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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

January 22, 2024

Horrible! !! I bought a car and the check engine light came on the next day and the car was struggling to go. I tried to “swap” the car and they make it impossi More

by yavapai85264
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Online, who knows who i actually talked/texted with
January 17, 2024

We bought a car from carvana 3 years ago and had a great experience. This time, the process was disorganized, documents were 'expiring' after we submitted them, our trade of offer expired because of it and More

by Fallen248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unsure
January 11, 2024

Good quality used trucks at a reasonable price. Easy website to navigate to make your purchase and they deliver the car. More

by MG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nobody
January 04, 2024

Avoid Carvana. Had a 24 page purchase agreement and one day before delivery, they called and said check I produced was short by 300.00. They tried to change my trad More

by craigm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Too many
January 03, 2024

I paid cash for a car. While I was waiting for it to be delivered they changed the appointment for a week latter. I canceled the order and the rep said that it is still pro More

by welbornmitchell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
sophia, customer service
December 25, 2023

My experience with carvana was quick and easy and the employees were very nice and helpful More

by aaronknightrider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen
December 22, 2023

Too many problems to list. Carvana delivered dirty and non-repaired vehicles. The 3rd car has no trial period: you have to accept/reject on sight. You have to pay for the shipp More

by Funkball
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sandra, Chelsea
December 02, 2023

I am writing to express my deep dissatisfaction and frustration with the service I have received from Carvana in my recent car sale experience. I believe the handling of my transaction has been unreaso More

by wpliszak
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
customer service
December 02, 2023

I had purchased my last two vehicles from Carvana and had a great experience both times with the price, vehicle quality and in once case financing. When I decided to sell the Jeep I had purchased from Carva More

by sdpointerfl
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Online App
November 29, 2023

I have zero stars for Carvana. Unless you want to be out $1475.00 for just applying to purchase a car together with filling out unknown documents multiple times because everythin More

by ht.delatorres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
unknown
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