Carvana

I was pleased the ease of purchasing the vehicle. However, I was very unhappy with the delivery process. We received a phone call approximately an hour before delivery. We were informed that there wa However, I was very unhappy with the delivery process. We received a phone call approximately an hour before delivery. We were informed that there was concern about damaging the vehicle when putting it on the transport truck. We later realized that the vehicle had been damaged before we received the call. We were EXTREMELY disappointed that the damage was NOT divulged to us and we had to find it ourselves. Needless to say, that left a very bad impression on us. I would recommend Carvana to others but with a warning to closely check the vehicle over on delivery. More

Easiest vehicle purchase ever. On time delivery. Efficient, friendly customer service. All keys were not as advertised, but the replacement through Silverock came quickly and the Key replacement wen Efficient, friendly customer service. All keys were not as advertised, but the replacement through Silverock came quickly and the Key replacement went smoothly. More

When we got the car it was so clean!! and a full tank of gas!! and drives very nice!! I'm so impressed with my car!! gas!! and drives very nice!! I'm so impressed with my car!! More

There was a mix-up about the delivery date but everything was explained and well communicated to me. Final delivery was on time. Overall great experience. was explained and well communicated to me. Final delivery was on time. Overall great experience. More

Amanda was the first advocate to help me, she is amazingly awesome! Her professional & fun personality determined that I wanted to purchase my vehicle from your company. She went above & beyond to h amazingly awesome! Her professional & fun personality determined that I wanted to purchase my vehicle from your company. She went above & beyond to help me. The underwriter who called me the Saturday before my car arrives provided horrible customer service, had he been the first person I dealt with, I wouldn’t have purchased a vehicle from your company. Sharicka, the advocate who delivered my vehicle was awesomely amazingly. She was so professional & friendly! It was wonderful to have that experience while finalizing my purchase. Sharicka also went above & beyond to provide outstanding customer service! More

It was fast, easy & they delivered; next car I'm using the vending machine, just waiting for construction to be finished. I give Carvana 2 thumbs up. the vending machine, just waiting for construction to be finished. I give Carvana 2 thumbs up. More

After dealing with a few dealerships and waste hours of my time seating at two dealerships waiting for an answer, I decided to purchase a vehicle through Carvana. After searching for the vehicle that I wan my time seating at two dealerships waiting for an answer, I decided to purchase a vehicle through Carvana. After searching for the vehicle that I wanted, it took less than 40 minutes to complete all the documentation and I was approved immediately. A few days later, the vehicle was delivery to my house. It was a great experience. The amount of down payment requested was half or more from the amount requested at the dealership and the payments were within my budget. More

I will NEVER buy a car any other way if I can help! It’s been an amazing experience. I love my car! From start to finish it was a seem less process. Even when additional paperwork was needed, the custo been an amazing experience. I love my car! From start to finish it was a seem less process. Even when additional paperwork was needed, the customer service team ensured I understood and it it super easy to provide the documentation. when delivery couldn’t be made on time due to travel issues, I was contacted immediately and car was delivered on time at the next agreed upon date. Also, there was a very minor scratch from transporting the vehicle. Within 48 hours of receiving the car, I was contacted by the warranty department and arrangements were made within one day to get my vehicle repaired at no cost to me! Hands down, best car buying experience ever. More

Easy, responsive, hassle free. 2nd purchase and convinced once again that it is the best way to trade/buy a car. I definitely recommend it once again that it is the best way to trade/buy a car. I definitely recommend it More

Hands down the best car buying experience I've ever had. From choosing a vehicle to underwriting and the delivery of my vehicle everything was a breeze. Excellent customer service across the board and no From choosing a vehicle to underwriting and the delivery of my vehicle everything was a breeze. Excellent customer service across the board and no shady stuff in between. I will definitely use this service to purchase my next vehicle! More