck was delivered after being 1 hour late. Delivered to me with the TPM sensor light on. Took truck to my mechanic and when he plugged it into his computer to read codes it lite u hour late. Delivered to me with the TPM sensor light on. Took truck to my mechanic and when he plugged it into his computer to read codes it lite up like a Christmas Tree. No vehicle should be delivered to anyone in this condition. Truck was awesome from all outward appearances but the hidden codes were not good. Over 12 of them went off. Upon letting Carvana know about the issue they said I could take it to get repaired. Not that they would take it and get things fixed but I had to. Made the decision to return the truck and get my monies back. Everyone was nice about it but no one tried to "save the sale". Not one person asked what they could do to make things right. Great idea but poor execution. Would not recommend them based on this experience. More
by j.spaulding
Employees Worked With
Unknown names but several to return the truck.
