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Carvana
Tempe, AZ
10,167 Reviews
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10,167 Reviews of Carvana
January 24, 2023
website very user friendly. .thought down payment on most vehicles were pretty excessive but found one affordable and the financing process was pretty straight forward (especiall .thought down payment on most vehicles were pretty excessive but found one affordable and the financing process was pretty straight forward (especially when i am rebuilding my credit ) had my vehicle delivered by very professional and friendly carvana staff...i thought the text messaging was /is very helpful keeping me updated in the process...thank you More
by pchefrudy
Employees Worked With
online purchase
January 24, 2023
Really bad experience. I would never buy another car here. As awful as the car buying process is at a dealership, the Carvana experience is worse. It's just stretched I would never buy another car here. As awful as the car buying process is at a dealership, the Carvana experience is worse. It's just stretched from a typical 2-3 hour car buying misery into a 6 week long misery. It sounded like a great idea at the time but their communication systems and processes are a mess. After all the time it took, they delivered a $70,000 Porsche 911 with front tires that are 11 years old and back tires that dont fit the rim. They sent me to their approved tire company for an opinion; who said the tires are dangerous and should be replaced. They still refused. This company is a disorganized mess. Will never buy a car here again. Its no wonder they are failing as a business. More
by michaelhosto
Employees Worked With
Unknown
January 22, 2023
The performance of the Honda Fit that I purchased was good but the interior condition is pretty horrible! The mats are missing and/or tore and the seats are stained. I asked about this and the representa good but the interior condition is pretty horrible! The mats are missing and/or tore and the seats are stained. I asked about this and the representative said the company can do $100 which doesn't even cover a detail and new mats. Carvana clearly does NOT value their customers. I would recommend going to Carmax over Carvana. More
by jakeshugart
Employees Worked With
Westiminster, CA
January 21, 2023
Car was more damaged than what was listed. Carvana did nothing to help me. Then they tell me the registration is going to be late due to "Covid". Will never recommend them to anyone. Dont use Carvana did nothing to help me. Then they tell me the registration is going to be late due to "Covid". Will never recommend them to anyone. Dont use them. More
by Rgivory
Employees Worked With
Dont remember
January 20, 2023
The Carvana experience was great. Easy as could be. Great communication every step of the way. Don't know if I'll ever go to a dealership again! Easy as could be. Great communication every step of the way. Don't know if I'll ever go to a dealership again! More
by Bjvd1222
Employees Worked With
Unsure of names
January 19, 2023
My delivery was delayed twice. The car is in much worse condition than advertised. The car is still not registered. The price was higher than advertised. You could have a great com The car is in much worse condition than advertised. The car is still not registered. The price was higher than advertised. You could have a great company and service BUT too many hiccups and the car quality needs to be reviewed, advertised and priced appropriately. More
by Don
Employees Worked With
Many
